Victim Location 46628
Total money lost $102.85
Type of a scam Online Purchase
I purchased a winter jacket from Gap and when I got my tracking info online, I was wondering what kind of company that is because I have never heard of UDS before (United Delivery Service). However, the day of the delivery, I was home the whole day with my 2 kids. I waited till 4:30 and I realized something is wrong. I went online to check the status and it showed that my package was delivered. I called their customer service and told her that the package never was delivered. She asked my name and tracking number and the first thing she said was I have a pic to prove you got the package and she emailed me a pic with the package in front of our door right away. The question is why the person never knocked my door to let me know when the package was arrived? Also, I have never heard anything like shipping companies take pics to prove they deliver the packages. I have never had any single package missing with UPS, USPS or Fedex even when I was out. They always delivery them to the apartment office if no one answer the door. It sounded really fishy to me. The lady on the phone was so rude. She wasnt trying to help and all she said was to contact the company who I order my stuff from and get a refund on it. Such a horrible company and I will definitely call Gap and tell them not to use this shipper from their own good. I check the reviews of the shipping company and basically everybody is saying her/his packages were missing with this company so Im sure this company is doing something illegal.