Total money lost $200
Type of a scam Sweepstakes/Lottery/Prizes
I completed a customer satisfaction survey for *** *** and then was informed that I won a free gift for completing the survey and then was re-directed to a website to select one of the items that I would like to receive.
I selected the "Supreme Garcinia Cambogia" product as my "free" gift and then told me that I have to pay for shipping and handling ($5.95) to receive this. It also asked me if I wanted to receive an additional bottle of detox cleanse supreme for an extra $4.95 which I declined. One week later I received the products, including the bottle of detox which I had declined along with $15 on my credit card for Shipping charges. I called them to inform them that I did not want the other bottle of product and to cancel any further shipments. Another two weeks later I received more charges on my credit card for over $200 which I did not authorize. I called my credit card company to complain and to have the charges reversed and was told that they couldn’t do anything and were not able to block future billings. I tried calling the company to deal with them and was simply told "Sorry we can’t do anything" at this point and would not allow me to return the "so called" Free products. I informed them that I was not pleased and want nothing further to do with them and not to send any more products and to please stop charging my credit card. I’m still trying to deal with them to reverse the $200 that was charged and hoping to find resolution, but, this to me is not good business practise and others should be alerted to this scam.