The same happened yo me.bought foundation and paid for April2020 .I lost count how many times I wrote and get the same answer back The reason and excuse they blame it on covid.Many times ignored or blocking my emails.
Do not trust beauty lust .Scam
Victim Location 92354
Total money lost $20.15
Type of a scam Counterfeit Product
I saw thousands of comments on Facebook for color changing Foundation from Beauty Lust, I purchased back on 5-6-2020 at 8:02 am, was sent an email 5-10-2020 that item had shipped, and they deducted 20.15 out of my account. I contacted them on 4 separate occasions and they gave me false information, still haven’t received makeup or my money back.