Norton Security Tech Store

Jamie – Jun 11, 2020

Victim Location 77845

Type of a scam Tech Support

ON JUNE 6, 2020 I RECEIVED A VIRUS NOTICE ON MY COMPUTER. I DECIDED I NEEDED TO ADD VIRUS SOFTWARE. I WENT ON LINE TO RESEARCH AND THERE WAS (WHAT I THOUGHT WAS A NEWS ARTICLE) AN AD THAT SAID TOP 10 BEST VIRUS SOFTWARE COMPANIES. COMPANIES WERE LISTED WITH THEIR LOGO BESIDE THEM. I CLICKED ON NORTON THINKING THAT WAS THE OFFICIAL NORTON WEBSITE. IT WAS NOT.

THE PEOPLE CONVINCED ME I NEEDED A FIREWALL AND THAT THEY WOULD DIAL-IN AND REMOVE THE VIRUS AND ADD A FIREWALL. THEY ACCESSED MY COMPUTER VIA "GO TO ASSIST" AND CHARGED ME $1,280.00 ON MY CREDIT CARD (IN TWO CHARGES OF 750.00 AND 530.00 SAYING IT WAS A LIFETIME FIREWALL. THEY ALSO INSTALLED WHAT THEY CALLED A PASSWORD VAULT TO TRY AND GAIN ACCESS TO MY PASSWORDS.

INFORMATION THEY GAVE ME AS FOLLOWS:

DAVID KING EXT. 1519 TOLL FREE 1-888-313-9343 OR 1-702-687-7255

SECURE TECHDESK NEVADA

THEY HAVE CONTINUED TO CALL ME: SOME OF THE CALLER ID #

DURANGO CO. 970-422-5977

GRANBY CO. 970-364-3457

SEDALIA CO. 720-924-2292

WATROUS SK (CANADA). 639-395-5229

I HAVE NOTIFIED AUTHORITIES, CREDIT CARD, AND NORTON.

D

THE

SECS

DAVID

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