I had a very similar experience. I DID NOT sign any agreements, however, money was taken from my account. When I contacted “Russel Moore” I was treated unprofessionally, and waited 2 days for the money to be returned, along with a sarcastic email from this fraud. Clearly, not much can be done for the consumer. I recommend contacting Anonymous and having this person exposed for taking advantage of financial hardships.
Russel Moore is actually Dominique Nicolo. The money they take from you goes into an account linked to True Loans Inc and also goes by Real Loans Inc. The business number is 1169865558. Report to RCMP
I too am being extorted by Russel. I unfortunately have taken loans out with his buddies as well. There are a number of online payday lenders who operate with impunity. Cashbuddy500, National Payday Loan, Fast Money Loans, Simple Loans500, Payday Ki g 500. I am certain they all operate without proper licenses and they may be run by the same person(s). I too was harassed or threatened with phone calls if payment wasn’t made. It’s time to fight back, domain lookups on most of the sites reveal redacted info. Maybe someone should email them 50,000 times? Enough is enough.
Russel Moore is ruining my [censored]ing life can someone not find him?
My experience is exactly the same as the others. And dealing with Russel Moore..is a nightmare.I think he enjoys harassing and scaring people..I felt like he was trying to shame me..Not a nice man at all…But then again I think they become really brave seeing as its easier to threaten via email.Think Russel Moore actually loves to threaten people and intimidate people.Never again..
HELP! what did you guys do about this!?!? Russell Moore did not even contact me I missed a payment and literally the next day called my reference and work repeatedly like non stop NON STOP, and every time we would answer he’s say my full name and swore and cursed at me then wouldn’t answer me when I just simply asked where do I send the payment to then I was being threatened by him saying if I don’t send money within 5 minutes he would start the calls again. Very scary man and has made me very frightened.
The person who runs these sites is named Carmine Marcarella. The phone number is 450-669-8110. Corporation # 1044655
Do what he does to everyone else when he calls them non stop. Call him non stop and see how he feels about it
Whoever these people are they should be deported back to the hell they came from! They tried to scam me into renewing my loan and when I said I am not interested they started harassing me so I changed my number.
Call Consumer services 780-427-4088. I was told that they are license to operate. They cannot find a business under that company name. And the more people file a complaint then they can do something about it
Start harassing them back. What they are doing isn’t right
They have been over charging me for a loan in Alberta … I’m making $202 payments for a 750 loan when comes to term is well over $1000 I’m having to pay back.
And the payback amount never changes , even if I pay off early
Took out a loan from this Company paid off the loan twice over then found out they were scammers. They were taking money out of my account whenever they felt like it. Once i put a stop payment through the bank the phone calls started. They are calling my work, my work cell phone, my daughter and my son’s GF. He has told me to pay or the the phone calls will continue. He has told my coworker that i was the one scamming him. I have filed 2 police reports against this guy and he thinks it’s a joke. Next step is to file harassment charges against this guy. We need to stand against people like him who take advantage of people when they are down.The phone calls are annoying but i will not buckle and pay this piece of [censored] a dime. If he was a legitimate buisness he would not be doing what he is doing to people especially with what’s going on in the world right now. You know the saying (Karma is a bit**). His mother must be so proud.
For anyone going through the same crap with this guy right now just know he will eventually move on and one day he will get caught.
Same thing happened to me. When I tried asking more questions or why the amount was what it was he said because I said so and wouldn’t give any kind of statement of account I feel we all should start calling him non stop
I am having the same issue as everyone else with this company. dealing with Russel Moore, and he is a [censored]! he is auto dialing my work, my spouse, my sister and me. I have filed a police report at the advice of Consumer Affairs in my province, but it doesn’t seem to help. this company is on my consumer proposal, and I have been advised by them not to pay the loan. I really hope something can be done about this company, as they are not licensed in my province either. I have told him that calling my work in harassment, and it is against the law. he just laughs about it, and his response is “pay me and the calls will stop”. I even opened a new bank account, and he wants that information.. not going to happen.
has anyone finally gotten this company to stop harassing them, and their work with the phone calls?
True PayDay Loan runs the same as CashBuddy500. There is this person Russell Moore and have a behind the scene operation. They are not authorized licence so need to be reported. They call from unknown numbers or these online lenders are hard to track down. They will call using auto dialers to every information they have. Hopefully their website will be tracked and shut down. The fact call from unknown numbers indicates they do not want to be tracked and will call and call. Another number found is 236-330-1057 tied to this. They are not authorized licence lender so run the other way and report to a financial consumer affair. If looks up there is an article on True PayDay and CashBuddy 500 as an illegal lender. It is important to bring more awareness of the shady characters running this operation. There are traceability to IP website and who owns the site.l but are authorized to lend.
Same thing happened to me pretty much as everyone else.
Jammed my work lines. For released from work and notified him of that and that wasn’t paying.
Was an oil company which I no longer was affiliated with then so called police then they switched over to an answering service which he jammed also so then they called police too.
This service does after hours for businesses for grande prairie so now what he did endangered lives and technically was harassing all sorts of businesses.
They have equipment to trace calls in case someone calls hurt or there is a dangerous situation and call drops so started tracing as many numbers as they could.
My boss also has friends with the EPS so they were already looking into this too at that time.
So the RCMP and EPS are now both looking for him and looking into any companies that showed up as registered to these phone numbers.
Can you keep us updated with anything you find out ?
Same thing that is happening to me. I made an arrangement to pay as I am unemployed. So payment is at the end of the month. He just emailed me saying he needs the money. I said my arrangement is not till the end of the month. He came back to me saying but today is Friday. He kept calling me old work. I told him million times that I no longer work there. My old work had call the police and reported me. I dont know what else to do.
This Guy Russel Moore Harassing people!
I have had the same experiences that everyone here has had. I hope that one day they find this Russel Moore if that is even is real name and do the things him that he had done to us and see how he feels about it.
I had received calls from him from a number in B.C. I had read in another post online the they are trying to locate Russel as the building owner has a cease and desist letter for him. I wonder how he even got space at the address located on the Web site. Also to note that cash buddy 500 and other payday loan companies are associated with Russels company. We need to band together and drop him
RUSSELL MOORE is a [censored] and if u was his mother i would of swallowed . Dont ever ever ever take loans from this sick [censored] . Hes twisted in his mind . Will harrass your work and cause hell
I have paid off this loan and they are still contuing to take payments after. I blocked the account through my bank, then an auto dialer has started calling my work repeatedly. I don’t know how to make this stop
U should of neve rpaid him hes a scam and he will continue to take ur money till he says its enough
You call ur provider and see if they have call blocking features
Everything that everyone has reported is the truth. I’m literally sick to my stomach bc this exact same thing is happening to me. Russel Moore is a [censored].
Scammer’s phone 1-587-288-1904
Scammer’s website truepaydayloan.ca
Scammer’s address Manulife Place, 101 street Edmonton Alberta, T5J 3S4 suite 3400
Scammer’s email [email protected]
Country Canada
Type of a scam Advance Fee Loan
Initial means of contact Website
I have been called names, threatened and now humiliated by this company. They are calling my employer, harassing my coworkers and holding all the phone lines of my office hostage by their phone dialers until I agree to pay them more than I owe and are charging me more than legal amount in fees and interest. I asked them to only contact me by mail and they laughed and threatened to hold my office hostage again for asking. I’m going to lose my job because of this company. Russel Moore is the CSR contacting me and has yelled at me calling me names and insulting me.
The exact same thing is happening to me. Does anyone have any ideas how to stop him. He is breaking the law as the law clearly states in Canada that an individual cannot be harassed at work for a loan. I have called the police and he laughs in their and mine face. Anyone have any help to stop him?
Exact same thing is happening to me, I’m sick
Type of a scam Advance Fee Loan
call and scream and yell call you at work harassing and very verbally abusive ,
Can we get the attention of police is this matter?
Total money lost $140
Type of a scam Advance Fee Loan
Looked into getting a payday loan with this company. Once I sent my banking information I did not hear back. But they started stealing money out of my bank. When I asked why at first they tried to deny it. When I proved to them it was in fact taken he told me to bad he will take however much out of my bank he wants and to go on with my life. This guy takes people’s banking information does not give loans and just frauds people for money. He basically said oh well the bank will pay it back move on. And if they don’t at least he keeps the money. I had to close my bank account and open a new once because he said he was going to be stealing hundreds of dollars every week. When he never lent me money on a loan.
Total money lost $140.75
Type of a scam Advance Fee Loan
Applied for a payday loan from this company and sent the required documentation like all payday loans require, and decided against the loan after the email communication seemed off. I received an email from RUSSEL MOORE asking how the loan would be paid back, he asked for clarification on certain things when all my information was clear and the last email he sent to me I ignored. No contract was agreed to nor was a contract signed by me. No cash was advanced. However, the Friday following, this company withdrew $140.75 from my account. I sent *** *** an email on the Saturday threatening police and lawyers and he responded almost immediately claiming they correct their mistakes and that this payment would be reimbursed to me the following Tuesday if it clears my bank and isn’t returned. Tuesday came and after numerous emails to this guy, all my emails were ignored and haven’t received any response. You cannot get a live person by telephone. I submitted a claim with my bank and filled out a declaration form in which the bank refunded the money taken. I also submitted a claim with the Ministry of Government & Consumer Services as well as this scam report. I had to contact all companies that deposit and withdraw from my bank account and said bank account was closed. Huge lesson learned. DO NOT apply for any type on online loan without properly researching the company first. Call the number listed on their website and if you CAN’T reach a live person…DON’T APPLY!
Total money lost $1,500
Type of a scam Debt Collections
I took a "payday" loan from True Payday loan and found myself in financial difficulty therefore I filed for a consumer proposal. After being notified several times by my trustee and myself someone by the name of Russel Moore continues to call me many times at my work, knowing my home phone and email, he does it purposely to wear you down. The "company" also has several affiliates such as Cash Buddy 500, Credit Montreal 500 and Royal Loans, along with several throughout the country. The owner is Steve Dufour however apparently he’s no longer there. The legal trade name perhaps is 9297-6125 Quebec Inc. I have a police report, ScamPulse.com report, Consumer affairs complaint, Service Alberta and a legal law suit in Small Claims Court. They are also charging 259% APR on loans that is illegal (60% APR) is the max allowable in Canada. They prey off people low on their luck. On the ScamPulse.com in Vancouver there is an Alert about them and they are no longer at the address and their mail has been returned. The phone number provided is only an answering machine. They are a scam and this Russel Moore can be stopped but more people need to report this! Under the Business Practices and Consumer Protection Act and the Bankruptcy and insolvency Act he has violated all the laws.
This exact same thing is happening to me
Type of a scam Debt Collections
I didn’t get a loan from this company,so I send back a messade to him and said I don’t recall getting a loan from then,so I asked him to send me something to show,all he sent and tell me is this is there new system, so send me the bank documents,I didnot ,so he didn’t reply back
Total money lost $400
Type of a scam Debt Collections
Took an installment loan from True Payday online. * *** *** *** *** * *** *** They are demanding payment even though *** *** ** *** makes it illegal for them to contact me. They call me over 100 times a day using abusive and threatening language. They have been advised by my trustee and my lawyer to cease contact. I am forced to pay them just to make them stop calling. I don’t think they are at the address listed on their website and I think they are unlicensed.
*** *** *** ** *** *** ** *** ** *** ** ** *** ** *** ** *** *** ***
Type of a scam Debt Collections
This company harassed me for more than a week, cursed at me called me a liar over a debt on a payday loan.
They repeatedly called me at work 5 times a day or more, emailed me. Finally I contacted the police.
The company said that they did not care.
I asked them to send me the documents proving that I was indeed at fault, they reneged.
Finally they sent me the documents, signed by someone other than me, from a different province. Yet the caused me a great deal of aggravation both at work online and at home.
I should sue them, but I hope they lose their license to operate.
Had I started to make payments, who knows how much they would have tried to take, without doing the due diligence.
Unfortunately I don’t think they were ever able to do legal business
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