Victim Location 23836
Type of a scam Other
They called me about the end of June in regards to missed payments and threatening to shut off service within 30 minutes unless I pay them right then and there. They called around 10:30 in the morning. Something did not sound right so I was able to call Dominion right away and in Dominion’s automated system states they do not shut off service for non-payment plus a payment was made to weeks prior so I knew it had to be a scam. The caller ID said**
Victim Location 23601
Type of a scam Utility
Received message that the electricity was going to be disconnected on Monday March 16, 2020. I returned the call on March 18, 2020 and was told by "David" that the meter on the house was "out of date" and needed to be replaced and if I didn’t go get a Walmart Money MasterCard for $300 within the next hour that the electricity would be disconnected. I asked about disconnections being suspended because of the COVID-19 Pandemic and was told that because the people who would install the new meter were contractors the disconnection notice couldn’t be delayed. He told me that I should go to Walmart, purchase the card then call him back at 1-866-495-0175 ext. 2002 and give him (David) the numbers from the card and he would then dispatch the "men" to come install the new meter. I then told him that I would go to Walmart and purchase the card then call him back. I never got the Walmart Money MasterCard nor did I call him back.
Victim Location 20176
Type of a scam Utility
Caller ( on a Saturday which I know the power company is closed) indicated that he was with Dominion Power and that crews had been dispatched today to cut off my power as I was “months“ past due on my account. I looked at the number and they had spoofed Dominions phone number however it was a bad connection from the caller (cell phone) and I hung up. The caller called back and again stated that we “must have gotten disconnected” Knowing my bill was current and this was suspect. Unbeknownst to him while he was on the phone, I logged into my account online and double checked the fact my bill was current.
I then told him I would call the main number and make arrangements and then hung up the phone. I then called the main number at Dominion (Saturday) and they were in fact closed. Again, a clever attempt to scam but worth you doing the due diligence!!!
Victim Location 22193
Type of a scam Utility
We have received this call several times stating that our power will be cut off in 30 minutes if we do not press 1 and pay the bill.
Victim Location 22310
Type of a scam Utility
Received phone call from # 1-800-456-9955. The individual spoke in spanish (Dominican Republic, heavy accent) and asked for me or my wife by name. He wanted to inform us that Dominion Power had not received our payments for the last three months and that we needed to call 855-828-4226 in the next twenty minutes to avoid being disconnected. This has been reported to Dominion Power Scammer reports office.
Victim Location 20170
Type of a scam Utility
They told me my electric bill was overdue and they were sending someone to shut it off if I didn’t pay it by buying a certain kind of debit card.
Victim Location 20171
Type of a scam Utility
Received a call from an unknown number at our business in Herndon, VA. Guy said his name was Jack Griffin with Dominion Power and that our service is being disconnected within 30 minutes because of non-payment. I knew right away that it was a scam and hung up.
Victim Location 22304
Total money lost $1,500
Type of a scam Utility
An individual called saying that he was a technician from Dominion Power and our power was going to be cut off in 45 minutes and to call customer service (provided a phone number (800) 957-3165) to call which I did and spoke to a member of their financial team was then passed along to the Floor Manager – Keith Urwin and that his direct extension was 800 957-3165 x101 who took credit card information to process which "did not go through" and we would have to process a priority payment to avoid service disruption. We went to a local CVS to purchase MoneyPak and provided payment over the phone with a MoneyPak. We caught the scam half way through and lost $1500 of a possible $2800!
Victim Location 22031
Type of a scam Utility
Someone name David claimed to being calling from Dominon Power stating that our power is going to be disconnected in 30 minutes. We were instructed to call Greg Johnson at 1-866-229-1601 ext. 1702.
Upon calling the number, it sounded very similar to Dominion Power. I was even provided a badge number and told the call was being recorded for quality purposes.
The individual stated that past month’s payments had not been made.
I hung up and did not provide any information.
Victim Location 20151
Type of a scam Utility
This person called saying our business was in arrears and said that if a payment was not made within the hour, our power would be shut off. This person claimed that they had tried to reach out to our head office to resolve this, but they hadn’t gotten any response. Biggest red flags were: 1: They said Dominion Power instead of Dominion Energy (this changed recently) , 2: Power companies are closed on the weekends, and 3: What collections group calls on the weekend? None… Needless to say the scammer did not get what they were looking for (the guy couldn’t even pronounce the name of the city right).
Victim Location 20151
Type of a scam Utility
"David Sanchez" a technician from "Dominion power" called to let us know we need to pay our past due bill or our power will be disconnected in 1 hour. Our power bill is completely paid to date. Said we have to call another number to arrange payment 855-519-1145. This is the second call in 3 days.
Victim Location 20110
Total money lost $1,700
Type of a scam Utility
We received a call to our business from someone saying they were with Dominion Power. They informed us that our power would be cut off today if we did not pay. We called the number provided (which said Dominion Power each time we called) and tried to offer to pay by credit card and cash at a local office and were told that credit cards would not process today and we could not pay by cash. They told us we needed to purchase a type of money card from Food Lion. Unfortunately, we did that and gave them the card numbers. They then called us back and told us it was the general manager and that the person who gave us the amount had been fired because it was not the correct amount and that we owed more money. At this point we looked up the number and discovered that it was a scam. Unfortunately by this time they had already taken the money. We just want to report this scam so that others are aware.
Victim Location 22026
Total money lost $500
Type of a scam Utility
Scammer called place of business-and pretended to be dominion electric power and threaten to turn off Power. The owner called and I try to Assist her by calling the number that was given . Call the number the call was dropped several times long story short I went to Walgreens to buy prepaid card and gave them the code. I call the number afterwards and was Given additional information that was Requesting more money . At this time I decided to To Verify Dominion Power’s phone Number and after listening to voice prompt I realized that I had been cheated . The scammers voicemail system had recorded dominion powers 1st 2 prompts for their service . So the entry to their service sounded or had been recorded from dominion power
Victim Location 22314
Type of a scam Utility
They called said they were Dominion Power and our power would be shut off in 30 minutes. Asked my account number and the last four digits of the phone number associated with the business. Then "verified" the business address. Told me I had to pay in person/cash or via Money Pak. Walked me through the whole process of going to CVS, told me he would have the driver coming to shut power off put our address at the bottom of the pile as a courtesy, etc. SCAM
Victim Location 22301
Type of a scam Utility
Beware! Dominion power scam. We were phoned about delinquent acct. threatened to shut off power. But since we have auto payment we know there was no problem. They switched and said "oh no, sorry, my mistake. It’s not a problem with your payment, but we need a deposit because your meter was tampered with. The tech has already fixed the seal so you won’t see the damage now."
Victim Location 22307
Type of a scam Utility
Called and said electric was being cutoff in 1/2 an hour unless we paid immediately over the phone.
Victim Location 22044
Type of a scam Utility
Someone named Jason called and told us Dominion Power will cut our electric.
And wanted us to go rite aid and purchase Moneypak giftcards.:))
Victim Location 23059
Type of a scam Utility
The caller advised us that someone would be coming to the church to disconnect our power between 1 and 5 pm due to the fact that we have not paid our bill. They gave an 800 number and reference number to return the call. Another church employee returned the call and detected something didn’t feel right about the contact. When we called Dominion Virginia Power directly, the voice mail system warned of calls like this and advised us to report it here.
Victim Location 27929
Type of a scam Utility
Threatening to cut off power if account not paid by 5 PM today. Claimed the balance due was in excess of $1400.00 but an account specialist could make arrangements to take a payment. Asked "with all due respect how do we know this is not a scam". Our accounts are paid by automatic draft, so I suspect this is a scam
Victim Location 23223
Type of a scam Utility
Our church pastor was called and told that our services were going to be disconnected for non payment. They said that they were not suggesting that we didn’t pay our bill, but they did not know why our payment had not posted to our account. We were asked to make a new payment to prevent disconnection and our payment would be refunded to us if it turned out to be Dominion’s error. They did not have our account number and each time I called back, I spoke with the same person with a different name. Also, when you call the number it sounded like a Dominion recording. I told them that Dominion would not ask for a demand cash payment and I believe that they were scammers. They disconnected the call.
Victim Location 23229
Type of a scam Utility
caller said that they were Dominion Power and started the bit about our power being disconnected at which point i cut them off to let them no it was a scam, they hung up. I called the number back and they answered as a pharmacy but when i began to speak they hung up. The name on the caller ID was Turnrose, B.
Victim Location 20110
Type of a scam Utility
They call claiming that the power is going to be shut off at your business address because you are behind on electricity payments. They demand immediate payment otherwise the power will be shut off that same day.
Victim Location 23508
Type of a scam Utility
Dominion Power called from number 1-866-243-7593 and said our business was going to lose power today if we did not pay $980. We asked for invoice #’s, they said they could not provide them. When we demended them we were hung up on. After we looked at our RTO account and verified nothing was past due we called the number back. The same person answered and we asked how much money he made today, he said only $11,000. We asked if he was a scammer, he said no. We asked for his employee name and employee ID number. He said his name was William Sean Michael and then placed us on hold and hung up on us.
Victim Location 22201
Type of a scam Utility
a person by the name of David called and told me that our account has been past due for two months and that we will be delinquent in 1 hr. Told me to call 1-800-603-0957 their bill pay customer service and gave me a case number CN-0567-L. I knew this was scam as soon as I hear that because our Dominion payment is on auto pay, which mean payment due is automatically withdrawn from my bank account, so that does not make sense at all.
My caller ID shows Turnrose B 703-635-2805
Victim Location 23456
Type of a scam Utility
A man from "Dominion Power" called and said that a guy was coming to "shut off the power" and that we needed to pay them in order to keep the lights on. I got my owner. He spoke with them and they said they need him to go to Rite Aid and grab a gift card and scratch off the back so that he can pay the bill of $900.00. I told my boss immediately that this was a scammer. We hung up
Victim Location 23113
Type of a scam Utility
I have received 2 phone calls today from 8555015519. They were claiming that I have not paid my bill for the month and were about to turn my power off at my store in 30 minutes. My store is located at *** *** *** *** ** ***. I looked up the offices for Dominion power and the one I was given wasn’t listed on the list of offices for dominion power. They were claiming that they were Dominion Power. I have bank statements proving that I have paid the bills.
Victim Location 23503
Type of a scam Utility
Had a phone call from a service tech that was on his way to disconnect my services at my business. I called the number he gave me and reached a supervisor almost immediately (odd for dominion) and was informed that a recent payment had been blocked and I could not pay via phone or online and had to purchase a prepaid card and to get signed up for express payments. All of which usually takes 72 hours but he ensured that I could pay anyway and he would delay the disconnection. He had our business info, the phone has Dominions exact automated message and everything. The whole thing sounded ridiculously thought out and legit. We didn’t pay and our power stayed on. They are getting smarter and better. Even called on a Saturday that way we would have no choice but to rush to a bank. (could only be done via cash). His name was Patrick and he even stated that a glitch occured in their system and it affected 2 % of Dominions business accounts and we all were required to pay even though it wasn’t our fault. Be wary!!
Victim Location 23220
Type of a scam Utility
Call w/ Dominion Power disconnect notice due to non-payment of $960. States person is on their way to shut off my power. Asks questions about my account and then tells me to call in to make payment. When I call, person says it’s too late to pay by CC, need to come into office and pay with cash. Location of office is too far away. Give me instructions to get a MoneyPak and call back with the PIN.
Victim Location 24401
Type of a scam Utility
Received phone call from number above claiming to be Dominion Power calling to prevent disconnection of our power within thirty minutes because of overdue bills. We luckily realized that we have no overdue balances, and did not provide any payment info.
Victim Location 22901
Type of a scam Debt Collections
I received a call from 844-277-9449 stating they were from Dominion and about to turn our power off due to non payment since November. I logged in to my account, saw that the bills had been paid and asked to speak to her supervisor. She wasn’t able to transfer me, but gave me a number to reach Michael Williams at 844-244-9660, ext. 1521. The scary part: she had the exact amounts of my past 2 months. How did they even get that info? I’m reporting it to Dominion also. These people need to be stopped. BTW, this is a business they called, not personal account.
Victim Location 23936
Type of a scam Utility
we have received phone calls from someone claiming to be from Dominion Power for the last 2 months trying to get us to pay them large amounts of money immediately or our power would be cut off within 45 minutes…the first time I was actually on the phone with the real dominion Power and he tracked everything that we talked about, this time the man identified himself as Demetrius and said we needed to pay him 1600.00 in 45 minutes or our power would be cut, we told him to go ahead and cut it off and he was like "really?" I said yes…he said he would be there within the hour and I told him great we would have the cops waiting for him and he hung up on me…