Victim Location 40505
Type of a scam Online Purchase
First, it was an automated message stating my debit card will be charged $399.99 for security services on my computer. Then it states to call 507-295-6915 if I want to cancel or press 1 to speak with a customer rep. I pressed “1”, because I did not sign up for this service. The customer representative asked if he could help me. I asked him what company he was from, he said,”windows”. I do not have a windows computer or use windows applications. I asked him to cancel the service. He said he needs me to turn on my computer.I told him I am not near my computer. He said I can turn it on for you. My phone is connected to my computer so I hung up the phone. I immediately turned off my phone and went home to check my computer. My computer was off. I have turned all my credit cards off. I don’t think he got any information. Wanted to report to protect people in the future.
Victim Location 23450
Type of a scam Tech Support
Website claims to be windows and says your computer is on lock down. Then it provides a number, when on the phone they will get you to say your personal information and then use that to steal your identity. The only thing that saved me was looking at the site address and seeing that it wasn’t secure and wasn’t under the Microsoft organization.
Scammer’s phone 1-(844) 816-6754?
Scammer’s website securewebland.com
Scammer’s address Unable to Verify
Scammer’s email Unable to Verify
Country United States
Type of a scam Tech Support
Initial means of contact Email
I was surfing the web late December 28, 2018. My computer screen froze and started sounding an alarm. A Microsoft pop-up box appeared warning not to shut my computer down. The Microsoft pop-up directed me to an 800 number I should call to fix the problem . I called the number and was told that my computer was infested with viruses and malware and that approximately 30 people were accessing my computer at that moment. I was told for a small fee they/Microsoft could take over my computer and clean it. I was quoted $ 450 for the repair and the installation of a year’s worth of protection software. Only after they “fixed” my computer was I told that it was $450 for the clean up that they had completed, and there would be an additional $499 charged to my card for one year of monthly monitoring. I fell for it too and and have been fighting for two months for a refund.
As soon as I saw the charges on my card, I disputed both. Unfortunately my bank let the charges go through anyway. I also filed a police report and received a case number.
I have an email into Secure Web Land which explains that my bank and I will call them on conference tomorrow. One of the many phone numbers they have called me from is 1-844-816-6753. If I do not have my credit by the end of tomorrow, I will proceed with the police and Bank of America investigation.
I AGREE WITH THE VICTIM REPORT ABOVE. PLEASE DO NOT FALL FOR THIS . IMMEDIATELY UNPLUG YOUR COMPUTER AND TAKE IT TO GEEK SQUAD AT BEST BUY. THEY SAVED MY COMPUTER AND MY DATA, BUT I DO NOT KNOW WHAT THE HACKERS GOT OFF OF MY COMPUTER, SO I AM DILIGENTLY AND METHODICALLY CHECKING ALL BANK ACCOUNTS AND INVESTMENT ACCOUNTS.
Victim Location 84404
Type of a scam Tech Support
I received a email telling me that I owed $5999 for renewal of Windows licience. I had discontinued my internet service in March 2019. I thought I had stoped all business and t ech support associated with my computer. I did have Windows but had stopped service with Microsoft. At least I thought I had. I called the number provided and they convinced me that it was a separate department.. To stop services they required $15,000. I had to take money from my 401K to provide the money. I sent the check to Platform Solutions Management LLC. 6606 Blue Hollow Lane. Dickerson Texas 77539. After mailing the check I called Windows and they informed me that they never send emails for billing but let the contract runout. If it was on automatic renewal they would take it out of the account without communication. If I wanted to stop all I had to do was tell so. Names of people I talked to JOHN FREDRICK AND JOHN PARKER. Phone numbers they used 1-770-847-8696. 1-866-978-5352 1-646-809-0470 1-385-988-2529 I have put a stop payment on the check and changed my account number
Victim Location 43232
Total money lost $300
Type of a scam Tech Support
My 74 year old husband got a pop up on his computer. It was a big flashing warning that said our account had been hacked. There was a phone number to call. His name was Kevin but he was Indian. He called he gave them remote control of our computer. He asked for $300, we gave him our credit card number.
Victim Location 79109
Type of a scam Credit Cards
I received a call from Richard in Torrence CA who said they will be charging my credit card for $399 to maintain my Windows Firewall Security. I told them that that would not be possible because all my computers are all Apple computers and that this call was being recorded for quality assurance and that if my credit card is charged I threatened to sue him and he hung up on me.
Victim Location 99004
Type of a scam Phishing
The voice is female but sounds as though it is nonhuman. The voice says that the company we bought our windows service from is no longer in business and as we have 2 years remaining on our subscription, press 1 to get the money back in our account. I always hang up at that point however, on Saturday, we received no less than 15 calls. Sunday only 1 call. but as the week began we are receiving many more. Calls are coming from California and Illinois,
Victim Location 65804
Type of a scam Phishing
I received a robo-call claiming to be from Windows. Stating that my computer will shut down tonight if I don’t call to fix it.
Victim Location 49047
Type of a scam Tech Support
Call the number back to get your refund of $ 399.00 back.
If you call them, they say they are Windows Tech Support and want you to login to your computer so they can replace the faulty software.
One call last week, two calls today!!
Victim Location 74133
Type of a scam Tech Support
Scammer calls and wants licensing information from Windows due to malicious software.
Victim Location 65203
Type of a scam Fake Invoice/Supplier Bill
A phone message was left on my home phone, telling me that if I did not call the number left by the message (1-786-872-0748) my credit card would be billed $2000.00 for a windows contract.
I did not call the number–I am reporting this to you.
Victim Location 80602
Type of a scam Other
Not sure but I think I fell victim to the "Yes" scam. I didn’t catch on quick enough when a spammer called and asked if I could hear him as I was in a rush and just picked up the phone. I don’t usually answer unknown numbers but am working with a client in Minnesota and the area code was familiar. His name was "George" asked if I could hear him, and said he was calling about my Windows computer. I told him to remove my number (I am on DNC) and then hung up and blocked the number from future calls. Not sure if they were legit or trying to scam money or what, I didn’t give him time to go into any details.
Now I am concerned they will use my "recording" of saying yes for something so I am filing this immediately after the call. It was place to me today, November 15, 2018 at 5:20pm Mountain Time zone.
Victim Location 46064
Type of a scam Tech Support
Said if I didn’t update my windows program my computer would not be working anymore. Wanted me to renew it with them which I got the computer as a gift for Christmas. So the windows program in it shouldn’t even expire till December. I knew it was a scam then.
Victim Location 80906
Type of a scam Other
I was called my a foreign person claiming to be with Microsoft stating that my microsoft service is 60% lost and to go online and put in their info to have them attach to my computer so they can fix it. I knew it was a scam immediately and asked what Country and State he was calling from. He said the USA and California. I then asked for his phone number and he gave it to me in the most unAmerican way ever. 810-2200-647. I told him I knew he was a scammer and he said he wasn’t and that only he and I were the ones with the code to see what wasn’t working. I asked him specifically about Microsoft and to list off programs that they have and he couldn’t even do that. I also asked him what the name of my company was that he was calling and he did not know. He then tried to say that I was located in Denver, CO when in reality I am in Colorado Springs. So I hung up.
Victim Location 35802
Type of a scam Tech Support
About 4 or so months ago upon opening my laptop i got a popup message saying a virus of sorts was found and i needed to click for windows support to take care of it. If i ignore this then my laptops/computers will be disabled. This virus isa threat to Windows tech system.
Immediately my gut told me this is a scam. A similar popup has appeared 3 times in past year on my phone. I ignored popupon both, ran my virus checker and more. All came up negative nothing found.
Last week twice a message was left to call 1 888 435-3444 that my laptops HAVE been disabled. Then my phone gave me the option to forward this message. I tried forwarding it because i wanted to investigate the number because they never identified who they were. Trying to forward to my cell I got a message saying their system didn’t recognize this number.
I figure this is a scam. Everyone i do business with has my cell.
I called the number and got the message the number I’m calling has been disconnected or no longer in service. That was 1 hr ago and it is 7:42pm
Victim Location 79109
Type of a scam Tech Support
Someone from Windows called me and told me that the license to have their product expired and I would need to pay them $100 to have it renewed. They told me to pay by getting a Walmart gift card. Called BBB who confirmed it was a scam.
Victim Location 56584
Type of a scam Tech Support
caller said have problems with my computer and need to fix.
Victim Location 37303
Type of a scam Online Purchase
Pop up on my laptop that says it’s from Windows and that my computer has a malicious virus!! I had to press escape to get out of it and reboot my laptop. Would not let me close the warning page!!
Victim Location 73401
Type of a scam Tech Support
Numerous numbers from area code 523 call me constantly! They have called me more than 100 times since Feb. 8. They said the have a security id for my computer that I need to put in. They’ve cussed me and gotten mad at me.
Victim Location 32514
Total money lost $450
Type of a scam Tech Support
Caller said they were Windows help. Said my computer had been hacked. Said I had to do a repair. Sent me to Best Buy’s telling me they would pay for everything. Said I had to get a program for ip blocking. It would be downloaded in iTunes cards equaling $450. They set up a paypal credit account on my acct for $500. Had me pick up 6 cards and scratch them off to download. Then they wer gone!
Victim Location 15224
Type of a scam Phishing
A person claiming to represent “Windows Technical Department” called to tell me that I have viruses on my computer. The caller wasn’t able to explain how he ascertained this, nor was he able to tell me what virus my computer was suspected of carrying. I didn’t keep him on the line long enough to determine what information he was trying to extract, but it was clearly a phishing attempt.
Victim Location 70114
Type of a scam Other
I heard about the scam where scammers call to get people to say "yes," then make charges or open accounts because they have the voice recording that can be used as a verbal authorization.
My daughter answered my phone while I was in the bathroom, then she just handed it to me and I said, "hello." The man called me by my name, he said, Ms … And I said, "yes" and he immediately hung up. I tried to call the number back and it says, the wireless customer you are calling is not available. They never called back after that. My daughter said the man said he was from "Windows." I did not call Windows or do not need anything from Windows. Anyway, I thought it to be strange to hang up after I said "yes." The number the man called from is 888-987-4561. I’m bringing this to your attention and I immediately notified my bank as well. Thank you
Victim Location 79553
Type of a scam Identity Theft
posing as windows and wanting in the computer to repair
Victim Location 43215
Type of a scam Tech Support
computer virus scam telling consumer to provide personal information.$200 for seniors $249 2 devices, $349 for 6 devices.
Victim Location 29303
Type of a scam Phishing
Ricky Thomas called and said my computer had been hacked. Call came from Pennsylvania. Lady had a foreign voice. Wanted me to get on computer and let them into my computer. Other phone number 509-590-2148. People that were hacking my computer Russ Blake, Thomas Demetria, Patrick WG and Ramcherale.
Victim Location 98607
Type of a scam Tech Support
I had a man who called saying he was calling from Microsoft about my computer. He asked me to turn on my computer. I have an apple computer and when I told him this he started asking questions about the operating system, and asked me to turn it on. I told him it was a scam, and I wouldn’t be turning on my computer for him, since I don’t have a windows computer and asked him to put me on his "do not call" list. He then said it wasn’t a scam and asked me to turn on the computer and he would walk me through everything and I would understand. I told him I wouldn’t and it was rude to scam people and he hung up on me.
He was very insistent that I needed his help. He would not let it go, and never used my name. There is no way he would have known what computer I had if he didn’t know my name. Although, I have a hispanic last name and he started the conversation in spanish, which I do not speak. So maybe he did know and I just couldn’t understand because he was speaking a different language with an East Indian accent.
Victim Location 78413
Type of a scam Tech Support
I received a phone call from this number indicating he was technical support from Windows and that my email address was being used to send spam to people worldwide. He knew my email address and persisted that he was going to show me how people were getting access to my email trying to hack my network system looking for personal information. He wanted me to give him access to my computer.
Victim Location 06790
Type of a scam Tech Support
I have received calls from this number telling me that my computer has been compromised and I have to give them information to access my Windows computer system. I have blocked them and reported them. This number calls at all hours of the day and night.
Victim Location 50263
Type of a scam Tech Support
The same phone number showed up on Caller ID. They called on 3/29/17 at 3:50, 4:59, 6:43, 7:12. I answered the
phone call on the 7:12 call. I think I said ‘yes?’ and the caller said "This is Jason from Windows", and then he hung up.
When I told my wife what happened she said I’d probably just been scammed when I said yes. I am now reporting the incident to the BBB. Thank you.
Victim Location 71222
Type of a scam Tech Support
Said I had error messages on my computer, that need to be fixed.
Victim Location 33404
Type of a scam Tech Support
Alert popup saying my computer was damaged and I needed to call the number. A person answer saying my computer had been hacked and had spyware on it. She said if I didn’t call my computer would have been blocked and windows network was in danger. She asked me do I shop online. I replied yes. She ask to remotely check the computer and had me to type in goassist. She said my computer was now safe for browsing and then looked at my network she said I had a lot of Ip adresses that were from foreign places and a whole lotta attempts to gain access to my network . she said she can fix it for three hundred dollars. I said i don’t have that . She kept saying she could fix it. I kept telling her I don’t have the money now and could I just get her number to call back to fix the problem. she told me the number is the number I called. Very persistent, told her if I don’t have it for the tenth time.
Victim Location 20151
Type of a scam Tech Support
Called my home number, I answered because there was a person’s name and phone number listed, sounded like a call center with background information. He had an accent, and said he was calling from "Windows" and said they had received notification of several error messages from my computer and asked me if I was sitting down in front of my computer. I told him "no thanks" and hung up. I called the number back today and there was a recording that said it was a disconnected number. I looked up the person’s name on white pages and there were a few US addresses listed for that individual.
Victim Location 31322
Type of a scam Tech Support
Caller said he was from Windows and calling to fix my computer.
Victim Location 44903
Type of a scam Tech Support
A lady called saying she was from tech support, a problem had been identified with our computer, and I needed to get online and do something or other so they could help me. I hung up, but they called back 6 times in a period of two hours late one evening.
Victim Location 92647
Type of a scam Tech Support
I got a call this morning (Saturday) at 7:20am, from Steven in India, telling me that my Windows program on my computer notified them that there was a problem. I get many of these calls, sometimes several a week. I’ve talked to several computer experts and the all say, there is no way your Windows program on your computer notifies them.
I want these ridiculous calls to stop. These guys that barely speak English, start to argue and yell at me about my computer contacting them that it needs help.
Victim Location 15774
Type of a scam Tech Support
Consumer was contacted by phone from someone claiming to be from Windows using phone number 321-662-2458. Consumer was told they have a virus, and the company will need access to computer to fix it. At no time was the consumer contacted through their computer, only consisted of phone call. Consumer contacted their internet provider (Verizon) who ran a scan on their computer and found nothing wrong.
Victim Location 19043
Type of a scam Tech Support
said that windows crashed and would compromise my computer, and that they wanted to refund the software. left as voicemail, clearly wanted to get my banking information by pretending they were going to send me money.
Victim Location 32609
Type of a scam Tech Support
They called and said they had been getting messages that I had been having trouble with my computer and it will crash and I will lose everything. They told me I know your thinking we are a scam and they gave me a license number that was suppose to have come from my computer so I just told them I was not interested.
Victim Location 63123
Type of a scam Tech Support
I received a phone call from someone who said they were with Windows and my licensing number on my computer had expired. They called me from 888-978-7722. I did not agree to their service or pay them any money.
Victim Location 29662
Type of a scam Tech Support
Something wrong with my computer. Pay money to have computer fixed. Did not talk to company.
Victim Location 90036
Type of a scam Tech Support
Said my computer was having problems. I do not have a computer. I called back asked for the number of the head office they hung up. The person on the line sounded like the person who called me earlier doing the IRS Scam I would say the same people. Who I also called back and when I asked for further info. they too hung up on me.
Victim Location 29640
Type of a scam Tech Support
Mr. John Williams called and stated my windows has been hacked into. He needed me to go to a website, which I do not have the address for. Mr. Williams wanted to go into my computer and update all my files. while I am on the phone with him. I let him into my computer, he was updating he wanted me to go to the different stores, CVS, Target, Family Dollar and buy 5 I tune cards for $100.00 or buy 10 $50.00 I tune cards.. I went to CVS and was told by CVS that this was a scam. Mr. Williams told me after purchasing the card to call him and give him the security number. He also mentioned the IRS. I did not purchase the card.
Victim Location 54913
Type of a scam Tech Support
I was called by a man saying he was from Windows and that I had viruses on my computer. He has called 2-3 times a week and could barely speak English. The caller ID shows as Robinson Bail Bonds. When I told him I knew this was a scam he swore at me. I did not let him get to the point of money or going to my computer to give him access.
Victim Location 15089
Type of a scam Other
Company called stating that the consumer had a virus on her computer and that they would need access to her computer. They call all times of the day and night. Consumer didn’t give them access to the computer and continues to ask them to stop calling her, but they continue to call.
Victim Location 44906
Type of a scam Tech Support
Stated people were attempting to get into my computer and said they could assist me in blocking them. This was a telephone call.
Victim Location 83704
Type of a scam Phishing
they say they are from windows and they need to access your computer due to a message they keep getting from your computer to their office and ask you to log on and let them fix it
Victim Location 39095
Type of a scam Phishing
Someone named Jack (last name possibly Daniels–it was hard to understand the name he gave) phoned my residence on May 27, 2016, at 3:17 p.m. and told me that he was calling because my computer was receiving a Windows error message. He asked which version of Windows I have on my computer. I told him that I know this is a scam and that I would not tell him anything but would report him. I called *69 on my home phone to get the number from which he called–225-665-8423.
Victim Location 45252
Type of a scam Tech Support
someone call my wife claiming to be a worker at windows. Telling my wife her computer has sent them a message that it was having errors. She gave the phone to me and the man told me the same thing. I asked him how he got the phone number and he said when I bought the computer I had to give them my number to have windows put on the computer and that I need to press a couple keys so he could have control of my computer. I asked for his name and he told me Fred. I told him he should pick a better name since he couldn’t speak my language and that I built this computer and put the windows on it myself. That’s when he hang up.
Victim Location 65793
Type of a scam Tech Support
Two men, one calling himself Mark (no last name) called and told me they were getting reporlts of problems with my computer. They talked me through looking at my computer to discover my microsoft protections were disabled, and also told me my commercially purchased spyware was disconnected. They swore they were not trying to sell me anything and told me it is in my agreement that I signed when I downloaded Windows 10 that I would have to buy malware coverage in order to activate Microsoft protections. Please notice, they told me they were receiving alerts, then told me the system by which they were receiving alerts is turned off. When I challenged them, they hung up on me. Thank goodness they didn’t disable my computer in the process!
Victim Location 82225
Type of a scam Tech Support
Last night at 9:41, I received a call from an international number, 541-826-3174. The lady with a strong accent asked if I was the owner of the computer in the house. I said I was. At the time, both of my computers were turned off. She asked if I was aware that I was sending out information from a program called (random letters and numbers). As I have had these calls before, I asked if she was aware that what she was doing is illegal. She said yes, the information I was sending out was illegal. She said that this was going to harm my computer. I laughed and said, no, it’s not. That’s when she threatened me by saying "You just wait 15 minutes and see" and then hung up. I have had these calls many times before, but this is the first time there was a threat involved.
Victim Location 46628
Type of a scam Other
Posed as if from "Windows" and said my computer has an error. I didn’t listen any further. Told them they were a scam and I would turn in their phone number. Called twice. Once, the number said JONESMARY and I didn’t answer. The next time said UNKNOWN. Same number.
Victim Location 34442
Type of a scam Tech Support
got a call from this number saying they were from windows. I knew it was a scam. This is the number: 181 486 3979
Victim Location 98902
Type of a scam Tech Support
Windows called to tell me i had a virus on my computer
Victim Location 68746
Type of a scam Tech Support
They call on the phone and say your computer is at risk it has been infiltrated and to go to your computer and turn if on and they will help you.
Victim Location 25177
Type of a scam Tech Support
Phone Read: out of area 000-000-0000.
Said they are calling from Windows Technical Dept..
Said my computer has been emitting Warnings for the past 2-3 days. They want access to my computer. Need to access CLS ID #.
If I don’t give them access to fix this now, my computer will be shut down for several hours.
Said their call back number is 216.647.0087 or 888.901.6488, but I must call the 216 number.
The voice and voices in the background appear to be Indian.
Became rude when questioned. They argued that Microsoft is a corporation would never call. That’s why they’re calling.
They were very persistent focusing on me getting access to the computer .
Type of a scam Tech Support
A guy with a heavy accent just called me to say that I have illegal activities on my computer from Malware. I wasted almost ten minutes of his time while I told him that my computer was booting up. It must have been all the Malware on my computer that took so long. Ha Ha.
He also claimed that he was from the government so I asked him which government and he told me that it was top secret Ha Ha.
Now he claims that three guys with paperwork are coming to visit me. I hope the three guys like dogs.
Here is his phone number 1 823 568-7880
He want to have me install software on my computer so that he could "fix" the problem. DON"T LET THEM DO IT!!
Victim Location 38451
Type of a scam Tech Support
I have had numerous calls from someone saying they are from Windows warning me that my computer is infected and I need to get in front of my computer and enter what they tell me to. They do not speak good English. They are very insistent that they are from Windows.
The bad part is that when I was visiting my 89 year old dad and 86 year old mom, they called. If I had not been there to intercept the call, my parents might have entered what they told them to do and their computer would have been compromised.
Victim Location 34250
Type of a scam Tech Support
I received call from a male (phn# 141-652-2325/Ontario, Canada) telling me there was a problem with my computer. Caller said he was from Windows & could clean up the problem. I did not let him go on & hung up on him.
Victim Location 78608
Type of a scam Tech Support
Said they were windows and there was something wrong with my computer. When i told them I didn’t have a computer they said I was lying
Victim Location 95228
Type of a scam Tech Support
I have been receiving phone calls for at least a year from different numbers but all with the same false employer (Windows/Microsoft) and instructions to go onto my computer so they can talk me through and "fix" the software issue on my computer. When I begin to ask questions the representatives generally get rude and or aggressive with their tone of voice. Sometimes I hang up – sometimes they do. The last phone call I received was from 210-280-8487 – this person became so angry at my noncompliance he swore at me and then hung up.
Victim Location 45230
Type of a scam Tech Support
On 11-3-15 I got a phone call at home from 1-845-691-3947 in Highland, NY. Individual on the phone identified himself as being from Windows and said there is a problem with my personal computer. When I asked him what this was about, specifically, he said I should go to my computer and he will give me instructions to a pathway so he could modem into my computer to fix the problem. I hung up the phone on him.
Today, 11-5, same individual called again from the same phone number and wanted me to let him have access to my computer. He said he was from Windows and my computer is pinging some very serious error codes. I started questioning him, asking him to please provide me with a way I can verify he indeed works with Windows and that there is indeed a problem. When I started questioning him, he hung up on me.
This male speaks English with a heavy East Indian accent.
I believe this is a scam and want to alert authorities.
Victim Location 48334
Type of a scam Tech Support
I have been contacted many times by this company claiming to be windows, the day they called I was trying to download Windows 10 and it would not load. He was Indian or something, claimed that my computer was in trouble and so I typed in what he said. I questioned his identity and he said he would show me the virus/trojans that were affecting me. He brought up this page and told me it was all my problems and they would wreck my new computer. He started asking for money, I said I had a free download of Windows 10 and he said they will not load till the trojan is gone. I hung up. Every time they call I tell them not to call me again. I did scan my computer and there are no errors, although I still can’t download Windows 10. This is terrible, I now know they are probably trying to get into my computer to get my information.
Victim Location 44123
Type of a scam Tech Support
I received a phone call today on my home telephone from Windows. Also received a call yesterday. Told me I had a virus on my computer. They can fix the problem. Wanted to get on my computer. Caller had accent, and I cut them off. The caller ID showed phone numbers 216-692-2972. My phone number is similar. Additional phone number 909-478-7604.
Victim Location 80003
Type of a scam Phishing
Call from Windows wanting me to give strange man on phone access my computer.
When I called number back I was contacted on per my cell phone caller ID. It answers as a "Verizion Customer". And the Verizion number is not accepting calls at this time. I tried to contact Verizion Wireless to advice that this non sense Spam is going on in their phone line. Verizon classifies this as "telemarketing". But I am on the no call list. Why can we not start a Class Action Lawsuit against Verizion for providing the Avenue for these phishers to conduct their illegal activities and defraud the public. Verizion is profiting from the phishers use of their phone lines and knows what is happening they have been advised that this is happening but continue to let it go on because they receive a fee from crooks to use their phone lines. Verizion needs to be held accountable as well for not stopping this crime and Knowingly aiding and abetting .
Victim Location 23223
Type of a scam Tech Support
Someone by the name of Roger Williams called from 805 438 2110 claiming that he was from Windows and that my computer had been hacked into. He asked for my password and login so that he could run a scan on my computer. Red flag number one, how did you get my cell phone#. Red Flag number two, why would you ask for my login and password. I did not provide any information but I know someone who did. Prayerfully, he was able to cancel credit and debit cards in time.
Victim Location 54774
Type of a scam Tech Support
I have received multiple calls on my personal phone from 647-556-7323 and 231-225 (only this 6 digit number on some). These are electronic calls because it takes a while for caller to respond when I answer. The first caller said she was calling from "windows" and she has information that someone is trying to hack into my computer. Knowing it was a scam I asked what to do. She wanted me to boot up my computer so she could identify the hacker. I answered a later call when the Canada number appeared. He again said he was from windows and wanted to know if I was the owner of the computer. I did not answer any questions and hung up. These callers are persistent and are probably using other phone numbers.
Victim Location 47375
Type of a scam Tech Support
Consumer received a call from someone claiming to be with Windows. The caller told the consumer her computer had been hacked and gave her an ID number saying that only 2 people in the world had access to that number; the consumer and windows. The consumer realized this was a scam and did not continue the call.
Victim Location 97702
Total money lost $199
Type of a scam Tech Support
Received phone call at approximately 930am this date. Male on other end (from India name *** *** very hard to understand) claiming to be from Refund Department of Windows. Phone number calling from ***. He told me that a company from India caught the person that was hacking my computer and that I would be receiving a $1500 dollar refund of which I would have to send a money gram for $300 to the company in India. He wanted me to leave my checking account open so the money could be transferred in 24 hours. I tried to call the phone number back and got a recording for Magic Jack. When I suggested I would be checking his company out with BBB, he got very nervous and said he can’t waste any more time on me, that he had many others to call. I had problems with my computer and did pay $199 to have it fixed. This sounds like the same person I talked to a few days ago. I believe I have been had. They called me.
Victim Location 48240
Type of a scam Tech Support
A call comes from "Windows", stating that your computer is about to crash. To prove this, they give you a series of letters to type into your computer. This gives them access to your computer. They show you some programs that they say are not operating; then instruct you on how to download a remedy. After a point, they ask for your credit card number, because this remedy cost almost $200.00. When I declined to give my credit card info, they became belligerent, threatening that my computer was going to crash within the next few minutes. And, just to be spiteful, they changed my password before logging back out of my computer, so I had to take it to Best Buy to reset. Phone number they called from: 985-606-0307. Caller ID lists "Amanda Garvin" as the caller. IP address: 173.224.123.242, and it corresponds to "ammyy admin". Other IP addresses: 88.198.6.54 and 55. I know now that windows does not call people – but they are very convincing!
Victim Location 04002
Type of a scam Tech Support
6/22/2015 – In S. Maine….Received call at 5 p.m. this evening. I have no caller ID so I don’t know the number the call came from. The gentleman has a heavy accent that sounds like it might be *** or *** ***. He states that he is calling from ***. I have been receiving these calls for several weeks now. He calls like clockwork at 5pm. This time I told him not to call back and hung up on him again. I knew the minute I heard *** it was a scam as *** is the program and a program wouldn’t be calling me.
Victim Location 23236
Type of a scam Tech Support
Scammer call from 315-370-7992 caller id = VICTOR THOMAS
MAY 18, 2015 – 2:26 pm: thickly accented male voice claiming to work for "windows support" said my computer was infected with a virus, wanted me to enter "www.win32.us" in the RUN function under START (key at lower left of windows screen).
I googled instead and found an entry from ScamPulse.com GA/AL from 2013
This was an apparent attempt to steal private info if the old notice from ScamPulse.com is correct.
Victim Location 23832
Type of a scam Tech Support
Claimed to be from Windows; that my computer was putting out errors and was about to crash. For me to go to my computer and he would talk me through finding the CLS ID # on my computer….Computer License ID. I refused; said I needed to verify if not a scam and asked for a number to call him back. Gave me his name as Aaron Smith at 657-888-7283.
Was insisting, wanted to know if I knew how to find the CLS #. He started giving me instructions which I told him I was writing down, I was not going to do it in the computer until I knew he was legit. In doing that, he mentioned a "send" command, at which point I told him I was not going any further. I would check it out and call him back. At this point he became more irritated and told me I was wasting his time at which I hung up. The number that came up in my caller Id was 404-2015 unknown name…..I do not usually answer #’s I don’t recognize, but I was in a hurry and my ID is hard to see so I picked it up. He was very convincing. He did speak with a foreign accent. Kept saying how important it was to take care of this right now before my computer crashed. Later, I found out from my husband, a friend of his has received this type call several times.
Victim Location 35283
Type of a scam Phishing
Phishing-log into computer to fix hacking. Called at 8:50