I ordered the same laptop desk. It took over 3 months to receive and it appeared that part of the legs were missing. I emailed to state that part of the legs were missing. I got the same generic emails that everyone here received. Total scam. I’m not even going to try and get my money back. I just tossed it in the trash. Lesson learned. The photo is the advertisement that I ordered from.
I ordered a laptop tray that was pictured in their instagram ad on June 2 and received a completely different product from china via NY a month later. ALSO the ad stated USA made. Shipped from China. NOTHING as described or pictured in the ad. No fold out legs, no laptop size. It would not even function properly as a lap top holder because at the only angle it would not be usable. I contacted them and they said that this is what I ordered and offered meme multiple refunds refund. I declined saying it was NOT what I ordered and that I wanted full refund. They refused to accept a return when I got Paypal involved they negotiated a return with tracking. It costs $65 to return the item and I paid $80 for 2. Never do business with these people they are thiefs. 1970s used car salesman are more honest than this company.
I ordered a laptop tray June 9 and received garbage several weeks later. ALSO the ad stated USA made. Shipped from China. NOTHING as described. No fold out legs, no laptop size. Looked like a cheap childs toy. I contacted them and they said that this is what I ordered and offered me $5 refund. I declined saying it was NOT what I ordered and that I wanted full refund. They answered saying for me to send it back THEN they would refund. I knew I’d be scammed again so I said I would return after I rec;d refund. This was there reply…Dear customer,
Sorry for your dissatisfaction with our product.
If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 30 USD.
So to avoid those troubles,how about we refund you $5，and you can keep the item.OK?
Please let us know your decision,we will process accordingly…I learned a $45.98 lesson. Why this scam company is allowed to exist is beyond me!
This is exactly what I received as well. The second portion of legs missing. Only it took 4 months to receive. I tried to call but was given the run around. I gave up.
I wish I had seen these before buying a laptop for fathers day. I have had the exact same experience and now I am in the midst of trying to get some money back. My question is HOW DO WE STOP HIM?
As you can see from everyone else’s experience, this company is a total scam.
I ordered the portable laptop desk stand for $39.99+postage, a total of $45.98, but the item they sent me was nothing like the advertisement. It was more like something you’d buy at the .99cent store, total garbage and unusable. After contacting them and having the same experience others have shared here, I escalated my dispute by filing a claim through PayPal. They were able to get them to accept liability and offer a full refund… BUT I had to pay for the cost of shipping back to China, which cost 3x’s the amount of what I paid for the item itself! It would literally cost me money to return it and it just wasn’t worth spending $100USD for shipping a $39 item. They know this and deliberately rip honest people off. They should be shut down. PayPal should also have handled this better so I’m unimpressed with their poor efforts in holding this company accountable. Be warned never to purchase anything from this company, who by the way, claim that their merchandise is made in the USA and shipped within the USA, both are lies. It’s garbage quality, made and shipped from China. They are liars.
Below is our email exchange, so you can all see for yourselves:
________________________________________________________
July 8th, 2020
The item you sent arrived in an envelope, not what I was expecting from an ergonomic portable laptop table. I paid $39 for something that is worth $0. This is a scam and I am furious that you are ripping people off especially during these difficult times. You need to refund my purchase ASAP and I will be reporting you to PayPal and posting about your deceitful scam.
I am waiting for your response and FULL REFUND.
From a very dissatisfied customer,
Jackie Diamond
______________________________________________________
On Jul 8, 2020, at 11:52 PM, Lazariah Montserat wrote:
Dear customer,
Sorry for your dissatisfaction with our product.
If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD.
So to avoid those troubles,how about we refund you $4，and you can keep the item.OK?
Please let us know your decision,we will process accordingly.
If you have any questions,we are more than happy to serve.
Best regards
Customer Service
_________________________________________________________
July 9th, 2020
No, this is completely unacceptable. You falsely advertised this product and I purchased it based on your advertising. The item you sent me is not the item advertised. You need to make a full and complete refund. If you want your item returned, you will need to provide a pre-paid return label for shipping. I am not responsible for paying any additional money to you in order to return a substandard product that is not what you advertised. You should be ashamed of yourselves. Apologize and do what’s right. This is your opportunity to show some integrity.
Regards,
Jackie Diamond
_________________________________________________________
Dear customer,
Sorry for your dissatisfaction with our product.
If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD.
So to avoid those troubles,how about we refund you $8，and you can keep the item.OK?
Please let us know your decision,we will process accordingly.
If you have any questions,we are more than happy to serve.
Best regards
Customer Service
_____________________________________________________________
July 10th, 2020
Please stop sending these emails that are wasting my time. The only thing I will accept is a full and complete refund of $45.98USD. I don’t want your product. It is junk and not at all what I ordered, but you already know that.
I will repeat the same thing I said to you before – The item you sent is not the item advertised. You need to make a full and complete refund in the amount of $45.98.
If you want your item returned, you will need to provide a pre-paid return label for shipping. I am not responsible for paying any additional money to you in order to return a substandard product that is not what you advertised. You claim your product is made in the USA but it’s obvious from the packaging, the shipment tracking information and the $20USD that you claim it will cost to ship this very lightweight item back to you that it shipped internationally from China. It seems nothing you say can be trusted. You should stop your lies and do what is right.
This was your opportunity to show some integrity and you failed. I’ve now filed a formal claim through PayPal so there is no need for you to continue contacting me directly. You had your opportunity to do the right thing and your response was purposefully unhelpful and offensive in your refusal make this right and refund me for sending a substandard item that was not what I had ordered. I’ve said this to you several times now and your response has been very disappointing again and again, so I am not wasting any more time repeating myself and going back and forth with you about this, from this point forward PayPal will handle this official dispute.
Regards,
Jackie Diamond
______________________________________________________
Zero resolution and zero care from the scam business. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY ARE LIARS AND THIEFS. See attached photos – in one, I’ve put 3 photos of what I actually received on the left side, and 3 photos from their advertising on the right side. You can see for yourself the difference.
I had order a bode and a laptop stand both were useless peace of junk . Gold complaint with PayPal. Not holding my breath. I finally received return address in China , not sure if even legitimate:
“ Cao Dajian
Contact number: 15578389331502, Building 1, Dynamic Wanggang Creative Park, No. 60, Second Road, Wanggang Industrial Zone, Jiahe Street, Baiyun District, Guangzhou, Guangdong, China 518000”
I am afraid to pay more money to send back and not get a refund at all . Anyone can suggest what to do?Marina .
Website: Tastefulty.com
Email address: [email protected]
I ordered the laptop desk tray for Father’s Day
price of $39.99 + shipping total was $45.98
order was place on 6/11/2020, I received it on 7/29/2020
Order # yeru16633
The product has missing parts, when I contacted them they reply was that I need to upgrade to the one “I toughed” I was ordering, when on their site doesn’t give you options other then the color.
This company is a fraud, scammers, they are just taking peoples money, they give you the option to send the product back on your own expense
Do not purchase from them!
I ordered on June 23 a Father’s Day desk for 39.99 plus shipping and handling a total of $45. I haven’t received the item. This is false and fraud. This company shouldn’t be advertising on Facebook or no where. I have emailed and nothing. I want a refund. I see that others have complain about the same thing. Why is this company scamming people.
Same thing happened to me.
Numerous emails, they will not provide a customer service number or directions on return.
I too purchased two of the computer stands. Totally cheap and non usable! They offered $8 then $10, then $12.
I’ve emailed and texted. Here is a text [email protected]
Continue to text them and email constantly! I believe better business bureau needs more people to report them!’
The owner of this website is a joke won’t refund money and tries to bargain with you for it. Product is not as advertised. Don’t buy any thing from Lazariah Montserat. Or the website. I have been trying to get a refund for weeks all he says is it will costs 20 us dollars to return the product and then starts lowball refunds. I have emails to prove it. Can’t get a return shipping address either.
RE:Tastefulty – Oder # Yeru15051 Adjustable Ergonomic Portable Aluminum Laptop Desktop Stand $39.99
I received the above item on Thursday, June 25th. Unfortunately, the tray is cracked and it part of the stand is missing.
Their response:
“Dear customer,
Sorry for your dissatisfaction with our product.
If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD.
So to avoid those troubles,how about we refund you $4.59，and you can keep the item.OK? If you want to buy the adjustable one，you could click on this link: https://ntuezv.myshopify.com/products/658324. This one do not need to pay the shipping fee. You only need to pay $20. We will send you the adjustable one.
Please let us know your decision,we will process accordingly.
If you have any questions,we are more than happy to serve.
Best regards
Customer Service”
My response:
“THIS EMAIL IS OFFICIAL NOTICE OF “TASTEFULTY” Product & Advertising FRAUD.
Your company has knowingly forwarded a defective product for the advertised price of $39.99 plus shipping & handling fees. The tray was cracked and additional attachment parts were missing for the ADJUSTMENT of the stand. Under NO condition will I accept the offer of $4.59 for a refund.
In the manufacturing and advertising industries, this is called fraud. I will submit a fraudulent case request to “PayPal” for my full refund plus cost for of shipping the damaged product back to you. And then I will submit a request for “Facebook” and “Amazon” to investigate your company for false advertising and fraud.
Your response requesting an additional $20 (plus shipping costs) for the same “ADJUSTABLE LAPTOP & DESKTOP STAND” is confirmation of your fraudulent practice.
NOTICE HAS BEEN SERVE UPON RECEPTION AND READING OF EMAIL.”
This company doesn’t care because they’re overseas. I want my money back. There is ONLY one flat tray with ZERO supporting legs!
I ordered an aluminum laptop stand on June 5, 2020. On June 19, 2020 I received an email saying that it would arrive in 5-20 days. As of July 11, 2020 it has not arrived. I contacted company and received tracking info that it is still in China having arrived in their “International Processing Center” on July 8, 2020. Apparently it is still being processed and NOT yet shipped! Their “tracking” shows it has been at the “Processing Center” three times. I regret ordering this product and await its supposed arrival with trepidation.
I purchased a “laptop” device on 5/2/2020. Today is 7/8/2020 and I still don’t have the product. I’ve reached out and have been told “it’s on it’s way”. The original tracking number has now been entirely deleted from the tracking system. Ultimately, they straight up stole $50 from me.
FAKE ADVERTISING! The real product is very bad qualities and they don’t follow their return policy. FACEBOOK have to respond their FAKE ADVERTISING.
I have order a adjustable laptop stand for $59.99 and the actual product arrived after 1 month and I can’t imagine how bad the product and it is false marketing and cheating the customers by showing something and delivering a different item. It doesn’t cost $10. I am unable to reach out to them to raise a return for this useless product. Please guide me how to get rid of this useless worthless item.
I purchased this product on 6/2/2020 it stated that it was shipped on 6/8/2020— I tracked it and it’s been saying that its in ohara ca since 6/20/20. I want a refund!
Victim Location 21228
Total money lost $70
Type of a scam Online Purchase
I bought two computer stands from Tastefulty, total around $70. When they arrived, they were cheaply made and not at all what they were supposed to be. (They were to have three legs on each side to adjust the height, they came with just one leg on each side.) After emailing them, they juggled me around to different people. Finally one offered a partial refund of just $8. I will NOT be giving them any more information or business. They stole my money and trust.
I ordered the “extension” laptop desk in May 18, it arrived June 25. Quality was poor, and had two legs instead of the 3 in the pictures. was too narrow to sit over my thighs without bending the plastic joints, which I feared would break.
Emailed promptly to request the return address (per instructions in the “returns section of their website”). Our conversation went like this:
[ME:]
I just received the product below –[ order # ] – and it does not work for me.
What is the return address?
[LAZARAIAH MONTSERAT]
[From: [email protected]]
Dear customer,
Sorry for your dissatisfaction with our product. If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD. So to avoid those troubles,how about we refund you $5.99，and you can keep the item.OK? Please let us know your decision,we will process accordingly. If you have any questions,we are more than happy to serve.
Best regards
Customer Service
[ME]: $5.99? That’s unacceptable.
[THEM]: Dear customer,
Sorry for your dissatisfaction with our product. If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD. So to avoid those troubles,how about we refund you $10，and you can keep the item.OK? Please let us know your decision,we will process accordingly. If you have any questions,we are more than happy to serve.
[ME]: Are you playing games with me?
I paid $59.99, and am not even sure I received the full (extended legs) product.
I expect a full refund, as per the terms on your website. Kindly provide a U.S. return address (it was shipped to me from California), and confirmation of WHEN a refund will be issued. I will return at my own expense. This is the last time I will ask before pursuing payment-reversal through my credit card.
[THEM]: Dear customer,
Sorry for your dissatisfaction with our product. If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than 20 USD. So to avoid those troubles,how about we refund you $12，and you can keep the item.OK? Please let us know your decision,we will process accordingly. If you have any questions,we are more than happy to serve.
Best regards
Customer Service
I ordered the “extension” laptop desk in May 18, it arrived June 25. Quality was poor, and had two legs instead of the 3 in the pictures. was too narrow to sit over my thighs without bending the plastic joints, which I feared would break.
Emailed promptly to request the return address (per instructions in the “returns section of their website”). Our conversation went like this:
[ME:]
I just received the product below –[ order # ] – and it does not work for me.
What is the return address?
[LAZARAIAH MONTSERAT]
From: [email protected]]
Victim Location 53211
Total money lost $180
Type of a scam Online Purchase
1. On May 14 I saw an ad on Facebook for a portable laptop desk as a Father’s Day promotion.
2. On May 15, I typed the web address into my browser, viewed the product which said was USA made and operated and gave a Los Angeles address and placed an order for 3 at the price of $59.99 each (2 shipped to me in WI and 1 shipped to CO).
3. Received an email confirming the credit card charge and said it would be shipped shortly.
4. On June 3 and June 12 I received an email that both orders had been shipped – included a tracking number which provided NO info. about the shipment.
5. On June 6 and again June 22, I emailed asking for the status of my order. Each time they said it was being shipped.
6. On June 25 I received the two portable laptop desks and they were totally unsatisfactory – so narrow that you can’t use them while you are sitting, the construction is so cheap that they will not last very long, the mechanism is a pain to use and the design is such that for several of the positions the laptop is too heavy and the desk tips. My son-in-law who is about 160# said the frame was too tight around his legs to be comfortable to us – the photo on the website makes it look like there is lots of room around your legs when using the desk while sitting on a couch which is the PRIMARY reason I wanted to get a portable desk. There are NO markings on the item or the box indicating that it was made in China.
7. On June 26, I communicated that I was not satisfied with the product and wanted an address to return it. Their return policy says you must get approval within 7 days of receipt and it looks pretty clear to me that they are using delaying tactics and will then say that I can’t return it because the 7 day limit has expired. They also say it must be shipped within 14 days of receipt which will be interesting since they have not yet provided a mailing address and there is nothing on their website except what I’ve read is a phony address in Los Angeles.
8. On June 27, they emailed asking me why I wasn’t satisfied with it. I replied that day with the reason and again asked for the address.
9. On June 28 they responded that I would have to pay $20 for return postage and how about instead they refund me $11.99 and I could keep the desk. I replied the same day and said I paid $180 and wanted a full refund and a return address.
10. On June 28, I also emailed asking the status of the shipment that was allegedly made on June 3 to Arvada CO and had still not arrived. They sent me a summary of the tracking showing shipment from Shanghai to O’Hare and then ground transport but it still has not arrived. And again, the website states that they are USA made and operating.
11. On June 29, they offered $15 AND I could pay an additional $20 to get an extension and gave a website to order it. I repeated what I had said a day earlier. They then offered me $20 and I could keep the desk! I responded more forcefully that this is totally unacceptable, send me the address.
AFTER I had placed the order and was waiting longer than they had promised, I started doing some checking and the Facebook Marketplace has a LONG list of people that have experienced almost the exact same experience. Some received broken goods and they also got no satisfaction. As you can imagine, I am kicking myself that I didn’t check this out BEFORE I placed my order.
This is the pngage that I went to that shows a woman and later a man sitting on a couch with the laptop desk with extensions (the $20 upgrade/desk that I ordered): https://tastefulty.com/products/679?variant=33537029963835. NO address listed on their website which also says London, England
I received my lap top desk yesterday after 45 days! Not what I expected! Cheap! Size is for an iPad! I am furious! Has anyone received there money back? I paid through Pay Pal so will go through them but after reading this complaints, I am doubtful I will get my money back! Scammers for sure!
I filed a complaint via paypal as well. The company only wanted to refunded $8.00 after sending a piece of junk that cannot be used. I don’t know if I will receive any money back but I wanted on record about the fraud this company is perpetrating on the internet.
I ordered a laptop stand and received a small cheap notebook stand that would not support a standard sized laptop. The description of the product and where it was manufactured was false. This company operates out of China but shows false ads if product is made in the U.S.A. and ships from the U.S.
Adjustable desk arrived after 6 weeks and was absolutely not what was advertised on Facebook. What I did receive was a very cheap desk with one pair of legs when it was supposed to have three sets to adjust to various positions and heights. How could Facebook allow this to happen and support a company that is deceiving, misleading, and scamming people…during an pandemic in which millions are trying to work from home. Can we dispute this through our credit card company?
DO NOT ORDER! This company is a scam. Like so many others on here, I ordered the laptop stand with the telescoping legs for Mother’s Day on May 4th. It was GUARANTEED delivery by Mother’s Day, May 10th. Needless to say, it was late, I received it yesterday, 45 days after ordering. We were excited, opened the box, to see a massive disappointment. In the box was a cheap tray not big or strong enough for a laptop and two arms that do not extend at all. I had actually emailed them to cancel the order and refund me before it was shipped and got no reply. When I finally did get a response I was informed it had shipped. Now I have emailed them again asking for a refund as this was not what I ordered, it was Falsely Advertised, Cheap, and Useless. Their response was I could pay $20 to ship it back or they will refund me $4.59. I paid $45.98. SCAM ARTISTS! DO. NOT ORDER
Victim Location 07114
Total money lost $68
Type of a scam Online Purchase
PRODUCT WAS NOT WHAT WAS ADVERTISED; PRODUCT WAS POORLY MADE AND VERY CHEAP. WAS TOTALLY DIFFERENT FROM THE ADVERTISEMENT. PRICE IN ADVERTISEMENT WAS 40$. PRODUCT ACTUALLY NO MORE THEN 5.99$$ SCAMMED OUT OF 34$. AND NOT TO MENTION I BOUGHT 2 . I AM OUT OF 68$.
We ordered the laptop desk in early April and got it from somewhere in Asia 5 weeks later with missing legs. No return address, no phone number, and no response to my emails. They said they are at the Lakewood mall in California. We went there and they don’t have a store or an office. It’s a useless piece of crap and I cannot return was t, or get my money back!
I purchased a laptop desk for my work from home situation during COVID-19 Stay at Home Order. I saw the advertising on Instagram. I purchased the product through the website Tastefulty.com & made my payment through the PayPal account that was set up by the company.
When I did not receive the product & was never sent any confirmation of processing or shipment, I contacted the company for a status. I contacted the company 3 times to cancel the order & request a full refund, per their website if a product has not yet been shipped, a full refund will be issued with a cancellation of order. The responses that I have received is that they will follow-up with shipment info. The company has not addressed my request for a cancellation & full refund. After 2 months with all the complaints I received the item. OMG when I open the package I was so furious, what a piece of garbage they sent me from Chaina. Please people DO NOT ORDER anything from this company.
Omg. Your story is soooo similar to mine! I have been trying to get them to email me a return address so I can send them back and get a refund. They just keep replying with information about more items I can buy. Did you try to get info about returning these useless desks? So frustrating and misleading.
I ordered a laptop desk. I not only received It way passed the delivery time, it came incomplete. I emailed them to let them know the discrepancy and the response was that they will charge me $20 for shipping. And according to them that was exactly what I ordered. The add is completely misleading.
Victim Location 79912
Total money lost $45.98
Type of a scam Online Purchase
They are a scam! I did receive the product after 3 weeks. It arrived broken. That can happen, but the product is nothing like what they showed online. It’s missing the supporting legs, no mouse pad tray, it’s flimsy and small. It cannot hold a regular laptop computer. It’s pure junk. Read the reviews: https://www.facebook.com/pg/Tastefulty-112134497107146/reviews/
I placed an order fir a portable laptop desk for a total of $45 including shipping. The amount they charged me in my credit card, however was $69 from a Hong Kong. Their website says that everything is made in the USA. I tried to contact them several times with no success. Finally someone emailed me with auto generated email. I have yet to receive shipping info and it has been 10 days. Beware! This is a scam and I am disputing the charge.
Victim Location 95355
Total money lost $79.95
Type of a scam Online Purchase
I placed an order off of Facebook. I paid with PayPal. A few hours after placing the order, I found something I liked better so I looked up their cancellation policy and it said within the first 12 hours, you could cancel. I emailed them to cancel, and I haven’t heard anything from them. I have not received a shipping email. I emailed four more times and have not received a return email. PayPal will not refund the $ because I haven’t received the product. Do NOT order from this company!
something happened to me. The fact that PayPal is still doing business with them is disturbing. I’m canceling my PayPal account. They don’t protect the customer as much as I thought.
I ordered 2 lap top desks on 5/3/20. To this day, there is still no shipping information. I contacted the company and they simply replied that the order has shipped. However, nothing shows up in the tracking information. Beware
Victim Location 91107
Total money lost $60
Type of a scam Online Purchase
I purchased a laptop desk for my work from home situation during COVID-19 Stay at Home Order. I saw the advertising on Instagram. I purchased the product through the website Tastefulty.com & made my payment through the PayPal account that was set up by the company.
When I did not receive the product & was never sent any confirmation of processing or shipment, I contacted the company for a status. I contacted the company 3 times to cancel the order & request a full refund, per their website if a product has not yet been shipped, a full refund will be issued with a cancellation of order. The responses that I have received is that they will follow-up with shipment info. The company has not addressed my request for a cancellation & full refund. No shipment info has been sent & no refund has been issued from my request for cancellation. The product was ordered & paid for 15 days ago.
I’m curious, did you ever receive it? I was just now going to place my order but thought I better check out the reviews.