Discount Universe Outlet

Barry – Sep 10, 2020

Bought one bed, paid 11.95. This probably in March or April. Never received it. Have tracking number.

Brandi – Aug 30, 2020

I order 3 beds and they took out$24.99 from my checking account. No date on my receipt, but an order # is 10762. Have not gotten my beds, have not been able to contact them. They stole my money and I just got lucky finding this site.
Was going to leave my email, but don’t know if I can trust this site. ok, not doing this, now you want my email and password. NOPE

Courtney – Jun 30, 2020

Same as everyone else. Ordered only 1, thank goodness, it never came. Been waiting since Feb. 2020. No tracking number, no shipping notice, just no pet bed. Shameful that people are such thieves and you can’t trust buying online when so many stores are closed due to the virus.

Jasmine – Jun 29, 2020

I bought two pet beds they’ve never arrived, never contacted me, no tracking number, no refund, no returns. How do I get my money back or these pet beds delivered please ?

Savannah – Jun 26, 2020

I paid $11.95 s/h for a dog bed on 3/25 and still have not gotten it this place is a scam buyer beware take it from me I already have gotten robbed along with the others I usually check bbb first don’t know why I didn’t this time. I didn’t stay right on top of this due to covid19 everything taking forever to get here so disappointed .

Janelle – Jun 15, 2020

Order a bed 3/25/20 and still have not received it. Money was taken out of my account at the time the order was placed. I will report your company to the Better Business Bureau if I do not get a reply in 2 business days.

Dana – Jun 11, 2020

ordered two dog beds on May 11 took the money out of my account 17.95 but still no beds, no updates, no nothing. It would be nice to have some kind of contact with company. I feel like I have been taken and will never see the beds.

Rosa – Jun 06, 2020

I too ordered a stress relief dog bed xxL. I paid $11.95 for shipping and handling. It did get taken from my account! Bed was free, just pay shipping. That was in February. I gave it some extra time due to covid. I’ve left numerous messages and tried calling. No one answers the phone. My account # is 2669. Can anyone help me? PLEASE! D McG.

Levi – Jun 05, 2020

I ordered 2 -dog beds on March 24, 2020. The beds were advertised free with payment of the shipping and handling. I am very disgusted with these online business ripping people off. I cannot afford this nonsense. I hope someone is reviewing these complaints and taking care of these people that got ripped off. Please follow-up on these complaints (mine included)That’s the right thing to do!
Reimburse people for their time and trouble and the expense!
I’ll be waiting to hear from someone soon.

Karen Praklet
[email protected]
Order #10540
s/h $17.99

Kara – Jun 03, 2020

Bought a bed for my dog for 11.95 on April 13 ,of this year and never got it! It was charged the next day. I’m outraged that this people can take advantage of people who are struggling in this hard times!

Evan – Jun 02, 2020

I order three dog bed ,order number 8664, I have they email

Theresa – May 28, 2020

I purchased 3 of those donut beds on January 19,2020. Still haven’t received anything. No email , nothing. I emailed several times with no response. Wish I had a number to call but… That’s probably how they are ripping everyone off! The BBB says to dispute your payment on your card which is exactly what I will be doing tomorrow. SMH Their page should definitely be taken down. So they cannot scam anymore people.

Andrea – May 27, 2020

Purchased 2 of the pet beds on 1/26/20 order #5066, still have not received. I have sent them emails regarding my order but have not gotten a response.

Curtis – May 20, 2020

Ordered the donut cuddler dog bed, paid $11.95 on March 10, 2020 supposed to be free with shipping paid. Did not receive, waited longer because of COVID-19. This was an online purchase. Very disappointed. No phone number to call. Saved the online purchase for a receipt but cannot open it.

Ross – May 20, 2020

I paid my 11.95 for shipping but have not received the bed~ Ordered on 3/6/2020

Maggie – May 20, 2020

I still haven’t received my Relief Dog Bed for Free~ My order number is 9461 ~ This was ordered on 3/6/2020~ Get with the program and send my order~ Don’t want to think this was a ripe off~ I paid 11.95 for shipping which is way to much but the bed was suppose to be free, I did it~
Thank you
Diana Thompson

Gerald – May 14, 2020

I ordered a dog bed from you on march 12 and haven’t received it as of yet…nor have I received a confirmation email yet your charge is on my credit card bill…reference number is JH9X6A4N…please send my bed or im going to report you to the BBB as I see many people have already done…don’t advertise what you cant deliver!

Johnny – May 13, 2020

I have the same problem. what is everyone doing? I can’t find any phone number to even call them.I would really like some help here. We can’t afford to give away money like this. Does anyone have any information on what we can do to stop this from happening to other people. We are on a fixed income and we thought this item would be good for our dog with hip dysplasia. Any help in appreciated.

Lawrence – May 11, 2020

purchased 21Stress Relief Dog Beds on April 10, 2020. U took the money from my account on the 11 of May Have tried to contact the vendor and no response. This is really a bad time for someone to do this. The choice to order things online was a better alternative than shopping but apparently these folks have no morals. Shame on them!

Emily – May 11, 2020

ment to say 1 Stress Relief Dog Bed

Erin – May 07, 2020

Fell into this despicable scam. How do we get these people! Why can’t facebook step up. I see that this has been ongoing for quite some time! Had paid for a dog bed and they never respond. Need to notify better business bureau. They even have a web site!

Danielle –

Wish i would have seen this before I ordered the bed but hopefully others will. Like the other I ordered this bed for my dog, paid for it & never received or heard from them again.It really makes one very untrusting I hope these people have the same thing happen to them but 100 time over. Not a very nice thing to say but this is what these scams do to people.

Scott –

I ordered a pet bed & I just had to pay shipping on March 25th for $11.95. I have never received the pet bed. I have also filed a dispute with my bank! I printed the invoice from the transaction and have it on hand . I need to know what to do to get my money back. Thank you Sallie Miller, order # 10647
8545 Dyott Ct , Easton Md. 21601 phone # 410-829-4590

Trisha –

Scammer’s phone 7863092623

Scammer’s website discount-universe-outlet.mybigcommerce.com/stress-relief-dog-bed

Scammer’s email [email protected]

Country Unknown or Invalid Region

Type of a scam Online Purchase

Initial means of contact Website

ordered a dog bed. march 15th 2020..never received and called and e-mailed ..left message.. no results. order #10209…….tracking #031606214626000000 0316 tried it.. can’t find this tracking # pain for shipping and handling $11.95.

Kara –

I also ordered a dog bed on march 15th 2020.. Order #10209..Very displeased that I never received the bed…I called and e-mailed.. Left a message ..Have heard nothing back.. This is very wrong to do this to people that really can’t afford this, but want to make their pet comfortable…God will get you and you will be sorry for what you have done.. God will make you pay in the worst way imaginable.

Kristopher –

I ordered a dog bed for my senior dog February 28th Order 8974 Im so disappointed that my elderly dog didn’t get the bed I never thought I would get taken Im on SS with a sick dog and wanted to make her comfortable This makes me so upset Why do these things have to happen I have had identity theft and now this Im such an honest person I help others and then I get taken

Marcus –

I purchased 2 Stress Relief Dog Beds on April 3, 2020. Have tried to contact the vendor and no response. This is really a bad time for someone to do this. The choice to order things online was a better alternative than shopping but apparently these folks have no morals. Shame on them!

Cory –

Bought 2 Stress Relief Dog Beds on April 3, 2020. Have not received them and any contact information is useless. They took my money and now I can’t contact them. This is a really poor time to be taking advantage of people. We are being forced to buy on-line so places like this are using it to their advantage. Shame on them!

Victor –

I have ordered a stress relief dog bed not once but twice and never received. I used my credit card and I am afraid they have my information and can use in the future.

Cory –

Ordered a free stress relief bed on March 31. Order #11290 paid shipping and handlings with my credit card $11.95 have not received. Worried that my CC number is out there.

Steven –

I ordered 1 cat bet and never got . I have message 4 difference but nothing. So this just a scam.I would like my money [email protected]

Tommy –

I bought 2 cozy pet beds for my dogs and paid $17.95 for shipping and postage in Feburary and still have not received them. I’m very mad about this type of scam. I thought it was a legit sight. I have tried texting their sight to no avail and have also tried calling and left a message. I really wanted those beds. Is there anything else that I can do?

Priscilla –

Victim Location 37091

Total money lost $99

Type of a scam Online Purchase

On Facebook page add for robots like transformers, ordered them got a confirmation email but, have not heard a word since! Took the money out of my account!!!

Scroll to Top