Onnrons

July 9, 2020 I ordered 2 Comfort Mask. The tracking # cannot be tracked. This purchase was thru Healthcare. Have tried to make contact with the
seller info and the contact info. I will wait until after August 9 to request a refund.

I bought a finger tip oximeter from onnrons.com on April 3, 2020. Although the web site claimed a 3-5 day delivery. The oximeter did not arrive until more than a month later. It appears that this company is from China. The worse part is the oximeter does not work. Called their 800 number which is not a working number. Sent them several emails got no response. Contacted Paypal and CitiBank credit card. They are colluding with onnrons. I got rip off $55.

I ordered 3 masks with breather in them the amount was 35.85 almost three weeks ago no email no masks havnt came scam

I ordered and paid for three mask with the breather in them almost 3 weeks ago still havnt received them

I ordered a face mask and never have received it.You all are rip offs.I wasted $18.88

Scammer’s phone +1(888)843-4188

Scammer’s website onerous.com

Scammer’s email onnrons ([email protected])

Country United States

Type of a scam Online Purchase

Initial means of contact Not applicable

I ordered two masks for 38.88 a month and a half ago. I finally got them last week but they were damaged and was of poor workmanship. I have emailed them several times with no response. I tried to call them today and the phone was disconnected. The phone number was+1(888)843-4188.

It’s simply a fraudulent company. I ordered a Wireless Digital Finger Pulse Oximeter for US$36.98 on April 19. They confirmed the item was shipped on April 28. The tracking no they provided doesn’t work. I sent email couple of times, sent messages through their website, no response. Also tried to call their toll free number, it’s not working. I didn’t receive the item yet. I am thinking to cancel and get back my money from my Credit Card company. This company should be blacklisted, so they can’t cheat people further.

Ordered one mask – $18.88 – total with shipping. One month and several emails later, it arrived. It fell apart in my hand. It was filthy. The vents fell off the mask and can’t be put back on. In the month of emails, they sent me 4 tracking numbers. Then they offered a 15% discount and I could keep the product. My financial institution has launched an investigation which will probably take about a month.
These are professional scammers, liars, and thieves, with no soul and no knowledge of what a human is supposed to be.

My order of 10 masks cost me $78.76 with the 30% discount. A week after they should have arrived, I began emailing them to cancel my order. Three emails later, they said my order was held up because of coronavirus “bottleneck”. Hah! And, since they claim to have shipped it, I could not cancel the order. Soooo, the masks finally arrived. And guess what? They are supposed to be “one size”, but if so, that size is petite women and I have a pretty big head! In light of all I’ve read here, I won’t bother to demand a refund.

Onnrons got me for $28.87.,… Looked good, so I ordered my self a grey two port mask with ten filters plus the $8 plus shipping fee… Got a conformation e-mail showing me the Black one port face mask with ten replacement filters. I immediately try contacting them by e-mail and phone calls with no response for days… I asked them to correct my order or return my money. No big deal but the more I tried to get ahold of them, the more frustrated I got and my messages were losing the politeness.

By this time it was pretty obvious that they were NOT in the U.S. by the timing of the replies. more like 14-15 hours out from west coast time… hmmm..

When they did reply they said my order had been cancelled and my money would be refunded… it’s been 6 weeks now, I write them every week and they reply to me as “Dear” every freaking time and tell me it is still processing .please be patient… O.K. I get it, you stole my money and who knows what else. Why are these sites allowed to operate without impunity? Go Amazon instead. At least they refund your money or let you return your order. Onnron’s is a total scam. Be warned. …Andy C

May 25, 2020 order for 3 masks with cartridges with shipping $44.84
June 27, 2020 These have not yet been delivered . Coming from China only started shipping June 22.
Onnrons website indicated quick shipping however this is not true.
I have requested to cancel this order.
Will contact Paypal and chargeback on credit card.

I found that Pay pal did not back me up on my losing transaction with Onnron.
Something is fishy with Pay pal and Onnron.

Do no EVER deal with this company, they are the worst I have EVER dealt with on the Internet. Ordered 3 face masks on 05/25/2020 for the total amount of $35.85 and the company refused to provide any sort of tracking. The package never arrived and contacted the company for a refund due to no package, like all Americans do not want to pay for nothing, not stupid. The company lies and sends bad answers to all the support emails, have received 6 different emails promising a refund that has never been received just like the package. Contacted Paypal and Paypal closed my claim in favor of this hokey company stating that the company had somehow miraculously provided some sort of hokey tracking showing the package had been delivered. Not sure who the package was delivered to, BUT not to me. Will NEVER use Paypal again, “SAFE” ? Hell no, NOT a safe way to pay for anything at all, they are also the worst, and will NOT back up their loyal customers. Have filed complaints with the Better Business Bureau against Paypal, waiting for a response.

I ordered an oximeter from Onnrons for $38 and paid with Paypal (thinking that I would be covered by their “supposed” consumer protection). Upon arrival, I tested the unit only to get repeated error messages with occasional readings. The few readings that I was able to get ranged wildly from 99% to 25% in totally random fashion all taken within a period of a few minutes.

Recognizing that this was totally invalid, I wrote to Onnrons to return this item for a full refund. That is when the stalling tactics began. At one point, they wanted me to take a video (!) of what was happening — a personal insult either (1) implying that I was lying or (2) that I was a complete [censored] on the usage of such a simple instrument as placing a finger into a slot!

When they stopped responding to my messages, I contacted Paypal to demand a full refund providing Paypal with a copy of all the communications between me and Onnrons.

Onnrons first response to Paypal was to offer me half of what I paid! I declined.
Their next response was for me to mail the product back to them. I was prepared to do that since the item originally was shipped from California (I still have the original package envelope). However, they insisted that I mail the product to China and they gave me an address totally in Chinese characters where the only text that I recognized was the word China. This shipment would have cost me more than what the item was worth.

I tried to get Paypal to understand that this was just another tactic from Onnrons to discourage me from returning the item. Unfortunately, the ONLY means of communicating with Paypal was through their preset computerized procedures and forms which, of course, could not process my particular problem.

In the end, I had to abandon the entire process and just to accept that I had been swindled out of $38 for an absolute piece of garbage.

I hope that this serves as a clear warning to anyone else who is thinking of dealing with Onnrons (and also with Paypal).

Pay pal also got me. They backed up Onnron with a fake tracking number.

I ordered 2 masks on May 28th, today is June 24th. My masks supposedly shipped from Flushing, NY. I live in PA. Today my masks showed up in City of Industry, CA. Are you kidding me. These masks are coming from China. Their “Shipping Partner” HJ Express must have a mail box in Flushing, NY but the freight is coming out of China to CA. At least the USPS has my package. I have some confidence they will eventually arrive.

Ordered 3 masks and it’s been almost two weeks. Nothing ever shipped out. Will be filing a claim with bank tomorrow to get my money back

Did you order from tesyhnet?

Order 2 makes on June 8th. No masks and no response from my emails. I believe they are a scam. beware

I ordered masks from Onnrons. I did get a tracking number but for wrong delivery site which did not work. It took a while (3 weeks) for me to receive my order. It was shipped through Post Office and I found that it sat in a NJ postal center for 5 days. My order was complete and was what I ordered..

Scammer’s phone +1(888)843-4188

Scammer’s website www.onnrons.com

Scammer’s email [email protected]

Country United States

Type of a scam COVID-19

Initial means of contact Email

Ordered breathable face mask , contacted via phone to cancel order which they didn’t cancel. Then received bogus tracking number from Onnrons via email shipment via Flushing, NY. Per USPS there is no record of tracking number or items, but tracking number states USPS is waiting to receive items. I have not received my paid order and can no longer reach Onnrons via phone contact the line simply hangs up or display busy signal. Please take this website off the internet because my elderly parents, those with breathing conditions, and others order these face masks in hopes of making a difficult time more bearable. Thank you

Hi,

I ordered face masks a month ago,still haven’t received it. When i ask them all they reply is i will get it, thank you for your patience blah blah. I wanted to cancel my order but unfortunately they cannot. They say my order is coming in express delivery! For a MONTH! When i go to track its coming from CHINA! I would say they are scam website. A waste of money!

1. When I ordered the pulse oximeter on April 24, 2020, Onnrons replied, “Hi, we’re getting your order ready to be shipped. We will notify you when it has been sent.” However, it FAILED TO NOTIFY ME until AFTER I contacted them more than a month later on May 26 to cancel my order.

2. The “About Us” section of Onnrons’ website states, “We provide two kind of shipping method: standard shipping (7-10 days) and expetise shipping (3-5 days), which is to make sure that you can get what need in a fast way and at a reasonable cost.” But the item was NOT shipped in 7-10 days as promised. It was in fact shipped more than a month later, AFTER I cancelled my order.

3. Onnrons Cancellation Policy states that, “If you order our item and for some reasons that you may want to cancel the order, it is OK that you can send your request to us via Email: [email protected], If the parcel has not been shipped, we will cancel your order and refund you.” I cancelled the order before it was shipped and requested a refund, which Onnrons refused by falsely stating that it had already shipped.

4. Despite my email to them on May 26 saying, “I want this order cancelled immediately and the amount charged to my credit card refunded without delay. DO NOT send the product to me at this point,” Onnrons sent it to me anyway. It arrived on May 29.

5. The pulse oximeter I received from Onnrons DID NOT WORK AT ALL after I installed two new AAA batteries per instructions. Yet, Onnrons has refused to pay the shipping cost of returning its defective product to China, and has refused a full refund.

6. Here is Onnrons’ response today (June 16, 2020):
“Hi
We’re bummed that you’re not satisfied with the items you received.
Apologize for the unhappy and the inconvenience caused.
But the returning address is in China. It is expensive to ship oversea.
How about refund 15%? And you can keep the item.”

This is totally unacceptable. Onnrons should not be allowed to do business on the web.

Placed a small order.
Never arrived, scamsite is based out of China .
Go figure..

Onnrons has now changed the name to Tesyhnet.com exactly the same scam.

I was caught up in this scam also ordered face masks never did receive them!

Ordered 1 Single Mask, May 17. Whenever I Would Inquire I Was Told Per Their Logistics It Was Getting Of The Plane in China That Was The Common Lie As Of June 3 ,It @ LAX.This All Fraud.

This company is fraudulent. Masks ordered not shipped and refund denied. The tracking number provided is fraudulent and the shipping company does not exists.

Just a scam to extort money. Do not order.

Ordered face masks from Onnrons May 16 still haven’t received them they are a SCAM COMPANY Jacqueline CASTEEL

Yeah waited 5 weeks for a defective product masks from China with no strings the operators of this business should be shot and send the bill to there family! “for the bullet”

This company is definitely a scam I lost my money . I noticed somebody said order through PayPal but PayPal is in this scam and fraud.

On April 17th 2020 I ordered three purple masks with a vent at $9.95 each plus shipping and handling
Order summary
Buy 5 Get 20% Off | For Excellent Breathability & Extra Comfort – Purple / ONE SIZE × 3

$29.94

Discount ONN3

-$2.99
Subtotal

$26.95
Shipping

$8.90
Taxes
Totalling $35.85. With shipping and handling,,,,,. Today’s date I have six emails back and forth there’s always being the exact same Auto send back giving me a USPS number that has stated since May 29th my shipment is on way from the fulfillment center to USPS in fFushing New York. We are now at June 5th? the rhetoric response I get is the same email stating that my package is on the way to USPS from the fulfillment center! I’ve asked is somebody walking it to Flushing ,New York? according to the USPS tracking number it has never arrived at their first station to get sent to me in Illinois! Once I found this site on Google I filed my 5th dispute with my bank concerning fraudulent sites and activity 👿👿😠😠👿👿.do not do not do not ever order off of a site on Facebook or off of a site sent to you to your email! I CANNOT STRESS THIS ENOUGH! IF YOU LIKE WHAT YOU SEE ON FACEBOOK OR IN YOUR EMAIL LOOK FOR IT AT AMAZON! OR LOOK UP THE MANUFACTURER AND CONTACT THEM DIRECTLY! I HAVE LEARNED MY LAST LESSON IN ORDERING ONLINE THIS YEAR WITH FIVE THINGS OVER $1,300 AND NONE OF WHICH HAS EVER ARRIVED 👿👿😠😠😱🖕🖕🖕

This place is a rip off factory. I ordered a pulse oximeter. First off it took almost 2 months before I even received it because it comes directly from China. Then it didn’t work. First it wouldn’t read. So we bought brand new batteries to try and then we got a low power reading. No matter what we did, it didn’t work. So I contacted customer service. First by email, which was a joke – then phone. The phone people are nothing more than pacifiers to make you feel like you’re being taken care of but you aren’t.
I was told to take a picture of the problem and send it to their support email. Which I did. The first offer was a 20% credit and keep the broken item. I replied no, it’s broken and I should get a full refund. Second offer was 40% credit and I can keep the broken item. No, the return policy says refund if returned within 30 days. So they will give me a full refund if I return the item and I PAY SHIPPING BACK TO CHINA. Then I suppose *if* I did that, it would take more than 30 days to receive it and they would refuse to refund me anything.
I contacted my credit card company and maybe they can get me my money back.
Funny how they make their rip off company name very similar to Omrons which is a reputable medical equipment company.
Stay away and do yourself a favor and find your medical equipment somewhere else! You will get defective crap and no way to exchange or refund.

I used them for mask purchase…they are complete scammers. doesn’t matter if you send them all the details of the purchase,,,use your PayPal to get your money back(be patient

total money 78.62
type of a scam online purchase

I order mask protectors and have not received

4029357733, CA 95131
Purchased:
Sun, May 17, 2020
Posted:
Mon, May 18, 2020

Appears on statement as: PAYPAL *HEALTHCARE 4029357733 CA 95131 USA

I ordered a forehead touch thermometer through eBay and have not got it cost $78.85total tracking through shop it has been in charge IL for 4 days cannot get PayPal or eBay to find out what is wrong. my zip code is 36350.

paid 38.41 for this company to send face masks. They got the money out of paypal but I have no masks. Do not answer their phone either.

same for me..it is a scam(use PayPal to get your money back)

Victim Location 62034

Total money lost $52

Type of a scam Online Purchase

I purchased masks from this website. I paid approximately $52. They said I should receive them in 3-4 days. I have not received the masks. This site has no address on it.

I had a transaction ID 1LW65284GX1423843 on April 26,020 21:28:01PDT
I have not received it. Either stop the order or advise. YOU CHARGED ON PAYPAL.
THIS WAS FOR 2 WIRELESS Digital Finger Pulse Oximeter-ONE SIZE/PURPLE. THE TOTAL WAS 71.72 USD

I ordered a pulse oximeter. It finally did arrive a month later and is completely useless. My husband and I tried it many times, and our oxygen level is mostly in the 80’s range. Such a scam.

Agree with a previous review. We also ordered two Pulse Oximeters from Onnrons. We actually received the items. However, one was dead on arrival and the other one gives totally unreliable readings when it works. If you were to believed readying the omimeter provides we should already be on a respirator! They do not reply to my phone calls or inquires. You can not find anything contact or return information. SAVE YOUR MONEY, DO NOT BUY FROM THIS COMPANY!

I bought this device for my grandfather, his was in hypertension. She doesn’t know to use a complicated blood pressure monitor. This one is really easy to use for my grandfather! Economical, convenient, portable and accurate! You don’t have to buy batteries extra because it will come with it. It performs well, highly recommend!

I agree with Skysail. Seems totally fake. I found it suspicious when I went to the website and there is very little information on their “company info” but when you click on privacy policy on how they collect your data, there’s 3-4 times the amount of information. We have no idea who founded this company and where it’s located. So I did more research and it brought me to this site. Glad I found it! They aren’t scamming one cent from me!
I called their toll free number, no live agent. I was in a phone cue for a couple of minutes and it hung up on me!
SAVE YOUR MONEY FOLKS! DO NOT BUY FROM THIS SCAM ARTIST!

Wow… either this individual is illiterate or this is a fake review!

I’m one of the lucky ones. This morning Onnrons is advertising “breathing” face masks. I wanted to find out where they were located because I’ve already been “screwed” once by another company on face masks (WISH.com). I found out after I had placed the order they charged me $35 and $11 for shipping from CHINA. I wanted to make sure Onnrons was legit. After reading all the above comments (Thank you very much) I found I would have gotten “screwed” yet again!

On April 24, 2020 I ordered a pulse oximeter. My mom was in the hospital with Covid-19 and returning home. I wanted to be ready for her return so I ordered this product through this company. It is now May 14. My mother has since passed and I never received this pulse ox. I would think that during this difficult time, for so many, if a company exists, like Onnrons, that scams the public it would be shut down.

The pulse oximeter that Onnrons shipped is not to be relied on. If you are lucky enough to get a reading from the meter it will be wrong. I tested mine against one in my doctors office and the results from my meter were laughable. They will not reply to my inquires. Do not buy from this company.

In this epidemic situation, I am very objective to look at onnrons.com. I received their products.That the company is real.They explained to me the reason for the logistics delay, and for now I believe it.I used to go to them almost every day and ask them where my goods were.Their customer service did answer me patiently.I am grateful to them.

Victim Location 45042

Total money lost $107

Type of a scam Healthcare/Medicaid/Medicare

Initial means of contact Not applicable

Advertised oximeter and thermal temperature checker. I think they are capitalizing on similarity in name to legitimate medical manufacturer omron. They use the name onnron.
They end up stalling with standard prose, lots of orders to process, etc.

Example:
hi
i am sorry for the delay.
Due to the large volume of orders, flights are tight.
The logistics company piled up a lot of parcels, so the transportation time will be delayed.
Tracking info updating is also relatively slow.
We have contacted logistics company to deliver your order asap.
Thank you for your understanding and patience.

I ordered an Oximeter on 4/8/20 it is now 4/30 I also received a fake tracking number. In addition they are using PayPal to appear LEGIT so they are also using PayPal to SCAM. PayPal has no record of transaction, but the bank debit for 36.98 has the transaction listed through PayPal. This operation needs to be taken down considering they are taking advantage of a devastating PANDEMIC. [censored].

there is an Omrons but Onnron is advertising masks on Facebook. Checked my paypal. took money, no mask. China writing appeared but then no seller found. Scam and reported to FB. they give virus and they are making money off of it. HORRIBLE!

Victim Location 39042

Total money lost $55

Type of a scam Online Purchase

I ordered a pulse oximeter and it said 3-5 days shipping and they gave me a phony ship tracking number

same for me! scammers!