Card Member Services

Victim Location 44087

Type of a scam Bank/Credit Card Company Imposter Scam

I have been receiving numerous phone calls from different phone numbers. Just recently from a restricted number. When I pressed 1 to speak to someone I spoke to someone that sounded like he was in a call center. Which was a huge hint this was a scam. Just like the numerous other numbers that have called me. I asked him what address they’ve had he said 3113 something I couldn’t understand him Atlanta GA. I asked him how he got my number and he didn’t speak for a long time. When I asked him if they were accredited with the Better Business Bureau he asked me if I was going to file a complaint! I again asked him if he was accredited and he proceeded to ignore me. I didn’t ask him why he calls on different phone numbers with his going to be "Card Member Services" company. He again ignored me and then hung up. They don’t call from Atlanta GA, I have numbers from TX, IL, WI, all over the states. All the same saying "Hello, this is Card Member Services, you have been selected to lower your interest rate this is the last time we will call. (Which is a lie). if you owe more than $10,000 in credit card debt we can lower your interest rate immediately. Press 1 to speak to a representative." Why would they feel they need to call on so many different numbers, a restricted number that I just received today, if you were a legit company!

don’t bother going on the Do Not Call list because it seems like they find your phone number and call you constantly!

Victim Location 70122

Type of a scam Bank/Credit Card Company Imposter Scam

They claim to be able to reduce your intrest rate on your credit cards. They name off several banks and credit cards that are in no way in business together. These people are rude and I dont know how any one would fall for this.

Victim Location 14221

Type of a scam Credit Cards

"We have attempted to contact you several times, this is your last chance to reduce your credit card interest" When "agent" came on he asked for the type of credit card and the account number. He did not ask for money but wanted access to my entire account.

When questioned which card he represented the man with an Asian accent named every major credit card and again asked for the type of card and the account number for whatever card I was trying to lower payments on.. When asked what company he works for he said Card member Services. When asked for his name he asked me why I wanted to know. I told him that I was reporting this as a scam. He raised his voice and said " Go ahead, report me to the FBI…have good luck, ARE YOU GETTING ME??"

Victim Location 70122

Type of a scam Bank/Credit Card Company Imposter Scam

They say that they are from card member services and they can lower interest rates on any of my credit cards. I asked them who they were looking for and they said me. I then asked how they got the number and they said from Experian.

Victim Location 43465

Type of a scam Credit Cards

A foreign guy, Johnny Benson, ID # JB8646 called from Card Member Servicesme to lower the interest rate on my credit card. He wanted three of my credit card numbers. His extension is 8020. I gave him my Discover card, but canceled it.

Victim Location 44136

Type of a scam Bank/Credit Card Company Imposter Scam

Received an automated call from (440) 444-1893 claiming they can see I’ve been making consistent payments on my Visa, Mastercard, or American Express, and offered me 0% interest if I have more than $3,000 in debt. Press 1 for an agent.

When I pressed 1, I was connected to a large congested call center live person. When I asked them the name of their company, the person said they were the Head of Card Member Services. I asked what card they were calling about, and they repeated exactly what the automated message said, and asked if that was correct. I then asked them again what was their company name and he said he was the Head of Card Member Services.

I advised them I am on the National DNC registry and to never call me again.

Victim Location 75770

Type of a scam Credit Cards

ACRO law firm (somewhere in Colorado) Corey Worthy. Kenneth Joseph of cardmember services 888-552-2089. He was going to pay off 3 cards and she said she needed at least one card to use. Kenneth transferred her to ACRO and Corey said a woman would be calling her and she never called. He could help her by paying these off with a federal gov’t grant for elderly people who couldn’t pay off their balance.

Victim Location 33615

Type of a scam Credit Cards

Company calls daily from different numbers to "help with 0% APR through Visa and on behalf of Visa. They are phishing for information. Its always males with Indian accent.

Victim Location 72703

Type of a scam Credit Repair/Debt Relief

I decided to actually ask some questions today, after being called 3-4 times a week for the last year or more. He said he was calling from California, so I asked why he had a local area code. He told me their phones automatically dial from a list and uses random numbers. Putting 2 and 2 together, their calling system fakes local numbers for a higher success of answers to their calls. The calls are also made automatically from a list of people, pressing 1 takes you directly to a live person, since these calls are made automatically and they hang up as soon as they catch on that you’re privy to their scam, there is a very low chance of being placed on any sort of "do not call" list. It’s purely predatory, aiming at the elderly or uninformed, and there is no way to get these calls to actually stop, since it generates a new phone number every call.

Victim Location 93711

Type of a scam Credit Cards

I regularly get telephone calls from "Card Member Services" offering reduced interest rates on one’s credit cards. The calling number is always different and many times uses the same area code as mine (559). The auto voice says if interested in lowering your credit card rate, press 1; to no longer receive these calls press 2. Several times, I press 2, but the calls keep coming. The last two times I pressed 1 and spoke with a live person (sounded like English was a second language) and asked for information about the company. The only information provided is from where the phone call came (this time it was New York, but with a Central California prefix); last time it was from Atlanta). After asking to speak to the person’s manager, he hung up. I have filed a complaint with the FTC, in hopes that enough complaints will lead them to track down the operators of this scam and bring civil and criminal claims against them.

I do block the call number, but I always get called from a different phone number.

Victim Location 11691

Type of a scam Credit Cards

I received an initial phone call today from 9178056376 at 11:09am with the offers to save an annual credit card savings of $2500 and that the apr would be less than 6%. I expressed interest because my current APR is over 20% with a large balance. The caller told me I would be receiving a call in 15 minutes. I then received a call from 9178051944 at 11:37pm discussing the details of the offer. Unfortunately after giving my personal identification information(examples, date of birth, ss#), he then told me about a $1199 charge and quoted me a new increased balance. I then became suspicious and told the caller I was no longer interested but the caller told me it was too late that the transaction would be processed and that I would receive a new card via mail. I was placed on hold and transferred to what I perceived was a third-party, Colonial Financial Group who stated it was not responsible for what was told to me previously. I then called Discover Card to report this experience therefore it listed as of today that the current card is lost and stolen and that a new card would be sent via fedex. Today, I signed up with Norton Lifelock due to this unfortunate experience.

Victim Location 75491

Type of a scam Credit Cards

Man asked what credit cards she had and she refused to tell him; however, he knew about 2 of her cards and the balances. He wanted her to change to cardmember services and get 0% interest for the remainder of her "loans". At end of the call he said she would be given a 0% or low interest rate (see change?). He assured her he had access to all her credit cards. She gave him no information.

Victim Location 97526

Type of a scam Credit Cards

When I ask to be removed from the call list they always hang up on me. This business seems very shady. They call from fake phone numbers which in my opinion should be a federal crime. If you try to call the number back you get some unsuspecting person who never called you from their number.

Victim Location 95123

Type of a scam Phishing

Started as a Robocall and had been receiving several calls over many days, never leave a message, so today I answered as caller ID number was extremely similar to my health providers various numbers (800-972-7600 was caller ID number) which they later advised I wouldn’t be able to call them back on as it was a random robocall number. Proceeded to state I was ‘selected’ due to good credit card payment status & was pre-qualified for a 0% interest on Mastercard/Visa/Discover/American Express cards balances and push 1 if interested. So I did knowing a real person would come on line. They claimed to be calling from the Health Center for Card Member Services Co. They had my name and address correct, but told me it was about my Mastercard & Visa credit cards. Which I have neither. Wanted to know what cc I use most and the balance, which I refused to give and told them I believed they were scammer. First person I spoke with ‘Rachel Lewis’ did not know how to respond and connected me to ‘manager (ha) Mark Wilson’. They were persistent with questions about me (which I replied ‘you called me’ and I had no intention of affirming, then asked where they obtained their info & they quickly replied ‘three credit bureaus/companies recommended me…Experian, Trans Union & AcroFax for this promotion…they were just needing to qualify correct card/bank/details, etc.’ Wanted to know my cc balance as it needed to be over $2k. Refused, then lied and said needed to speak with husband and requested call back number, which they gave 888-552-2089 as company #. TOTAL SCAM…Went online and read they had previously been closed down for similar scamming.

Victim Location 03824

Type of a scam Credit Cards

"Card Member Services offered 0% interest forever, if I paid $500. They also gave the name BLS Acro Services. Fortunately, my credit card company blocked it. Since I fell for it and gave my social security and mother’s maiden name, I am reporting them to Fraud Alerts at Equifax, TransUnion, and Experion. I did not receive anything by email to show.

Victim Location 78724

Type of a scam Credit Cards

On Dec 2 at 3:39 pm. I got a phone call from a man identifying himself as being from card member services and needed my credit card info to reduce the interest. The number appears to have been spoofed. I recorded the call. I’m on the National and state do not call list.

Victim Location 75211

Type of a scam Credit Repair/Debt Relief

I recieve calls about once a week offering to lower the percentage rate on my existing credit cards. Have pressed key to remove my number plus requested to agent but still keep getting calls. Today when called pressed key to talk to agent, tried to get address and phone number of business. He would not give anything without my credit card info first. Said he was in Atlanta but they had several offices in my city {Dallas}. Would not give me those addresses or numbers either. I am sure number on caller ID was spoofed. Finally asked him to not call me again and hung up. Could not find any web site called with this name based in Atlanta.

Victim Location 76179

Type of a scam Credit Cards

Receive calls from them often, from spoofed numbers. If I try to talk to them I can usually get the name of the person and the name "Card Member Services". I did one time get an actual call-back number however I couldnt write it down, honestly expecting them to hang up at that point. These scammers in particular seem more willing to stay on the line with you if you feel the need to try and do some "counter-phishing" to get more info on them. That is of course if you choose your answers carefully and not give away any real personal info. WILL NOT HONOR ANY REQUESTS TO BE REMOVED FROM CALL LISTS.

Victim Location 45872

Type of a scam Credit Cards

This particular time, I could not tell if the caller was a man or a woman. He/she had an accent (Indian I think but not 100% sure). I asked why they keep calling me, he/she said "to lower your credit card payments". I responded with, "I’ve told you 17 times, I have no credit cards. What company are you calling from?" He/she said "Visa". I said, "obviously you are not calling from Visa, what is the actual name of the company you are calling me from?" He/she replied "Card member services" Me: "That’s the biggest scam name I’ve ever heard" He/she then told me to

"*** ***" and hung up on me after about 10 seconds of listening to me laugh hysterically.

Victim Location 28602

Type of a scam Phishing

I received a call from Card Member Services. My caller ID showed Card Member Services with phone number 800-285-8585. He offered to lower my credit card interest rate anywhere from six percent to zero. Nobody is going to give me this rate. He asked for my credit card number and type of card.I did not give my credit card number out. He kept going. He wanted to know the type of card and expiration date. I said we are done. I kept asking him what was in it for him. He would not answer my questions. Normally I do answer theses types of calls. I know this is a scam and wanted to report the phone call.

Victim Location 20187

Type of a scam Credit Cards

The company self-reported as "Credit Card Services" and stated they are the company that handles all of the bill processing for all of the major credit card companies. They are using robocalling with spoofed calling telephone numbers and the calls come in multiple times a day.

Victim Location 67445

Type of a scam Credit Cards

Just says they are card services and we can lower your interest rates.

Victim Location 63109

Type of a scam Credit Repair/Debt Relief

I answered this call and the operator or agent, who I could barely understand first told me she could offer me 0% apr and other things with all my credit cards. I asked for the name of the company several times and finally got it. I asked how she received or got my info and said she got it on Facebook and that she has my SSN, Credit Card numbers, and all other info. I asked her outright, “are you telling me your company stole this info from Facebook and/or the internet?” She said “yes” and started saying she was drunk, that her boyfriend broke up with her that morning and she stole my info “because she wanted it!” I was disgusted and hung up. This company is VERY dangerous and I don’t know how much is true. But, knew I had to warn people and hopefully have them investigated!

Victim Location 45760

Type of a scam Credit Cards

Card Member Services calls me AT LEAST every other day, sometimes multiple times a day. It starts as a recording and says to press "1" to talk to a representative. It’s also the only option… When I speak with someone, they’re rude, and repeat themselves, even when I’m trying to get information on their company. They eventually hang up when I don’t buy into their garbage!

Victim Location 93421

Type of a scam Credit Cards

They NONSTOP call our business phone number. The number shows up on caller ID with no area code. We are on the National Do Not Call Registry. They call repeatedly offering credit card services, looking to scam for information. Each time I request to be removed from their database I get hung up on. It is against the law (obviously) to steal phone numbers from the web and send out mass robocalls! They are now blocked as I contacted our phone company. How can they get away with this?

Victim Location 49127

Type of a scam Credit Cards

Continued robo calls never stop, even when requested.

Victim Location 85345

Type of a scam Credit Cards

Card member services calls multiple times a week from local numbers. I am on the national do not call registry and have well over 80 numbers blocked on my phone, yet I still receive these calls as they use an auto-dialer that generates new local numbers each time they call. When I ask for a phone number or supervisor name they always hang up. I’ve asked multiple times to remove my number and not to call but their response is that they cannot assist with my request. I have asked for additional information (business address, email, website etc.) and they refuse to provide any information.

Victim Location 33647

Type of a scam Credit Repair/Debt Relief

When offered the opportunity to select 1 to speak with an agent and 2 to have my ‘eligibility expire’ and selecting option 2, I was placed on a call with an extremely rude individual who stated that their IVR is working fine and that there are no problems with routing calls. He stated he did not have the power to remove me from his calling list and that his supervisor was not available either. If this business isn’t fraudulent, they are at least violating my rights in continuing to dial my phone after I’ve explicitly requested to be removed from their calling list.

Victim Location 97499

Type of a scam Credit Cards

This company offers 0 % credit card APR. They offered this service for all major credit cards. Their BBB number IS SUPPOSIDLY 75904. I’m not sure if this is a scam or not. I hung up after less than 30 seconds on the phone.

Victim Location 79403

Type of a scam Credit Cards

This group has called multiple times. I have asked them to remove me from their call list. The person who picked up the line after I pressed 2 to be placed on the do not call list proceeded to call me the b-word and then told me to f-off. I did not contact them, they reached out to me claiming that they could lower my credit card interest rate.

Victim Location 60137

Type of a scam Credit Cards

This robo-call always calls with the same area code and first three digits of my cell phone number. When I block one number, they simply just call on a different number. I decided to pick it up and get information and they said they could lower my credit card interest rate to 0-3% versus the 8% I was paying.

When I asked for the name of their company they kept saying, "Card Member Services", out of Orlando, Florida and his name was Jordan Ernest and go ahead and report him. He said he would not put me on the do not call list until I accepted his offer for a lower rate. I said no and that he is already breaking the law by calling me because I am already on the do not call registry. He started yelling report him and he hung up on me. I feel confident that if I would have continued the call, they would have stolen money from me. I knew it was a scam and didn’t provide any personal information.

Victim Location 47933

Type of a scam Credit Repair/Debt Relief

The individual called and would not state where the business was located, said they were accredited with the BBB, and got nasty when we asked to be put on the do not call list. He was asking for very personal information regarding addresses and names, then wanted the card number, expiration date, etc. off the card. Of course we refused. Very obviously a scam.

Victim Location 15851

Type of a scam Credit Repair/Debt Relief

I received like over 20 calls from this person, and every time was under a different phone number, and when I tried to call the number back to see if it was a business or not, I would get either a fast busy signal, or an answering service for a person (not a business), or no one would answer, but they said they could lower my interest rates on all my current credit cards, and when I say they, is I would start talking to a female, and she would put the guy on the phone, especially when I refused to give them my credit card number over the phone, and I kept telling them I am not giving any information over the phone, because of too many fraud cases in the area, and they would continue on and ask again for my credit card number, and again I would tell them no, I’m not providing that to you, well the guy got rude with me and told me I was such a DUMB Person if I’m willing to pay higher interest on my current credit cards, and seriously what company calls you names that is legitimate? I asked this guy that, and told him he needs to work on his customer service skills if he was planning on scamming anyone else, and hung up on him. If I receive one more call from them I’m calling the local authorities and reporting them, but thought people should know about this scam artists, and they spoke with an accent, like India, both of them, so please do not provide any credit card information to just anyone because it’s most likely a scam.

Victim Location 43074

Type of a scam Credit Cards

I kept getting random calls from Card Member Services. This morning the caller ID indicated Delaware, OH. I could hardly understand the woman.Then a man came on. They had foreign accents, Indian. He said his name was Zach Fernandez from Phoenix, AZ. He kept asking for my credit card number. I gave them the last four digits of my credit card number, but he wanted all 16. He said they were going to lower the interest rate of my credit card.

Victim Location 68123

Type of a scam Credit Cards

The phone number came from Kansas, the location the scammer gave was Atlanta Georgia. When asked what the address was he hung up. He had a Middle Eastern accent. I have told them 8 times to stop calling so now I’m reporting the incoming scams.

Victim Location 73118

Type of a scam Credit Repair/Debt Relief

They called, and had some of my credit info. I stupidly gave them more. I spoke with two people, Bill Goodwin, employee #5113 said he was in legal aid. They said banks were suppose to lower my interest rate if I was a member in good standing, and that they could see I was. He also said the credit company might send me a change in my credit limit. He said a legal aid counselor would call me back and begin the process and see if I would be relieved of all or some of my debt. In the meantime, I looked up the name, and saw that it was a scam. When they called back, I told them I knew they were a scam, not to use my info. and that I was reporting them to the ScamPulse.com . I hung up and they called back right away, and I didn’t answer it. I hope I don’t lose any money.

Victim Location 95128

Type of a scam Credit Repair/Debt Relief

The call came at 1pm today, I was at work. I’ve gotten calls from them before, an automated call asking if I want to lower my credit interest or something like that. And the number has the same prefix as my number, strangely enough. Press 1 if you want to be connected to a clerk. This time I pressed 1 because I’m like that.

I talked to "Alex" who asked if I wanted to lower the interest of my Visa or Mastercard. I played along, saying "How bout all of them – which do you want? " He asked me which I want to use. I said my Discover card. How much is used on it? I told him $**K or so. So he wants to lower my interest rate. I’m told they have my name and address already, but they won’t read it back to me. Although I was called Mr.____ my actual last name. Early on in this conversation I asked where he was from. He said Florida. I asked why I was called by a number in my same area code? He said he was forwarded this call from someone there. Hmm. Ok, what is your address? He said 461 Ackerfeld Ave #125, Long Beach, CA 90805. I checked it out on the internet and didn’t see anything that matched that.

He got frustrated and handed me off to a Divisional Manager or something. John Love. I basically went thru the same dialogue with him.

I went thru 3 callers, all with strong Indian (or something unamerican) accents. I asked John the name of the company. He said Card Member Services. I googled it while we spoke. There is a cardmember services, but they don’t do what John says they do.

I was asked for the 16 digit number on my Discover. I wouldn’t give to them, although I was up front the whole time, asking "why would you ask somebody for their full credit card data?" They insisted they were trying to help my lower my interest. I told them nobody but the Credit Card company can do that. "No sir, they don’t want to lower your interest, they are making money off you." Well I said, "Ok please give me your address and phone number so I can check this out more thoroughly and if it is legit I will contact you. "I’m sorry sir, I can’t do that."

Round and round and round. I had to hang up eventually. I stopped having fun. But to think these guys are getting personal credit card data from those who aren’t as skeptical. Ugh.

Victim Location 27410

Type of a scam Credit Repair/Debt Relief

Scam offering 0% balance on credit cards for $2650

Victim Location 93611

Type of a scam Credit Repair/Debt Relief

Offers zero percent interest on all my credit debt.

Victim Location 60085

Type of a scam Credit Cards

Offering to lower credit card interest rates

Victim Location 48423

Type of a scam Credit Cards

They keep calling saying that they have called me several times about my credit card balance and lower interest rate. They said push 1 to speak to a representative. When I ask what company they are, they say Chase, Capital One, Discover. When I asked again they say Card Member Services. Then they hang up.

Victim Location 35619

Type of a scam Credit Repair/Debt Relief

Received a call, press 9 for more info 0 percent interest, person picks up claims to work for Visa AND Mastercard. Wants information from me. I interrupt his scripted monologue. He gets angry and says *** you man, go *** yourself, or something very similar. Then he hangs up.

Moments later I get a call from an Iowa number (319) 225-4250. A foreign speaking man claims to be with the same company. Wondering if I am about to get an apology and another sales pitch, I ask how did you get my information? His response: "That’s what I thought…" and he hangs up on me. 

Victim Location 29414

Type of a scam Credit Cards

I got a phone call saying they had a o interest card for balance transfer. Said they had my info but asked for credit card number. I started to give them my number but remembered you had told me before do not give out any personal information. I asked him the name of his company and he said Card Member Services. When I typed this in a huge number of people had warned people that this was a scam. I read to him what was being said about his company. And he told me I had put in the wrong name. The name was now Creditcardservices. Which is a real site showing cards that are offering 0 % cards for a limited time. I told him this was a generic site and could not be his company. When I started to ask other questions he hung up. It came in as a private number but my phone showed the number. It is 843 329 8321.I really hope you can get them and this phone number will probable be disabled soon so I hope you get them before they disconnect it.

Thank you for all you do. If you need to reach me call my home number which is 843 763 3090 and my name is ***  Thank you for all you do.

Victim Location 89142

Type of a scam Credit Cards

Phone calls from various 702-277-XXXX numbers once or twice per day. Offer credit card consolidation. When asking for any company info from them, or to be removed from their call list, they either hang up, or say things along the lines of "*** ***," "why don’t you die," etc. They also initially claim to be associated with all credit card companies, listing names such as Visa, Discover, Mastercard, Bank of America, etc. Any time I have attempted to return a call, the number always belongs to an individual who knows nothing about Card Member Services and says that they are the only one that uses their cell phone.

Victim Location 80204

Type of a scam Credit Cards

Card Member Services credit card scam. They constantly call to "reduce my interest rate." My phone number is on the No-Call Registry. When you ask to be removed from the their call list, they hang up on you. Then they call back the following week using different (most likely a spoofed) phone number. A bit of research indicated that they’ve been fined by the FTC as they provide no services of any kind.

Victim Location 46260

Type of a scam Credit Cards

They’ve continued to call me multiple times regarding consolidation and I’ve asked multiple times to be removed from the calling list.

Victim Location 85020

Type of a scam Credit Cards

I frequently receive phone calls from 602-791-1093. I finally answered the call and it is from "Card Member Services" talking about my credit, payment history and credit cards I do not have. I think he wanted information from me. When I asked specific questions….where did he get my telephone number, where he was, he hung up.

Victim Location 63023

Type of a scam Credit Repair/Debt Relief

Sadly, the scammers calling my cell phone AND house phone seem to be multiple times on a daily basis.

Be aware, and NEVER give your credit card numbers out to anyone who calls YOU, then asks for them! Call the company back on a known number, or one off your statement.

Today, I decided to take the local "unknown number" phone call, request to speak with someone, get a company name, and a phone number out of this person, then lead him on as though I was going to give him all my information. He told me the company was Card Member Services (I’ve already heard this a TON of times from other callers). He told me he would pull up my information on one credit card, to reduce my interest rate to 5%. I did not have a credit card in front of me, but gave him a made-up expiration date. He then asked me for the credit card numbers, starting with the first four. He asked me to read slowly and clearly so he could understand. I told him he was a scammer, no way was I going to give him my numbers, and he was going to go to hell for what he was doing.

He told me "[censored] you!"

I started laughing as though I were mad, then hung up on him.

I should have given him made-up numbers for a card, too, to waste his time….

By the way, I called the phone number he gave me, a few minutes after I hung up, and I heard this message… "Your call cannot be completed as dialed. Please check the number and dial again. 826." I guess he made up some numbers, as well!

Again, be aware, and NEVER give your numbers out to anyone who calls YOU, then asks for them!

Victim Location 35661

Type of a scam Credit Cards

I had a missed call from this phone number (1-800-285-8585). An automated lady comes on and asks you to enter you credit card number. I didn’t, and was promptly sent to a live person. The guy said he was from “Card Member Services” and that they serviced multiple different banks and couldn’t name them. I asked many times for the bank name that he worked for and he refused to tell me and just kept saying there were too many to name. He said the only way he could tell me anything is if I gave him my information. He wanted my name, credit card information, and social security number for security purposes. When I kept asking questions, he got angry and even though he was trying to give the impression that he was professional and legit, you could hear the agitation in his voice. He finally said that the call may have been meant for another family member living in the house with me (even though they called a cell phone with a brand new phone number). I lied and told him I had an elderly mother but I handle her business and asked if I just needed to give him all of her information. He said that would be fine as long as she just said it was ok. I continued asking questions about which bank his company services and he kept refusing to name even one bank. This is a horrible scam and I googled it and it’s all over the internet. The guy seems call center trained and he can talk himself out of anything!!

Victim Location 43061

Type of a scam Credit Cards

This company calls using my brothers phone number. It seems like they hack or steal phone numbers that are similar to your own. When I answer it is an automated recording telling me to press 9 to speak to someone about lowering my credit card rates. They have called me about 5 times now and everytime I ask them for the name of their company they hang up on me. This time they told me “card member services” and gave me a call back number of 1-800-739-8255 (which I found out is a sex hotline). They always have an Indian accent when they answer, so I assume this is a scam out of India.

Victim Location 45011

Type of a scam Credit Cards

Why can’t Rachel from card member services be shut down?!? I get at least one call a week from these [censored]

Victim Location 33612

Type of a scam Credit Repair/Debt Relief

A man from a company called credit card member services claim to be a Jake up Weeber senior representative cardmember a ID 7228 claiming to help lower interest rate on credit cards asked for information and then hung up once connected to a Rep

Victim Location 49450

Type of a scam Credit Cards

this has been going on for months and they use spoofed numbers if you call the number back that shows up the owner of the phone has no clue and says they didn’t call. all numbers that show up are Holland mi and cell number. If I answer its computerized msg and push 9 to speak they offer to lower your credit card rate. I have told them several times to remove my number and put it on a do not call list and they don’t. today I asked to speak to a manager and he said there was no manager. this scammer needs to be stopped.

Victim Location 43235

Type of a scam Credit Cards

A guy named "Kenneth" who says he works for card member services keeps calling me (from a different phone number every time) offering to lower my interest rate. I thought he was legitimate at first because he named off all of the cards I have, was aware I had high balances, high interest rates, pays more than the minimum amount due, and never pays late. He said he could lower my interest rate on all my cards if I just provide him with the last 4 digits of any one of my cards and the expiration date. He also asked how do I spell my name and that’s when I thought he might not be legitimate. I advised him that I didn’t have a card on me at that time and to call back on Saturday. He said he doesn’t work weekends and that he would call back on Monday. In the meantime, I have contacted two credit card issuers who advised me they did not call me or authorize the lower rate he is offering and there is no card member services for "all" cards. But this guy has way to much information about my credit cards, my phone number, my name, and who knows what else. I won’t answer any more calls and he is excessively persistent about calling. He has called from all (614)#’s: 877-1331, 875-2273, 876-7746, 877-6566, 875-2285, 875-8371, 876-4547, 877-6033, 875-7075, 875-7295, 876-3357, 876-1958, 875-5749, 877-6438, & 877-3532. I don’t know if he has my home address or if he knows where I work.

Victim Location 35761

Type of a scam Credit Repair/Debt Relief

Caller stated they could lower the interest rates on any/all Visa, MasterCard, Discover cards with a balance over 3,000 dollars. Stated they received their information on my eligibility from my Experian credit report. Then they asked for my, credit card number, last 4 numbers of SSN, Billing Zip, and DOB. First it was Johny Garcia, Employee #BBA2424, he said he was located in Atlanta, GA. He had a middle eastern accent. He was able to pull up statements and provide balance, last payment date, amount, next payment due date, amount. Then he needed my DOB to pull up my next cc statement. I said no, i wanted to speak to his supervisor. His name was Justin Reed, employer #CS33242, he was able to pull my 2d cc statement without my DOB, when i asked why he could do it and Johny couldnt, he stated because he is Johny’s supervisor. Then he asked for a 3d credit card number, which i provided. Justin kept asking for cc numbers until I declined and then I was told they were unable to help because I could/would not provide additional credit cards with available balances to prove my creditworthiness to the cc companies in order to ask them to give me a ZERO percent interest rate. When I continued to ask why, and said i wanted to speak to hid supervisor, he got smart and told me to call "TRUMP" to get him fired. Then i was transferred to Ray Han, Employee number CA2111, he said i am Justin Reeds supervisor. I said i dont see what good its going to do to complain about Justin Reeds customer service skills, and Ray Han told me i was harassing them and then he hung up on me. I immediately tried to call back to the number Johny gave, 800-897-2911 and it was a congratulations you won a Caribbean vacation. I then called the number from which i was originally called from 256-348-0046. this number can no longer receive calls. I immediately notified and cancelled the 3 credit cards, put a fraud alert on all 3 credit bureaus, called my bank, and now a scam alert.

Victim Location 06511

Type of a scam Credit Cards

Card members services has been calling my phone for months. I ask them to stop everyday and they don’t. They call 4-5 times a day. It starts as a Robocall then I press 9 to speak to someone and tell them to stop but they dont. They call from different numbers most start with 203-508-××××. They claim to offer better interest rates on my credit cards but I don’t have any.

Victim Location 65305

Type of a scam Credit Repair/Debt Relief

Asked for full card numbers, pulled out a bunch of references to FCC equifax etc. When I looked on ScamPulse.com I saw they are on a watch list for scamming. I told the representative this and he expected to get a rise out of me by taking about my mother.

Victim Location 34110

Type of a scam Credit Repair/Debt Relief

On May 15, 2017 I received over 8 calls from multiple numbers, some I’ve mentioned above. I finally pick up to tell them to take off list. The said they were with cardmember services and that I had been selected to receive a reduction in my interest-rate’s on my credit cards because I pay my bills on time and when I do I pay more than the minimum balance due. Oh and my credit score is high. ( this concerned me that they knew this sort of detail info. I questioned which credit card company they were and they replied they work for all various companies. They wanted my credit card number so they could look at my account and see what percent of interest I was paying and then be able to tell me what I qualified for in order to get a lower percentage rate possibly 5% . Red flags were going up for myself and as I continued on the call I explain to them that I don’t see how a credit card company would pay this card member services to reduce the interest, as the interest is what credit card my companies make their money with. The representative stated she could tell that I was hesitant and was a good consumer because there are so many scams around etc… She told me that I had received a letter from my credit card company Citibank 90 days to go with this offer and that there had been no reply and today’s the last day that this offer is available. I proceeded to tell them that I was driving and I would need to be call them back or they could call me back later. In reality I wanted to get off the phone and do a little research. Of course when I tried that all of a sudden male and supervisor speaking middle eastern language to first person jumped into the conversation and was using all kinds of typical sales techniques to keep me on the phone and to tell me that once I hang up the excess the offer expires. I finally just said I’m done. At that point he asked if he could call me back a few hrs later. I called my credit card company and they informed me this was most likely a scam and to please e mail their fraud department, which I did. I saw info online and decided to send this. It makes me so made as I work with many older people who fall for these scams. I asked for their web site so I could go check things out and I got some lame answer as to why I couldn’t. Anyway hope this helps stop these people.

Victim Location 72701

Type of a scam Credit Repair/Debt Relief

Want me to lower credit card interest. Asked to remove me from call list told me there would be a 1x charge of $980 to take me off their all list.

Victim Location 63119

Type of a scam Credit Repair/Debt Relief

They called and said they could reduce my credit cards APR to 0%, but I had to allow a $995 credit on one of my credit cards.

Victim Location 20740

Type of a scam Credit Cards

Called identifying herself from card member services. Stating that I had $19000.00 in debt and that she was there to help me lower my interest rates. She kept requesting I give her my credit card account numbers for the debt, which I refused. She stated that that was the only way she could check my bills to give me the lowest interest rates on each one and that giving her my account number would verify who I am. I refused and hung up. A half hour later, her alleged supervisor called back stating that she was monitoring the call and heard me refuse. She tried to assure me that it was no reason to refuse, because she know that I am on a fixed income and she wants to help me. She told me to go get my credit cards and come back and read the account numbers to her. I sensed that something still was no right. I contacted my credit 800 numbers who verified that they do not offer lower interest rates that way.

Victim Location 71115

Type of a scam Credit Cards

Received a call on my work cell phone. The caller stated that I was selected for a lower interest rate due to my good credit. They had info that was correct and I gave them more! I first was speaking with a female and them transferred to a man. After asking several questions and getting different responses, I grew nervous. While on the phone, I was looking them up. I realized that I had been on the phone for almost 30 minutes and the man was getting a agitated with me. I decided to hang up. He called me back 3 times and and left one message and said since I hung up on him, he would place a black mark on my credit and that I would not be able to use my credit cards any more.

Victim Location 72701

Type of a scam Credit Cards

I get regular calls from "Sara at Card Member Services" with "important information about [my] current credit card account"

I always hang up immediately, but these are a few of the numbers the scammers have called from.

Victim Location 92220

Type of a scam Credit Cards

Received an automated call stating I could get a lower rate on my credit card. I pressed one to speak with a person and a man answered claiming he was from Visa and MasterCard card services. He told me his name was Ronny Vengeno and that the company tax id number is 1101RB and that their website is www.sunnyleone.com (a porn site). The man I spoke to became angry when I told him I was going to report their phony company and asked for my information which I refused to give him. He had a foreign accent. I told him to take me off their call list and he responded angrily and claimed that I called them.

Victim Location 53132

Type of a scam Credit Cards

My cell phone rang, caller ID said "Ladue, MO." I answered it and it was a ROBOCALL – recording telling me this was the third and final time that "Card member Services" would be calling to offer me a lower interest rate. It said to click to speak with a live operator. I did so and a female answered "Cardmember Services" right away. She spoke in a heavy, Indian accent and said she could lower the interest rate on "all" my credit cards and then named everything from Visa to Discover. I asked how can she do that if she’s not with MY credit card company? She said she needed my personal credit card information for each card that I wanted lowered. I laughed. I said, "Where are you located, India?" She immediately hung up.

Victim Location 29579

Type of a scam Credit Cards

They call saying it’s about one of my credit cards, but won’t disclose what one, and as soon as I ask who they are, they hang up.

Victim Location 53532

Type of a scam Credit Cards

Scammer calls from all different numbers from all different states claiming to be from "Card member servives" stating nothing is wrong with my account but this is the final call to lower my interest rate. When I press one and ask the caller for any identifying information from them, they hang up. Calling my personal cell phone that I have listed on the do not call list.

Victim Location 29323

Type of a scam Credit Repair/Debt Relief

I am being harassed by these people constantly about lowering my credit card rates. I have requested numerous times that they take my number out of their data base but they just hang up on me. They use many other numbers so I am unable to block their number and resolve the problem. I’m not sure what to do.  I have explained that I have severe heart conditions and that this is dangerous to continue upsetting me. Their response is to hang up on me.

Victim Location 78227

Type of a scam Credit Cards

FRAUDULENTLY RESPRESENTING CAPITAL ONE CREDIT CARD COMPANY AND ACTUALLY SAYING

" I represent Capital One and I am authorized to lower your interest rate from 20 % to 6.9 % because of your good paying history "

HOW CAN WE PROSECUTE AND STOP THESE PEOPLE !! How do we call the local phone company and telel them they are using THEIR phone lines to make these FRAUDULENT calls ???????

Victim Location 78749

Type of a scam Credit Cards

Robocall from 740-975-9296. Recording offered to lower interest rates on credit card. Press 1 for more information. Operator with heavy foreign accent answered. Asked for credit card number and expiration date. Refused to provide information about the company beyond saying that the name was Card Member Services. Claimed to work for Visa, Mastercard, Wells Fargo, Bank of America, Citi, Discover, Chase and Capital One. Operator said his name was Kevin George.

Victim Location 53704

Type of a scam Credit Cards

Scammer calls from different phone numbers, claiming to be from "Card member services". They ask if I would like to lower my interest rate. When I ask to be removed from the call list, they hang up.

Victim Location 95618

Type of a scam Phishing

I received a call from this number with a recording sharing that I have been approved for a reduced rate on my existing credit card. When a representative came on I asked who the company was and they told me they they represent all banks and the logo on my credit card that says visa or mastercard is theirs. They told me I qualify for a reduced rate and they just need to confirm my account number. I asked the name of their company and the gentleman who called himself Daniel said Card Member Services. I asked where they were located and he said Orlando, Florida, even though the caller ID said Inverness, California. I asked if they work with the bank and he said that all banks work for them. I then ended the call.

Victim Location 31312

Type of a scam Credit Cards

Card Member services called me yet again from 800-847-2911. I have asked them on numerous occasions to stop calling me. Sometimes they hang up on me and sometimes they don’t. They also call from different numbers as well.

Victim Location 54414

Type of a scam Credit Cards

Number called me stating they could lower my interest rate. They knew all of my account info including account numbers, expiration dates, current balances, and more. When I stated I wasn’t interested and hung up, they called 15 times repeatedly. I answered on the 15th time and they stated I just didn’t understand what they were doing and became very rude. It was a number supposedly based out of Green Bay, WI. The guy claimed his name was Kim Elizer and he was from "card member services."

Victim Location 48840

Type of a scam Phishing

They call themselves "card member services" and they call me quite frequently. They always spoof thier number and when I ask them where they are calling from the answer doesn’t match the location on the caller ID. The last call I received was from the number 2254541933 at 1049am April 14, 2016. The caller ID said this number was from LA however the person calling claimed he was in Orlando. When I ask to be removed from thier calling list they respond by hanging up, saying they can’t or most recent occurrence, this guy just told me to shut up.

Victim Location 96782

Type of a scam Credit Repair/Debt Relief

The call is computer made. You are asked to press 1 if you have a debt of 10K or more to speak to an agent. This is a scam to get your personal information only. The calls bounce across cities around the mainland US. If you try to get more information about the company, the person hangs up. The company they claim to be is Card Member Services. I use a blocker on the numbers. It lasts about 2 months, then they change the number calling from and the phone rings.

Don’t give them any personal information.

Victim Location 31052

Type of a scam Credit Cards

Qualified for lower interest rates.

required personal information.

Victim Location 02871

Type of a scam Credit Cards

got a phone call to lower my interest rates on my credit card ….. just pay $1500 to card member services … so I am terminating my credit card account and am curious if this is legal

Victim Location 74848

Type of a scam Credit Cards

"Hello, this is Rachael from Card Member Services." The recorded voice is calling from phone numbers that cannot possibly be theirs. I had three calls today from this recording and have received several over that last couple of years. One of the numbers today showed to me my own number calling me..

Victim Location 73013

Type of a scam Phishing

I have had numerous calls to my cell phone from spoofed local numbers. Every time I answer it is a robocall saying "Hi, this is Rachel from Card Member Services" and it goes on to say I have been selected to lower my interest rate on my credit cards. I don’t have credit cards, so it is some what amusing but highly annoying. I have been receiving these calls at least 2-3 times a week for months. I have registered with the do not call list and reported these numbers.

Victim Location 74361

Type of a scam Credit Cards

i have been getting calls several times a week saying this is Rachel form Card Services calling to lower my interest rate. I have connected with the person on the phone by pressing 9 to talk to the operator several times, to ask that my name be taken off the list for repeat calls. Well, I just got one from the same entity, 918-841-2149. Bartlesville, OK. I pressed 9 to speak to an operator and they ask me for my cc# right off the bat. I told him no, that I wanted to be taken off the list, and I received a cussing like I have never had. I called the number back and the answering machine said his name was Ken. I told him my complaint in a message. The man who cursed me out was an oriental man. I would appreciate information to help me get off this list, please.

Victim Location 05501

Type of a scam Credit Cards

"card member services" called and told me I qualified for lower interest rates and it would guarantee lower rates. Unfortunately, I gave them a few card numbers but would not give them the 3 number security code. When I pressed them for what the catch was, if they were charging my credit card with anything, they said they already had charged $900. I repeated several times no one had asked permission to charge my card, and "I do not give permission to charge my card". He called me a nasty name and hung up.

Victim Location 31735

Type of a scam Credit Cards

I would like to notify the ScamPulse.com of this phone number: 1-800-492-9168, who called my cell phone this morning. I spoke with my credit card holder, Wells Fargo, and they are not affiliated with "Card Member Services". I researched online this phone number as well as "Card Member Services" and found that this is a SCAM operation. I’m certain ScamPulse.com is aware of situations like this, however, I want to make my own personal complaint. The woman who called identified herself being "Card Member Services". She wanted to know any balances that I have on credit cards. I informed her that this was not her business. She said, ‘oh, yes, it is, because you signed up for this. I will have to report this to the credit bureaus.’ I’m not a typical senior; I’m an educated person, a retired teacher, and am cognizant of scam operators. This "representative" was threatening when she said that it was her business, and that she would have to report it the credit bureaus. What can be done about these people who are likely scamming some seniors in the USA? Oh, by the way, when I tried to call this number back, it was busy every time I tried the number!

Victim Location 19154

Type of a scam Credit Cards

I received a call today from a business named Card Member Services. They said they could lower the interest rate on all of my credit cards. I asked how they could do that and why not just go through the credit card company. The individual who identified himself as Seth Davis (he clearly had a middle eastern accent) said they work with all credit card companies to provide this service, and even send out all the bills for all the credit card companies. He asked for my credit card number. I gave him a number from a credit card that had been cancelled due to fraudulent charges. I asked him for his call back number. He kept asking for more information. I asked him to call back in 10 minutes. I hung up and called my credit card company and they told me the call I had received was definitely fraud and to report it to the BBB.

Victim Location 37990

Type of a scam Credit Cards

Automated call to reduce interest rate on credit cards. Asked for $699 to permanently reduce interest rates on current credit cards. Said they were from *** and card members service finance department. Called *** to verify and they do not offer this service. Also called credit cards customer service and they indicated there are several scams of this kind.