Valve Corporation Employment Scam

Gabriel – Feb 02, 2021

Trying to find a job is the worse right now. There are so many scams. It’s time to start putting people in jail.

You will see in the following email I was sent; improper spelling, misuse of punctuation, poor grammer, capital letters used incorrectly and not to mention there was a huge super sized logo (tacky and unprofessional considering the logo is already red).

Below is what I received by email:

VALVE CORPORATION JOB OPENING/INTERVIEW CUSTOMER SERVICE AND ADMINISTRATIVE ASSISTANT ! Inbox

Adam Klaff (email isn’t even from the same person that signed off at the end)

Good morning (My name was here),

Welcome to Valve Software Corporation. We have received your resume for the application to our Ad posted regarding a Customer service, Data entry, Administrative Assistant, and Payroll position currently available. If you are receiving this email, your resume has been reviewed and shortlisted to take the job after careful consideration. Below is a detailed description of the job position. Go through the description carefully and respond as required.

You will be under general supervision from the Company’s HR and Office Manager. This is temporarily a telecommute and work from home position pending the set up of a local office close to you. You will receive a weekly salary and also a compensation and bonus package depending on the type of task you perform. Below is a detailed yet summarized description of your duties as well as the information required from you before being approved by the management. And we would like to know if you are competent enough to carry out the mentioned activities below. If you are capable of doing these tasks, do not hesitate to let us know.

CUSTOMER CARE SERVICE DUTIES:
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents

Can you handle these effectively if you’ve been trained towards it?

Features:
– entering personal details of customers/clients
– entering information for classified company transactions
– transferring paper-based market research results
– processing sales invoices

ADMINISTRATIVE ASSISTANT:
Your duties include: Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Providing real-time scheduling support by booking appointments and preventing conflicts.
Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
Screening phone calls and routing callers to the appropriate party.
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Greet and assist visitors.
Maintain polite and professional communication via phone, e-mail, and mail.
Anticipate the needs of others to ensure their seamless and positive experience.

Can you handle these effectively if you’ve been trained towards it?

Data Entry Clerk Job Responsibilities:

Maintains database by entering new and updated customer and account information.
Prepares source data for computer entry by compiling and sorting information.
Establishes entry priorities.
Processes customer and account source documents by reviewing data for deficiencies.
Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
Combines data from both systems when account information is incomplete.
Purges files to eliminate duplication of data.

Can you handle these effectively if you’ve been trained towards it?

OTHER IMPORTANT INFORMATION

Full-time jobs are normally 35 to 40 hours a week. Part-time work and temporary jobs are often available.

You would be based at a computer workstation, We will provide you with a functional and fully equipped Home Office.

Starting salary: $30 / hour

Summarized Description:

Job Title: customer care service/Data entry/office clerk.
Job Type: Part-Time / Full-Time
Salary: $30- 32/ HR
Bonus: $200 (sign on bonus), Overtime

BENEFITS: Valve Software Corporation benefits for eligible workers include: Health, Dental, Life, and AD&D Insurance, Employee Wellness, and 401k plans. Paid Time Off and Holidays with Generous Company Discounts. That counts after working 90 days with the Company.

Job Location: Work-From-Home / Home Office

Please email back immediately stating interest and a follow up will be made promptly.

Thanks & Best Regards,
Andrew Kim
Hiring department

Randall –

Victim Location 76132

Type of a scam Employment

I was in indeed.com looking for a job and come across this data Clerk page and I applied and about a day later I got a message from a lady named Nancy saying i need to download hangout to contact the manager named Kimberly Rice & so i did and that was how we communicated. Hangout is just another form of text messages. Then she asked me some interview questions the random like why do you want this job do you have experience Etc. Then I was told to wait while she sent the interview questions to HR. Then about an hour later I got a message stating I got the job based on experience but yet they didn’t ask for no documentation this wasn’t face to face she told me it was a home-based job. Then she stated that I was going to receive a check so I can purchase my mini office to set up so then I started asking questions saying is this a scam is this real and she stated that it was a legitimate job but I was sitting in the back of my head that no job would send you a check for them to receive it back as money it made no sense. So I started digging into scams the phone number I personally called valve software corporation which is located in Washington and they stated that they didn’t have any other companies outside of Washington. The number that was popping up was a Florida number and then I got a FedEx and it was actually from Virginia so they bounce around everywhere. Anyways I started looking for scams and actually found that other people have gone through the same thing but with under different names. So I messaged that number back stating it was a scam and that I would be reporting them but I did not give any of them my personal banking information or nothing like that. Then I received the check in the mail and it’s so fake they ask you to cash it in and to return the money to them and then couple days later your bank will call you stating that it was a fake check but I did not do that because no company would actually ask you to do that.

Angelica –

Victim Location 23225

Type of a scam Employment

They have messaged me multiply times this month, the first business they used was ADP. I forgot the second one they used, the third was Valve software. They asked me to download a google hangouts. They said I could work from home making $28 an hour. I knew it was a scam when the person said that tomorrow we will discuss my jobs and duties and about the equipment being delivered to my home. When "tomorrow " came around, the person asked for my name address and email and once it was received they said " well that’s all for today" I reminded them that they planned to discuss my duties and they blocked me. Also because the person planned to meet with me on google hangouts by 9am and was late logging in.

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