Victim Location 07083
Type of a scam Online Purchase
I’m not totally sure this is a scam other than I have contacted Trend House 1995 on several occasions regarding the order below and received one response here below. I also tried to visit the store website & get an error message.. I have not received my order which was pIaced on 10/26/18. I was told my order would be shipped in 21 – 30 days. I intend to contact my credit card company tomorrow also.
This is the response I received to my first inquiry:
hello, dear customer
sorry for the inconvenience
your order is not shipped yet
now the amount of order we get is huge and there is limit of shipping amount
so we need to ship the previous order first
the shipment of your order may be delayed
it will be shipped to you in 21 to 30 days
sorry for that again and look forward to your understanding.
if you have any question, please contact with us
if you wanna cancel your order and get a full refund, please reply this email and confirm it
From: *** *** Date: 2018-11-06 05:03
To: Trend House 1995
Subject: Re: Order #*** confirmed
What is the order delivery status of this order?
This was the confirmation to the order that I placed:
From: Trend House 1995
To: *** Sent: Friday, October 26, 2018 7:30 PM
Subject: Order #*** confirmed
Trend House 1995
Order #5934
Thank you for your purchase!
Hi ***, Thank you for visiting our website and your interest in our products. We strive to offer you the best value and service possible.
View your order or Visit our store
Order summary:
Artisan® Series 5 Quart Tilt-Head Stand Mixer × 1
Contour Silver $47.91
Subtotal $47.91
Shipping $ 0.00
Total $47.91 USD
Customer information – I have not included this info as per your suggestion, available, if needed.
Shipping method – I was told delivery would be 21 – 30 days
30
Payment method – Credit/debit card — $47.91
If you have any questions, reply to this email or contact us at [email protected] – I sent several messages to this email with only the above response received.
If additional information is needed or suggestions you may have, please contact me via email – ***.