Victim Location 55444
Type of a scam Travel/Vacations
Just really want to find out if this is legit? No money has been sent, they have not asked for anything "up front". Sent me a proposal for my timeshare for $29,500.00 US dollars. They say no money is asked of me for the "commission only" until I have received full payment from the sale.
Victim Location 48348
Total money lost $81
Type of a scam Travel/Vacations
Agoda is a booking site they do not issue refunds to customers even when there is a reasonable reason for a refund they just take your money
Victim Location 16844
Total money lost $477.91
Type of a scam Travel/Vacations
This was my first time using this third party booking agency. I booked a room at the Great Wolf Lodge in the Poconos. I called the lodge to confirm my reservation and they did not have anything for me even though my credit card had already been charged by the third party agency. When I called Agoda they told me that they would contact the lodge. After being on hold for quiet some time they said they were not able to get a hold of anyone at the lodge. The agency provided me with a reference number I could give to the lodge. When I provided this number to the lodge, it didn’t actually work and they were not able to locate my reservation.
Victim Location 32228
Total money lost $51.47
Type of a scam Travel/Vacations
I booked a hotel through this website and, when i went to check in to the hotel the front desk help told me they don’t except agoda reservation. I try to contact this company but the website was bogus.
Victim Location 07010
Total money lost $125
Type of a scam Travel/Vacations
I had to book a hotel in an emergency, I found a hotel with the money I could afford I booked it through Agoda they immediately charged my debit card and said it would be confirmed within minutes. After an hour I had to call and nothing was confirmed and Agoda said they had to call the hotel and after being on hold for over an hour said that the "hotel" did not have any rooms left for the price that Agoda advertised for so either they could give me my money back which would take days as it was a Saturday and I had no where to sleep or pay them another another $125.00. I had no choice I did pay the ransom as I feel it was and not feeling comfortable I called to verify again with Agoda and the hotel and they said the hotel never heard anything from them at all neither the hotels main reservation line or the property itself. So after another almost 2 hours on hold they say its taken care of and the room is confirmed.
When I get to the hotel I talk to the manger about the situation and she says that she had the room for the initial price and has had issues with them and other customers before using Agoda and they are fraudulent.
Victim Location 30909
Total money lost $50
Type of a scam Travel/Vacations
booked a hotel through web site and price quoted was $149/ night booked 2 rooms and after entering credit card # total was $430 . Tried to contact company and able to get through . Called hotel and room directly through hotel significantly cheaper . Called customer service # for Agoda and spoke to person who spoke broken English and reported that she was in Dallas . She cancelled my reservation but couldn’t guarantee that I may be responsible for full amount if hotel didn’t agree to refund my money . Told her not to cancel but said she already had. Time will tell but hopefully won’t be paying double the amount of room. The reported difference in the quoted price and final price was taxes and fees. This should have been revealed before the reservation was finalized. Once completed no recourse.