Total money lost $100
Type of a scam Online Purchase
Ordered the Neatprojector Dec 8th, 2019 as a Christmas gift. Was guaranteed a tracking number. I received an email stating my order had been processed and it had gone to quality control and would be shipped out in a few days. Also received the email about experiencing high volume and apologizing for the shipping delay, but have yet to receive an email with a tracking number. No phone number to contact them, just an email. After you email them you get an auto reply saying someone will respond to your email within 1-2 business days…you will never hear from them. On the website it says the units are sold out but anything ordered before Dec 12th is being shipped out – now Jan 2nd and haven’t even received a tracking number. I will be contacting my credit card company to see if there is anyway to have my money refunded. I don’t normally order from companies that I have never heard of, but took a chance as it looked like a cool product. Lesson learned!