Victim Location 29526
Total money lost $750
Type of a scam Home Improvement
A yr after purchasing my home warranty I called to report a problem with my refrigerator and electrical problem. Initially they gave me a tech who’s number was out of service for the fridge and a tech who wouldn’t call me back for the electrical problem. They told me I could obtain my own techs, pay them and they would reimburse me. After fighting them for 2 weeks, reminding them that was their job not mine, i got a tech for my fridge. I got a written estimate, 1k to replace my compressor. They denied my claim stating the compressor was part of the "sealed syestem" and that isn’t covered. My question is if the compressor is part of the sealed system why is it listed as a covered part? And where is my electrician? And why don’t they have any "available technicians"? Its been a month since I filed my claim, a month without a refrigerator. And now I have to pay 1k to have it fixed. Im very regretful for the purchase of this warranty. And to cancel it there is a cancelation fee and the refund is prorated.
Victim Location 84098
Type of a scam Phishing
I am a realtor and the caller said this is Select Home Warranty can you hear me ok. I replied, "I can, yes". I realized as soon as I said this, I was being scammed and hung up.
Victim Location 49503
Total money lost $700
Type of a scam Home Improvement
Select Home Warranty. They do not pay contractors they send to your home. The send you contractors to call that are out of business or have moved to different states. When you call they play the transfer game or they put you on hold for 20-30minutes. They refuse to tell you where the company is physically located. This company lies about the service they provide and do not cover anything they claim. It’s an absolute nightmare!