Victim Location 67213
Type of a scam Phishing
Consumer bought a new TV @ Walmart. When they plugged it in and started to setup the Roku. Phone number came up on the screen to call 866-211-4447 ext. 403 Mike Hunt. When the consumer called they were told it would be $150.00 to get Roku set up and working. Consumer didn’t give any money. The consumer called Roku @ 816-272-8106 and was told that 866-211-4447 was not associated with them.
Victim Location 14224
Total money lost $500
Type of a scam Other
Victim contacted fraudulent Roku Customer Service telephone number. Victim purchased four gift cards and provided Unknown Subjects with validation numbers.
Victim Location 98411
Type of a scam Phishing
Setting up Roku device and entered website roku.com/link to enter code from my cell phone. The web link came up with Roku link – enter code for setup. I went to the website without seeing the web address which was not the official Roku site. I entered the code and it came back with something like – Opps – couldn’t accept code – network error and a phone number to call. I called the number and a person with accent from India said there was an IP conflict on their servers and he could enter the code manually. He just needed the code from me and my consent to enter it. He started asking me some casual questions and I became a bit suspicious. He said there was a charge of $99.99 for initial setup of the Roku and I could pay by credit card. I then knew it was a scam and hung up. He called me back but I did not answer.