Victim Location 16115
Total money lost $535
Type of a scam Other
Been fraudulently charged by Payless Car Rental in Phoenix with no one to contact as your service agents are "busy" and phone is then disconnected. I’m disgusted by your unethical scam artist company. You should be put out of business. Liars and frauds. My credit card company has my complaint and dispute already in progress. Thanks for what was "supposed" to be complimentary upgrade by your agents "at no additional cost" & they DID charge me pretending it was a just a nice gesture & all I got was filthy gross dirty smelly car with Arkansas plates!! You did me no favors whatsoever, charged me exhubrant amounts for services I specifically said I did not want ….and by the consumer reviews online, you run these scams on everyone. Thanks for nothing but a bull[censored] run around and ruining what should have been a memorable vacation. What should have been $229.67 came to $764.82!!!!!!!! DO NOT EVER RENT A CAR FROM THIS COMPANY!! I am contacting my lawyer today!!