I’ve worked with this company as a customer service representative. And YES! THEY ARE SCAMMERS! From their misleading website that will charge people too much! The customer relations supervisor is named STEPHANIE BRADLEY, she’s the mother scammer.
These scams made America great and are as American as apple pie. They help weed out the stupid suckers from the really stupid suckers. They sell their client list (the really stupid suckers) to other scams thus saving them a lot of time and effort.
Victim Location 28547
Type of a scam Moving
My wife was mislead by a google ad for changemyaddress.org when she searched USPS address change. We’re moving and she needed to set up a mail forward for our new address. The official USPS website is buried under a multitude of these scam address change websites. She completed the form and was charge $80 for “document processing fees”. This is a total scam and should not be allowed to be done. Luckily we caught it and we’ll be able to call and cancel the charge. Also if after 30 days you don’t cancel the $60 a month charge for “special discounts and services” you’ll be charged the $60 every month there after to simply receive an email with some coupons. There is no clear indication other than fine print for the $80 document processing fee and the $60 monthly charge afterwards.
Victim Location 71111
Total money lost $79.95
Type of a scam Online Purchase
Typed a few search words to get to the USPS site to change our address and did not realize I had landed on a non-US Postal Service site. I filled it out and added my credit card as i knew the Post office does change a $1 fee. Only a few days later when I checked my credit card statement there was a $79.95 fee from "addresschangeforms.org." Be very wary when looking for the USPS site!
Victim Location 23510
Total money lost $79.95
Type of a scam Moving
This website provides just enough information to legally not get shut down. It makes you think you are on the USPS website and then prompts you to put in your credit card information without EVER telling you how much you will be charged. Well, you will be charged 79.95 for a service that costs 1 dollar at the post office. The government needs to take these people off the NUMBER ONE googled search result so people stop clicking on this terrible website. If they do this, NO ONE will ever go on it again, since it goes 80x what the post office charges.
Victim Location 35115
Total money lost $49.95
Type of a scam Moving
I mistakenly used this website instead of the official USPS website to forward my mailing address. I have used USPS’s website in the past to forward mail, and I didn’t notice any differences between this website and the official one. After filling out the form, I received a confirmation email and then checked my bank account, since the site didn’t tell me how much it was charging my card when I filled in the CC information. My account showed that I had been charged $49.95 instead of the $1 it costs to forward mail with USPS. I called the customer service number listed on the website and a man with a thick foreign accent answered, saying his name was Mike. I could hear others laughing and talking in a foreign language in the background, like it was a really loud call center or conference hall. I explained to him that I wanted to cancel the transaction, and he told me he needed the last 4 digits of my credit card and the CVC. I told him I wouldn’t give him that information because I didn’t know if they would charge it again, and that they should be able to look up my order in their system by my last name. I hung up with him, and then a few seconds later another 800 number called me 4 times in a row. (I didn’t answer any of the calls.) I did some research online and found out that I’m not the only one this has happened to, and based on reports I’m not sure there’s a way to get my $50 back. I will be contacting my bank in the morning to dispute the charge and/or cancel my card altogether.