Victim Location 87048
Total money lost $100
Type of a scam Online Purchase
I used the computer at the Senior Center, and found the first link to united airlines but not the official website. I found a good price airline ticket, not thinking of the official United Airlines website. The other thing the computer system does not have a protection system in place. I made payment with my CC # and then I bought insurance #19.99. I received a confirmation back but I did not receive my E-ticket right away not until a day to five days. That was my flag. I usually get my ticket right away.
Victim Location 21133
Total money lost $50
Type of a scam Travel/Vacations
AirTKT is scam. They have a CA address, but all their staff are in India, and have the worst customer service. I bought my airline ticket from their website, and put my c/c information. Once I completed the transaction, I got an e-mail immediately saying that my bank didn’t approve the transaction. 2 minutest later someone calls my cell phone with an Indian accent, asking me to confirm my identity, and asking me to give him my bank information. I felt suspicious and called my bank on my own. They did attempt to charge my bank using "British Airway" as the charging agent, they submitted 7 attempts to charge with 0 dollar amount, and 1 charge of the actual fair of 901.62 dollars.
So when I saw that they did bill my bank for the fair, I called AirTKT back and indicated that they seem very suspecious, I have never had an American company call me when I book anything online and request to get my bank information, and I told them I didn’t like they way they conduct business. The next day, I get an e-mail from them that they cancelled my booked because I refused to confirm my bank information and according to their cancellation policy, I’ll be charged $50 Cancellation fee. That’s when I called my bank and placed a hold on that transaction.
There are so many similar complaints of this same unethical business practice on BBB, I can’t believe that they are still operating and scamming more people.