Victim Location 27295
Type of a scam Tech Support
received an alarm on my computer that my computer had been locked due to suspicious activity. Called 1-844-326-0256 as directed and talked to someone who had difficulty with the English language. He kept saying he wanted to help me He instructed me to turn off my computer several times. Why would Microsoft have anything to do with my Apple computer ??.When I told him that I would have someone to look at the computer He kept repeating back what I said. This is very alarming to me No problems with my computer after I hung up. We live in a dangerous technical world
Victim Location 53402
Type of a scam Tech Support
Yesterday and alot of other days, I have caller ID my phones rings and shows I’m calling myself. I pick up and a recording start saying this is Katerine from microsoft and that my computer has been compromized by oversea hackers that as far as I let the recording go I hang up.
Victim Location 76302
Type of a scam Tech Support
I received a telephone call identifying it as from my husband and listing our own land line number as the caller but the caller identified itself as "Microsoft" telling me our computer IPO address was compromised and they wanted to change information to make it "safe." I hung up and called BBB.
Victim Location 19063
Type of a scam Tech Support
The caller left a message on my answering machine that I would be charged automatically if I don’t renew my subscription. When I called them back, the man said I would owe $599 for a five year subscription to my Microsoft/Windows firewall. He asked me to go to my computer and he will help me fill out forms that would cancel my subscription. I told him I won’t fill out any forms and to consider my phone call to be the cancellation. He insisted that was the only way to cancel and that my credit card would automatically be charged. When I asked the company name he hung up on me. I called back and a new man answered the phone. I told him that I just bought Microsoft Windows 10 in February so it couldn’t be expiring. I asked him the name of his company and all he would tell me is that he is calling on behalf of Microsoft Windows. I asked why I would be charged anything since I just got Windows 10 in February. He then said the call was not meant for me. He apologised and hung up.
Victim Location 18015
Type of a scam Tech Support
This is worse because it is a live person that knew my name after pressing 9 but began as automated call. Live person with Indian accent.“Hello, ________, I am from Microsoft. Your computer has been hacked. They are after bank acc***nts… I can help you to remove it…
When we asked for a case number, department number or which computer name, or which location, where to start, or to read his report, the caller could not specifics but said “I have a lot of computers to fix and I do not know, it is a dell or apple. “
When I asked if I should start with my “Fujitsu or lenovo” PC which I do not have, he did not care where I start.
We did not allow any computer access but we are reporting this scam because someone woke me up from a nap and I was offended.
Victim Location 75154
Total money lost $300
Type of a scam Tech Support
Warning message you’re computer is at risk pops up on my computer. So, I called the Microsoft # guy gets on phone wants to fix my computer for 300.00 in google play cards. Very persistent. He keeps me on the phone I give him the #s in cards but he says #s are incorrect and asks me to buy more and I ended the call. He hit me for 300.00. I was stupid to fall for it. Had my computer cleaned up for 50.00 with Microsoft and the hacker had installed a program that would allow him to go back in and gather personal info. The two amounts quoted by hacker to debug my PC was 1000 and 500 which I said I couldn’t afford so he took it down to 300 since I was over 55 yrs old and stated that the $ would be refunded to me the next day because my computer was still under warranty. What a [censored]! He called himself Roy and spoke with an Indian accent. Hope this helps? It occurred end of February.
Victim Location 98233
Total money lost $1,200
Type of a scam Tech Support
They are Tech support Scamers They Scam Morethan $5000 To $10000 Each Day They Target Seniour Citizen Who"s Dont Know Anything
About The Computer They Scam morethan $500 each Customer
Victim Location 20774
Type of a scam Tech Support
A guy named Kevin called and tells me that my contract with Microsoft is expiring and if I don’t want to renew and get my money back,I have to call him back when I get on computer so that he can send some forms to fill out to get refund. I really didn’t know what this guy was talking about. I never signed a contract for $300 with Microsoft for 3 years.
Victim Location 18704
Type of a scam Tech Support
Phone call was received. The recorded message said I overpaid my Microsoft account and they needed some information to process a refund. I don’t have a Microsoft account. I hung up and blocked the number. They may have called the wrong number. I am sending this. I recently had my identity stollen by my debit card. The message didn’t say where they were calling from.
Victim Location 76309
Type of a scam Tech Support
A recorded message identifying itself as "Microsoft" claimed that there was suspicious/unauthorized activity on my computer. It advjsed me to call this number, +1 (888) 497-1141, to obtain help in ridding a Trojan horse/virus from my computer. I have not called and do not intend to. I have had this call several times over the last two weeks and am suspicious that it could be a scam.
Victim Location 76308
Type of a scam Tech Support
Kathreen called from Microsoft telling that my ip address had been tampered with. Push 2 to let them fix it. Call came from my own phone number and name.
Victim Location 76308
Type of a scam Tech Support
I received a call and it said it was Microsoft and my computer had been compromised and that I need to press "1" to speak to a technician. The call was a recording and I did not respond by pressing one. The strange part is the caller ID that the call came in from was my own number with my name and when they said this technician’s name is was mine.
Victim Location 75241
Type of a scam Tech Support
They Contact me telling a have IP Address Infected with bad virus .!!!
Victim Location 75238
Type of a scam Tech Support
Microsoft has been calling me 10 times a day claiming that I have a security breech with my firewall with my ID address. They will not stop calling me. I cannot get them on my settings to block the call. I spoke with a woman with a very thick accent that was rather hard to understand. But I did understand what she was doing and saying about my computer.
Victim Location 77002
Type of a scam Tech Support
Caller claims Microsoft License is out of date for Windows OS.
Victim Location 76306
Type of a scam Tech Support
I got a phone call the person on the other end started out by saying he wanted to return my money . I asked what company he was with he said tagnet / Microsoft. He went on to say he wanted to return my money. My question was what money? knowing I had never done business with these people .No one gives away free money. I hung up
Victim Location 75051
Type of a scam Tech Support
The Call uses a automated voice system that says your Microsoft software license will be removed since your IP has changed and they want you to talk to a representative by pressing #1 in order to fix your IP address. The scammer has called my mother in-law several times in a week now.
I am a cyber security expert and this scam has been around for years now. Do not ever believe anyone claiming to be from Microsoft, no software company would ever call you to ask to change your IP address.
Victim Location 23005
Type of a scam Tech Support
Leaves robocall voicemail that ip has been compromised and in foreign county. Says to call them back
Victim Location 19103
Type of a scam Tech Support
Telephone call to home phone saying Microsoft Windows license has expired.
Left message with phone number to call back: 855-498-3999
Recipient did not call back, as they don’t use Microsoft Windows!
Victim Location 18052
Type of a scam Tech Support
Don’t take calls from this number it is a scam. They call multiple times per day with fake numbers and Indian people who act like they don’t understand remove my number from your list.
Victim Location 18615
Type of a scam Tech Support
Called and said my version of Microsoft Windows was being shut off and to call them to get a new license key
Victim Location 22920
Total money lost $599
Type of a scam Tech Support
A window popped up on the computer saying that the firewall was compromised and they could fix it. They gave a toll free number to call and acted like they were associated with Microsoft. Upon calling, they asked for remote control over the computer which I gave. The charge was $599. They did email a receipt and contact information to reach them.
Victim Location 22968
Type of a scam Tech Support
I was online paying bills .. I received an alert saying that I needed to stop what I was doing and call this .. 1.877.979.6540.. They said I was looking up inappropriate things online and they were going to report me. I was not looking up anything bad .. I was paying bills. They said I needed to pay $499.00 to fix the problem.. I said I can’t afford that. They said well we will keep all your information then.
Victim Location 28630
Type of a scam Tech Support
Automated computerized voice stating was Microsoft and saying my IP address had been compromised from several different countries and my Microsoft Windows License key would be deactivated in 48 hours. They wanted to connect me with a technician to change my IP address and get a new license key.
Victim Location 20774
Type of a scam Tech Support
A message on my phone informed me that my Microsoft was expiring. If I did not contact Microsoft all components of my software would become inoperable. I called and the person immediately walked me through a process on my computer indicating that there were hackers trying to get into my computer and he had to shut it down. He said give him 30 to remove the hackers and fix my computer. He said it would cost $200 to restore my computer. I realized then that it was a scam. I asked him to restore my computer its original condition. He refused, saying he cannot allow me to work on the computer and on top of that
if I didn’t allow him to fix it it would stop working within 48 hours. I told him I realized he was scamming me and that I wouldn’t say him. He refused to return my computer to working condition. We disconnected. I googled the phone number and learned it indeed is I scam. I’m now left with having to take my computer in for repair in order to use it again.
Victim Location 20120
Type of a scam Tech Support
Called saying they charged five hundred dollars to my account. I needed to log onto their website to fill out a cancelation form to cancel.
Victim Location 22401
Type of a scam Tech Support
This number called my senior mom and told her that her computer was broken. It sounds like they were trying to either get information about her computer from her, or maybe even get her to install some sort of program. The name on the caller ID was John Fitts but the caller identified himself as a Microsoft employee named Max Barker (though he spoke with a heavy Indian accent).
Victim Location 20817
Type of a scam Tech Support
Receiving upwards of 10-12 calls per day, from "company posing as Microsoft software upgrade service.
Have received so many calls that both my husband and I have said that even if we were interested in we would have to refuse because the number of calls received have exceeded harassment levels.
As of yesterday, the calls have increased into late evening (e.g. 10-12PM ) and now these callers do not say anything.
Victim Location 18055
Type of a scam Credit Cards
Interruption of internet surfing to call Microsoft due to a virus. It was a loud voice and computer was locked. The criminal said there was a trogan virus, looked it up on computer, explained my mcaffee firewall was off and showed me. I allowed access unfortunately but figured it out when they wanted 499.00 for 5 yrs of protection of computer through Microsoft. Said I have no money and he even wanted 100.00. Said send paperwork to email. I checked email with different device and he didn’t. So caught him and told him to get off my computer. Has my name, email, and phone number now and possibly things on computer. I called macafee. They says I was up to date and firewall was not turned off as they cleaned browsing, cache, and sites. I was frightened because I’m not one to be scammed.
Victim Location 71119
Total money lost $150
Type of a scam Tech Support
Caller states they are Micosoft tech support and have identified some computer issues that need to be addressed. They will provide call back #’s etc. Their goal seems to be to establish a working relationship with you protecting computer & other devices from bad guys. They start with a small transaction & within one year call again to up the ante. (initial $100 followup 1K) in lieu of the same program (Checkpoint Firewall 2200) from Best Buy or Wal-Mart for 5K. Most of the callers have an South Asian accent & have adopted western names. I concluded my communication with them & indicated I would be contacting BBB, FTC & my state AG,
Victim Location 53208
Total money lost $549
Type of a scam Tech Support
Was contacted through my tablet that I had a virus on my tablet & had to pay them $490 to fix it. I gave them my bank account information and they deducted that money from account. 2 weeks later the same thing happened to my laptop, I called the number and explained that I had just done with this my tablet. They then told me to go to CVS pharmacy and purchase $400 in gift cards. CVS informed me that this is a scam. Here is an additional phone number used by the scammers, they stated the supervisor number 1-347-571-9047 Justin Cook.