Ultra Fast Keto

Frederick –

Victim Location 78580

Total money lost $198.70

Type of a scam Online Purchase

$198.70 in charges on 10/20/2019. Product was immediately sent back for return on 10/31/2019. REFUND HAS NOT BEEN ISSUED.

On 10/20/19 I thought I was purchasing one bottle of Ultra Fast Keto for 49.99. My bank statement immediately reflected 198.70. I immediately contacted the company and they stated i didn’t read the fine print and if I was unhappy I could wait for the shipment to come in and then I could call them back for an RMA# then immediately ship back. I received the bottles on 10/30/19 called in on 10/31/19 received my RMA# and immediately shipped back. My tracking # states the company received the package on 11/04/19. The company policy is refund within 3-5 business days. I have called, I have emailed over and over and every single time a representative is unsure of why I have not received my refund. I final straw is the email I received today 11/24/19. A customer service representative states her records show I RECEIVED MY REFUND FOR $93.73 ON AUGUST 30, 2019 AND SHE PROVIDED A CONFIRMATION NUMBER. (my purchase was made in October 2019) This is unreal, this is a scam and I cannot believe Shark Tank Lori Greiner represents this fraudulent company. Today, an email has been sent by the company that my account cannot be found.

Kristopher –

Victim Location 92649

Total money lost $198

Type of a scam Online Purchase

This product looked legit, especially with the Shark Tank excitement. I thought I would try the one bottle. The website kept glitching…I thought it was fine because once I put my info in I could safely select the small 1 bottle promotion. But to my dismay once you put your info into the website, it thanks you for your order and ends your transaction without showing you a total to agree to. I instantly checked my bank account and instead of $69 dollars I was charged $198. SO then I instantly call in and the moment I heard the elevator music go on without mention the name of the company I knew this was a scam. Long story short the rep I spoke to dismisses my request to change this to one bottle instead of the big package. He tells me he will refund me 25%, but can not offer me anything else. Keep in mind this is all within 15 mins. I then ask to speak to a manager before calling my bank. I get transferred to a call center in Philippines and like the first rep, they completely disregard what I say but offer to throw in two extra bottles. UNBELIEVEABLE. I cannot believe Shark Tank is allowing there name to be involved. Please be ware

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