Victim Location 98391
Total money lost $398
Type of a scam Tech Support
While loading Microsoft Office 365 an error popped up stating the software couldn’t be loaded and to call Microsoft Tech Support. I called the number and they said that they need to remote in. They did and said that Norton Antivirus I had recently downloaded wasn’t compatible with Windows 10 and showed me where it had shut down a lot of systems. He said he could provide AVG Antivirus for $99/year or $199 for lifetime. He also said he could remove Norton, add Office and fix computer for $99.00. He provided his information, and security code to call them and did fix the computer. The computer didn’t ran that well or fast. I called and had to leave a message and they never called back. Less then a month later my computer froze. I took my computer to my regular computer repair and he said he said I was most likely scammed because Windows 10 really only needs Windows Defender (which is already part of the software).