Victim Location 93013
Total money lost $469.50
Type of a scam Other
Bought tickets through ticket-center.com for Jurassic Live Tour in January before Covid happened. According to their original cancellation policy, all cancellations result in a full refund. No email or any communication was sent to me once we learned events around the world were canceled. I had to email customer support to find out what exactly was to happen with the event and refunds. The initial response email stated that they were, "working on getting full refunds for all". Then, a following email about a few days after, explaining they have changed their policy and are, "in the business of connecting buyers with sellers," and the sellers are no longer giving out refunds, BUT instead, "here’s store credit and a coupon with an expiration date to ticket-center.com".