billing a deceased womans account for 4 months!
My mother passed away last September 6th, Prescription lifeline has been drawing $88.00 a month from her account. Finally after not being able to figure out who was making these withdrawals I put a stop payment on them. They promptly sent out a letter, now I knew who was doing it. I explained that she had passed and asked them to return the $352.00 and they replied it against their policy, they should be ashamed of themselves! Just wrong in so many ways.
Victim Location 52211
Type of a scam Healthcare/Medicaid/Medicare
I thought i had called a pharmaceutical company to get my husbands diabetic meds cheaper.
I talked with 2 people and was told i could get both for very litte money. After i gave them personal information i find out the meds were free but i was paying for their service. I then talked to a patient advocate who assured me they worked with the pharmaceutical company. After 2 hrs on the phone the cost changed due to one of the meds they couldnt get. Ok so when we finished i asked one more time about the meds 3 mo supply for very little cost. Then i find out i pay monthly ach out of my cking
After we finished i had a gut feeling i had been had. Within an hr i sent an email cancellation. It cost me bank fees to stop. Then i get a call from the advacate care rep stating she understood i was cancelling. I said you are a scam. She asked me where i saw that. I said bbb. She tried to make it out to be all lies and they work directly with the pharmaceutical company. Little did she know i had already gotten the number and sent an email to the pharmaceutical legal dept. they called me and confirmed they do not work with Prescription Lifeline and was sending my information to their legal dept. they are hiding under merck co. Beware they have changed there name so its on bbb as Select Benefits but have two other names they use the Prescription Lifeline and something 360.