I bought these glasses for my husband over 3 weeks ago and I have yet to receive them. No one answers their phone or their emails. I put in a complaint with PayPal and I’m waiting to see if they’ll help. I paid through PayPal that’s why I thought it was a legit company. I was wrong!
I bought these glasses a few months ago for my husband, $105. One reason was the 100% guarantee and the return policy. The online reviews were great. Then we get the glasses, cheaper than cheap, like from a dollar store. They did not work and actually were dangerous to wear when driving as my husband could not see the stop light colors. So, I emailed and asked for a refund. “Sophie Brown”, I’m sure not her real name or photo on their website suggested we wait 10 days as it takes a week or so to adjust. After 2 weeks I contacted “Sophie” again and she said sure I could get a full refund but must send back to China at my expense. After several other emails I contacted Capital One, VISA, and they issued a provisional credit of $105 until they got the response from “Sophie”. She came back that the glasses had been delivered by DHL and were not damaged. I told Capital One that was never the issue as I had already sent all the emails to them and the issue was not the delivery but the glasses themselves and the refund policy. Capital One referred to VISA and they said since the refund policy was not clear, (even though it was) they would debit my card back for the $105, which they did several weeks ago. So, reached out to “Sophie” again that I was going to report them to FTC and BBB (which I found out that they are NOT part of but advertise as belonging to). Sophie then said they would refund 65% immediately and at this point I said fine, I am over this. Then “Sophie” comes back later and says they will not refund the 65% since they never got the rebilled $105 back! I sent them proof that they had their money but nothing yet. This is a scam and fraudulent advertising not to mention unethical. Color Tech, Inc is not registered in the USA nor are they located in California. This is a Chinese scam!
I usually don’t fall for these sham businesses, but my son wanted to get these for his dad’s birthday. The first thing I asked him was, “Is this a U.S. company?” They mislead by impersonating a California business – they are not, they are in China. It took almost a month to arrive, so I knew something was not right then. My husband tried them and they are garbage – everything looked hot pink, not the real deal. On site says easy returns, 1 contact us, 2 return (and it will cost a fortune to china, not US), 3 Immediate Refund. Nope. Have been stalled via email for many days wanting this or that, when I asked for an RMA and return instructions. I have just filed a claim with paypal (only smart thing I did) and can hopefully get some money back. I hate being duped!
Hello can you tell me if PayPal are helping you? I did a report on them too to PayPal. Thanks
i have not received order for a birthday present no one returns calls nor emails.
i feel i have been scamed!
Victim Location 33405
Total money lost $105
Type of a scam Online Purchase
This company says they sell color blind correction technology glasses. On their website, they claim to be accredited by the BBB, FDA approved and manufactured in the United States. After purchase, they give no tracking number, they’re phone lines direct you to an automated voicemail and no one answers emails.
Victim Location 94710
Type of a scam Online Purchase
Greetings to whom this may concern:
The website https://colortechglasses.com/ is currently using a number of deceptive practices to create the look and feel of a credible website and business in an effort to trick people into making a purchase. The abuses are listed below. Due to these abusive business practices, we ask that the website owners identities be revealed to us and that the website be removed.
1. Fake Endorsements
Color Tech Glasses website currently lists a number of well-known publications, such as GQ, Business Insider, Forbes, and Esquire, on its website. This website is implying that its sunglasses have been the subject of articles in those well-known publications when in fact none of these publications have ever written about Color Tech Glasses.
2. Fake Better Business Bureau (BBB) Accredited Business Seal
Color Tech Glasses uses a fake ScamPulse.com seal. A legitimate seal will take the user to the ScamPulse.com business profile. Color Tech Glasses fake ScamPulse.com seal does nothing when a user clicks on it.
3. Fake Executives
As early as November 12, 2019, Color Tech Glasses provided fake executive profiles on its website. See attached Page Vault document. The pictures of the "Co-Founder and CEO Chelsey Hawkins" is actually a fake person whose picture was source from the stock commercial photos on the Internet.
4. Fake Trademark
Color Tech Glasses indicate that its mark is a registered trademark. However, a quick search on TESS at the USPTO website shows no registered marks for "color tech" for class 9 sunglasses. There are, however, other "color tech" marks, but they do not belong to this business.
6. False Claim of FDA approval.
Sunglasses as class 1 devices are governed by 21 CFR 886.5850, which are exempted from pre-market notification regulations and therefore never "approved" by the FDA. Color Tech Glasses falsely claim their glasses are "SCIENTIFICALLY APPROVED".
7. Fake Reviews
Under its "Verified Reviews" tab, Color Tech Glasses claims it has over a 1000+ "verified reviews" on its site. Some of the earliest reviews go as far back as 2017. However, the Whois record shows that the website was only created on July 04, 2019. This means that all their reviews are probably fake.
8. Fake Strikethrough Pricing
Deceptive strikethrough pricing is illegal under 16 CFR 233.1. The glasses offered by Color Tech Glasses all have strikethrough pricing showing an imaginary original price and a lower price. However, their glasses were never priced at the strikethrough price.
9. Illicit Use of the Trademark of Others.
For some time, the Color Tech Website used illicitly used trademarks of third parties to imply their endorsement of Color Tech Glasses. See attached email correspondence with the University of Minnesota. Although some of these marks have been removed, others still remain.