John –
Victim Location 03768
Type of a scam Tech Support
This company acts as support for various technologies (netflix, kindle, chromecast etc) they are not part of any of these companies and use fake diagnostics to inform you of a network issue. At this time they act as if they are providing you with a support chat line then they take over your computer and look at your network details. It was at this time that I stopped the call and called Google to ask if they were connected and they are not.