Uber Technologies

Website: www.uber.com
Paul – May 15, 2020

I ordered from the Roost Republic that’s actually a Jack in the Box…
Overpriced for Jack in the Box…How can Uber be okay with a scam?! How can the restaurant be approved?! Why?!
And I can’t even get my money back? Complete bull[censored].

Claire – Apr 20, 2020

Victim Location 92025

Total money lost $18

Type of a scam Online Purchase

It’s Jack in the box but you are paying more money for the same thing. The Roost Republic is Jack in the box. A spicy chicken buffalo sandwich is listed as $9.00 via Uber Eats for Roost Republic. A Spicy chicken sandwich is $5.75 via uber eats from Jack in the box. They are the same sandwich coming from the same location 238 W Felicita Ave Escondido CA.

Philip – Mar 14, 2020

Victim Location 77070

Type of a scam Phishing

Someone requested a ride who sent me a text message through Uber app saying call out once arrive at pick up point. When I called that person told me that how long I’m driving with Uber and how many rides I have done also how much I earned this week so then Uber will give me a gift of $150. He asked me go through the app and set up a new debit card in the Payment option for get my gift. But I didn’t because I identified that it was fraudulent.

Audrey –

Victim Location 82604

Type of a scam Phishing

"Your Uber account was recently logged into from Android in Unknown city. If this wasn’t you, reset your password here: t.uber.com/reset-pw". I received this text on August 19, 2019 on my Android. I do not have an Uber account. I do not know if they wanted to try to take money as I did not follow the link.

Brooke –

Victim Location 48442

Total money lost $60

Type of a scam Other

I have caught Uber doing shady things with tips on multiple occasions. Today I called about the most recent one and was hung up on in a panic after I threatened to call a lawyer. I would not be surprised if my account will be deactivated due to my accusation, after all, what would you do if you were caught stealing money from your contractors?

When tips come through AFTER the week the ride was taken(late tippers by a few days), the money is supposed to be added to the next pay cycle and recorded as income earned during that following week. Instead, they hide your tip notification due to it being an "old tip." Then they proceed to add the dollar amount to the previous week, but they never send that money to your account. They claim it is on a direct deposit system and that it is still pending but I have records dating back six months of this happening. I am owed a large portion of money by them.

The second scam is when the passenger tips in the app, but the tip never comes through as if it disappeared into thin air. A couple of my passengers are regulars or personal friends and they tip in the app (I have watched them before as they show me what they are doing), however, the tips never make it to my pay statement at all. At least in this version of the scam, the tips don’t count against my taxes at the end of the year, but still, why are they taking our tips?

The last big scam I have seen by this company is that they hire people who are intentionally confusing and read from a script meant to confuse partners and customers of the service. When talking to them about these issues, they kept reading from a standard dialog page that was irrelevant to the issue I was having, when I asked to be transferred to a supervisor, the supervisor did the same thing. Keep track of your income and tips closely if you decide to partner up with this company.

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