Flip the trend

Teresa –

Victim Location 53406

Total money lost $15

Type of a scam Online Purchase

I ordered 2 dog beds for $15 in December 2017. Never received the beds. Cant contact anyone about them either

Gary –

Victim Location 76001

Total money lost $7.98

Type of a scam Online Purchase

I was on Facebook one night and saw an ad for free dog beds, hyat pay shipping. So I decided to order 2 dog bed and paid the shipping fee and the invoice to expect item two to three business days. That was Dec 19, 2017 and I am still have yet to receive anything. I trued calling the number but it always has a busy signal. What can I do?

Casey –

Victim Location 93311

Total money lost $9.98

Type of a scam Online Purchase

I ordered back in November, and everytime I checked on the shipping status it stated that in was in process, so I never thought anything of it and recently I’ve seen that there has been a problem with the company. I originally clicked on the add through Facebook and they were offering free dog beds just pay shipping.

Daniel –

Victim Location 91732

Total money lost $4.99

Type of a scam Online Purchase

Got reeled in for a cheap dog bed for $4.99 any size. Needless to say it never arrived after contacting them by email 3x to their website being shut down.

Scott –

Victim Location 53576

Total money lost $4.99

Type of a scam Online Purchase

They Advertise free dog beds, just pay shipping. They took my money, never sent the dog bed, shut their website and domain down so you cannot contact them and have fake address/phone number. Now i’m out money, they have my information and I want to know how to get justice! Please help!

Danielle –

Victim Location 33811

Total money lost $4.99

Type of a scam Online Purchase

Ordered a dog bed December13 2017 and still have not received it. No website available contact them.

Ruth –

Victim Location 47598

Total money lost $5

Type of a scam Online Purchase

Ordered a dog bed on December 15,2017 and still haven’t received it. Was told in an email that my credit card would be refunded and I would still receive the dog bed cause it was already in shipment and that I waited so long for the product. I didn’t receive a refund for did I receive the dog bed. Beware of this scam!

Leah –

Victim Location 66061

Total money lost $10

Type of a scam Counterfeit Product

As with many others on this site, ordered the “free” only pay shipping dog beds in NOVEMBER 2017, no phone to call, chat dropped several times, emailed several times advised size ordered back ordered which would make sense except ordered all sizes and was not told of back order then was told had to specifically request money back and to send product anyway when it came in so I did. Did get some money back not all but it is now MARCH 2018 and still no dog beds.

Samantha –

Victim Location 49633

Total money lost $51

Type of a scam Online Purchase

Spent over $50. After a few weeks without receiving items I messaged. They claimed things were on back order, even though I ordered several different things. I asked for a refund. They said they would refund and my items were expected in 3rd week of February. That came and went. No items, no refund. Went to email again and it no longer exists.

Mayra –

Victim Location 60007

Total money lost $5

Type of a scam Online Purchase

I ordered a dog bed from Flip the Trend. It said all I had to pay was $4.99 shipping so I ordered one the beginning of January. When I didn’t receive it a month later, I contacted them on their pngage. They informed me that it had been shipped but if I was unhappy, I could get a refund. That was on the 14th of February. Today, I was going to email them again to see if I was ever going to get my refund and/or product. They have taken their page down and there’s no way to contact them.

Kelli –

Victim Location 13027

Total money lost $4.99

Type of a scam Online Purchase

Ordered dog bed that never came.

Sarah –

Victim Location 90740

Total money lost $10

Type of a scam Online Purchase

Ordered dog bed and one other item 01-23-2018. Via email told my order was complete and in transit. I once again emailed them. Told my items would be here end of Feb. When I attempted once again to find the status. Email was undeliverable. That’s when I found all these complaints and that I had been scammed. I feel so violated.

Ann –

Victim Location 78219

Total money lost $5

Type of a scam Online Purchase

They had dog beds for free but had to pay shipping and handling and I never got it i would email them they would keep telling me it’s out for delivery it’s been 4months now

Marvin –

Victim Location 61802

Total money lost $4.99

Type of a scam Online Purchase

I purchased a dog bed from their website on 12/28/17. They claimed the product was free, just pay shipping. It’s 2/26/18 and I still haven’t received it. I was in email contact with someone who said they would refund my money but assured me that my order was in transit. They promised to provide refund updates. I tried to contact them by email again and the account no longer exists. Neither does the website.

Robyn –

Victim Location 34614

Total money lost $25

Type of a scam Online Purchase

The offered free dog beds and a dog wash wand, all you pay is shipping. They take your money out of your bank account but never deliver any product. They will respond to emails offering a refund but never give the refund. Stay away, they are stealing from thousands of people and no one is doing anything to stop them! No law enforcement, no one.

Melody –

Victim Location 14220

Total money lost $4.95

Type of a scam Online Purchase

They said it was a give away of dog beds just pay the shipping of 4.95 never received the bed every time I would email them the wait got longer but was ensured I would receive my order. Last contact with them I was told I would receive my dog bed at the end of the month. Tried to email them today & the email no longer exists & the site disappeared & I notice other complaints to the bbb on them. Basically they took my money and ran!

Johnny –

Victim Location 18651

Total money lost $998

Type of a scam Online Purchase

I ordered 2 of the dog beds that were free, Just cover shipping and handling. Which was $9.98 for 2. Never received anything from them. When I attempt to contact, I get blocked.

??????????????

Abby –

Victim Location 98168

Total money lost $10

Type of a scam Counterfeit Product

Good deal on a new dog bed. So I order it for my boy for Christmas and I’m still waiting.

I saw this deal on Facebook I figured it was safe!

Dennis –

Victim Location 48414

Total money lost $5

Type of a scam Online Purchase

They have an ad on Facebook for dog beds, pay shipping and they will send it. Two months later no dog bed, tons of customer complaints. They have to of scammed hundreds of thousands from people.

Chase –

Victim Location 97424

Total money lost $25

Type of a scam Online Purchase

This company advertises on Facebook things for sale. They haven’t sent the things I ordered and when I contact them, they have a different story each time. The money was taken out of my account almost 2 months ago. Others have posted that this is a scam.

Brianna –

Victim Location 99208

Total money lost $4.99

Type of a scam Online Purchase

I purchased a coffee color dog bed from FLIP THE TREND on 11/25/2017. It says the order was completed but never shipped out. I used the chat option back in December 2017 and was told their new shipment of beds were damaged and they would send mine out end of december beginning of January 2018 and I will know when it ships because the status will change to ship and provide me with a tracking number. Since then I have not received any product or my money back. I have sent weekly emails asking for my money back or the product and no one responds. There is no chat window anymore and the phone number gets me know where. They are still offering this dog bed at the same offer I bought it as and even saying they have stock on it. This "company" legit ably took my money and ran.

Barry –

Victim Location 18512

Total money lost $10

Type of a scam Online Purchase

Promote dog beds for sale and all you need to pay is express shipping. I placed my order on black Friday, it’s going on three months still no dog beds, the charger my credit card, and no communication of what’s going on. After multiple emails to company no one will respond. There is not a direct number to talk to anyone.

Kendra –

Victim Location 26241

Total money lost $9.98

Type of a scam Online Purchase

The site was offering dog beds for inly the price of shipping which was to be donated to a charity. Said it would take 8-12 days for shipping. My order was processed on Jan 19 and still have not received. Every time you hit the contact button it just puts you at the bottom of the page. There is a chat symbol but after pushing it there were issues with the connection and lead to a site not recognized.

Heidi –

Victim Location 34667

Total money lost $10

Type of a scam Counterfeit Product

I placed 2 orders Nov 20 2017. I have attempted to contact them with no response. No merchandise and no refund.

Charles –

Victim Location 36832

Total money lost $7.98

Type of a scam Online Purchase

I ordered 2 dog beds on October 31, 2017. Never received them. Contacted Flip The Trend twice and they said they would resend them and I would have them by January 30,2018. I have yet to receive my items or a refund!

Hannah –

Victim Location 78228

Total money lost $6

Type of a scam Online Purchase

Flip The Trend is a SCAM. I ordered a dog bed 2 weeks ago and it never came in. They don’t even have a number to contact for Customer Service.

Summer –

Victim Location 45042

Total money lost $5

Type of a scam Online Purchase

Offer free dog beds for shipping charges and you get nothing in return

Sabrina –

Victim Location 45011

Total money lost $19.96

Type of a scam Online Purchase

I ordered 4 dog beds advertised on Facebook for free, you just pay shipping….I figured, it’s a Facebook ad, so why not….Well the beds never came…When I did an inquiry, they said they received a large shipment that was damaged, My order was next to be sent….That was over a month ago….I have made attempts to contact them since, and have gotten no replies….

Leonard –

Victim Location 27606

Total money lost $10

Type of a scam Online Purchase

They charge your card but never actually ship any product. Continually assure you it is coming for months.

Peter –

Victim Location 75853

Total money lost $5

Type of a scam Online Purchase

Many people have ordered from this website claiming they have online sales and just pay shipping sales. For most people it’s been over a year and they haven’t received the product. The customer support doesn’t answer and will not issue a refund.

Reginald –

Victim Location 76651

Total money lost $25

Type of a scam Online Purchase

I was scrolling through rescue items off of facebook and saw the add. I assumed it’s on facebook, I’m sure they check before they allow businesses or individuals post spam or pop-ups on their site. Like with my business ads on Facebook. So I picked out 5 beds that were really cheap and ordered them. I already looked at the other complaints so I am positive that this "business" is a scam operation. With so many reports why is this website still functional and not shut down? I’m just going to assume I will not get my money back and will have to get a new debit card which is a pain since my business and personal expenses come out automatically. They don’t seem to be targeting businesses just animal lovers on facebook and who knows where else and convinces us we are getting a great deal. After further inspection of the site there are so many flaws, I’m embarrassed I was tricked by this phony site. It is literally the bare minimum of a wevsite, in every aspect, to steal money. I expect this site and who ever this is scamming people to be stopped and put in jail. I will follow what happens and also report it to a local news crew to spread this faster.

Geoffrey –

Victim Location 20602

Total money lost $5

Type of a scam Online Purchase

Ordered a dog bed December 20th have not received it emailed and they won’t give me a tracking number or any info but took the money from my account.

Omar –

Victim Location 48089

Total money lost $5

Type of a scam Online Purchase

They advertised a dog bed “free only pay shipping”. Which I placed my order and shipping was $4.99. They took my money out of my account that instant in Nov. 14, 2017 And said the product would be shipped within 5-8 days. That came and went and after several email and chat attempts, I asked for a refund on Dec. 21, 2017. They sent me an email almost instantly saying I had been refunded and said to allow 7-10 days for “processing”. Well, here we are today Jan. 4, 2018 And still no refund. I chatted with an “operator” who only told me I have already been refunded, although I’ve never received my funds. And as I tried to ask why I haven’t received them yet, the chat went dead and they stopped responding. Yes, it’s only $5, however, it’s MY $5 and stealing is a crime. According to other posts I’ve read on Facebook, I am not the only one who has been “stolen” from.

Lucas –

Victim Location 30080

Total money lost $9.98

Type of a scam Online Purchase

Purchased 2 dog beds on 11/24/17 paid for express 6-9 day shipping. Contacted right before 12/25/17 and received generic response of "damaged shipment" Delay of shipping. Contacted again 12/27/17 they offered a refund and they would still ship. Refund should have taken 24 hours, now on 1/3/18 still no refund and order now says "Refunded" on the web page. Nothing has been resolved and still no dog beds received!

Lindsey –

Victim Location 60714

Total money lost $20

Type of a scam Online Purchase

Pls do not order from this company. They never send the items ordered

Lisa –

Victim Location 17921

Total money lost $14.97

Type of a scam Online Purchase

Bought 3 dogbeds from Flip the Trend on 11-28-2017, never received them. I contacted them about 10 days ago via chat and was told there was a delay due to the amount of beds ordered and my order will be shipped soon. Today I tried to contact them again via chat and no answer. I think I got scammed, can’t believe I fell for it. It looked so professional and legit. So now what ?

Martin –

Victim Location 61466

Total money lost $10

Type of a scam Online Purchase

I ordered 2 dog beds after seeing an ad on Facebook. They were offering pet beds for just shipping of $4.99 each. I ordered 2 of them for our German shepherds. That was on November 24th. It’s now December 27th. I get absolutely no response from them no matter how I contact them. Even the chat option on their website never responds. I have found not one person post anywhere that they actually received one of these beds from this company. So disappointing that they are still allowed to run this scam and continue receiving money from people who just want a product.i don’t care if it was only $10. The money isn’t the issue. I’m just tired of having to question everything wondering if it is legit or not.

Brett –

Victim Location 53154

Total money lost $5

Type of a scam Online Purchase

Ordered a item from this website and payed for it. Money was taken from my account but never received an email confirmation for my product. When I tried to email about it nobody responded. Never received product either.

Bethany –

Victim Location 74133

Total money lost $5

Type of a scam Online Purchase

My product never showed up and I kept contacting them and would not hear back until a demanded a refund and mentioned that I had reported them to the FTC. They then suddenly emailed me back from [email protected] saying I would receive my refund. It is past the time they allotted for my refund to appear and I still have not received it. I contacted them again and noticed this time the email was [email protected] I have reported them to the FTC again.

Juan –

Victim Location 45244

Total money lost $9.98

Type of a scam Online Purchase

This company has 13 complaints the same as I do. I purchased 2 dog beds and never received them. They charged me nothing for the products but took out the shipping charges from my bank account. I have tried to contact them and are now unavailable to help me.

Jared –

Victim Location 43055

Total money lost $40

Type of a scam Online Purchase

Ordered several things in oct 2017. It’s dec and haven’t received anything and they will not contact me after filing complaint.

Grace –

Victim Location 34472

Total money lost $15

Type of a scam Online Purchase

I order a couple of different things from this site like a dog bed and collars for my puppies. The shipping was supposed to take about 6-10 business days. I ordered on Nov. 7th or 8th. Here it is Dec and I still haven’t received my items. I tried to contact them multiple times, but I get nothing back even though their site promises a reply within 48 hours. I even selected to be called instead of emailed to talk to someone and nothing. I just want my money back and for no one else to get their money stolen.

Matthew –

Victim Location 78253

Total money lost $15.96

Type of a scam Counterfeit Product

I ordered 4 dog beds on 10-23-17 and money was taken from my checking account. 1 month later still no beds so emailed and they responded with pretty much an automated email saying it will come in a week. Stilll one month later almost and no beds. Sent 2 more emails and no responses.

Luis –

Victim Location 53189

Total money lost $4.99

Type of a scam Online Purchase

Flip the Trend advertised on Facebook for free pet beds, just pay shipping. I’ve ordered from "verified" sites on Facebook before without any issues, including some from China! But after 2 weeks, 2 emails, and no confirmation email, I became suspicious. Finally got through on a chat. They said they would refund my money and it could take up to 10-14 days. Some how I don’t expect to see it so I’m taking precautionary measures on my end. DO NOT BUY FROM THEM!

Levi –

Victim Location 85015

Total money lost $4.99

Type of a scam Online Purchase

This company post products for sale on Facebook quite a bit. I ordered a dog bed a month ago and still have not received it. I’ve tried contacting them on their website but, customer service is always offline.

Ryan –

Victim Location 06042

Total money lost $10

Type of a scam Online Purchase

I saw an ad on Facebook for dog beds for sale through Flip The Trend. I went to their website and ordered 2 beds. I received an email with the order confirmation and an order number. The order was placed on 11/6/17. I did not receive it by 11/20/17 so I contacted them through their online chat on their website. The representative told me their shipment of dog beds were damaged and the order was promised to be delivered on 11/30/17 or I can request a full reimbursement if not received on that date. It is now 12/6/17 and I still have not received my order. There is no phone number on their website to contact anyone and there has been no one on the chat feature for the past week.

Walter –

Victim Location 49721

Total money lost $15.98

Type of a scam Online Purchase

Purchased dog beds with the coat of only paying shipping. No response back and no item shipped.

Brendan –

Victim Location 69341

Total money lost $3.99

Type of a scam Online Purchase

I "bought" a dog bed for $3.99. It was just pay shipping. I purchased this on October 24th and here it is now December 4th still no dog bed. I have emailed the company 3 times and only received one reply. The first time I emailed them and was told the bed would be here no later then November 24th. I’ve emailed since them twice and they will not reply back to me about a refund or where this bed is at. I’m not happy with this company and I wish Facebook wouldn’t put this ad on there if this is not a verified company that follows through with its orders.

Luke –

Victim Location 30052

Type of a scam Online Purchase

I ordered 2 pet beds from this company, never received the beds, promised delivery by 6-9 days, no phone number to call researched and I am not the only on this has happened to. This company needs to be shut down!!! Did however got my bank to refund the charges

Hector –

Victim Location 74133

Total money lost $4.99

Type of a scam Counterfeit Product

Purchased a dog bed that proceeds were also supposed to go to charity per their website. Have tried to contact multiple times and have not heard back. Never received dog bed or that it has shipped.

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