Victim Location 31904
Type of a scam Tech Support
Called consumer. Asked for password to login to computer to update Microsoft malware to the computer. Consumer did let them have access but then realized it was a scam. They called their internet provider and immediately changed passwords.
Victim Location 77625
Type of a scam Tech Support
They took over my computer looking for credit card information. When they couldn’t find any they tried to get $250 out of me.
Victim Location 28645
Type of a scam Tech Support
I was called at app. 8-8:30 APRIL 29,2019 with a recorded message informing me that Microsoft security was sending a security warning. They called back in person about 9-9:30 with a lady saying that they needed to change my IP address. She asked me to press 1 on my phone to speak to a tech. At that point I hung up the phone. Between the two calls I had the time to check my PC and other devices and they were OK. I think the one thing that made me suspect something was that my caller Id displayed my number instead of the party calling. Contacted Microsoft, and they said that they do not call on the phone to report internet warnings. I am glad I caught it this time, but I wonder how many others don t realize it s a scam to get your information. Hope this helps others!
Victim Location 46373
Type of a scam Tech Support
a robo caller says "your microsoft windows key is about to expire and your PC will shut down unless you call them and buy a renewal…"
when you call them (all indian guys) they tell you to open your run box, type in mssupport1.com Then they want you to give them access to your pc. the phone call ended when i asked why they needed me to tell them what version of windows i run when they are the ones saying its "my computer" thats giving them some message.
Victim Location 93722
Type of a scam Tech Support
Auto call claiming my Microsoft Windows License had expired and that windows would no longer work on my computer unless I called them back. Funny thing is I don’t use windows… I’ve been using Linux operating systems for the better part of 15 years. I called the number just to see what they had to say, and they proceeded to claim that they had proof that my windows had expired and for only $499 they could give me a new license that would be good for 5 years, and they also offered to clean up the virus infection they detected.
Victim Location 60656
Type of a scam Other
The caller said he was tech support and said my computer was sending signals to Microsoft and that I should turn on my computer
He said my computer downloaded spyware or malware and was in danger and could stop working
Type of a scam Tech Support
This number has called my cell phone, 9 times today. I have blocked their phone, but they leave voicemails. It is ridilicious that they still get through when I blocked the number
Type of a scam Tech Support
I received a call from number stated above and was immediately told that i had a refund of $299.99 all i had to do was go to my computer. I began questioning services and refund as I don’t utilize any Microsoft services and immediately call was disconnected ?!!? I tried calling back and another person answered and began again aggressively tried getting me to go to my computer when i asked for company & employee name again call was disconnected ?!!? I again called back and this time managed to get the name of employee (Shawn ***) but after just a few question Shawn also disconnected me !!!! Immediately called them back again and asked to speak to supervisor …. I was directed to a subposable senior manager who intially informed me that employee Shawn wills had been fired but when I said I had just spoken to him !!!…. the manager immediately put Shawn back on call ??? We began to speak again and when i stated I was going to contact ScamPulse.com then once again i was disconnected from call and that is when I contacted BBB. I hope that this business is contacted and reprimanded or dissolved as I believe it is a scam or very poor service at the very least.
Thanks Much
Victim Location 84015
Total money lost $150
Type of a scam Tech Support
I opened a new window in the Microsoft edge browser, and immediately received a gray pop-up message, saying that my personal information (banking, email, social media, ect. ) was at risk because of an installed virus, and that I needed to contact a given number within the next five minutes to speak with tech support specialists. The Microsoft voice system, Cortana, even read out loud the fraudulent message. When I called, the scammers requested remote access to my laptop, and then pulled up a screen with the Microsoft logo in the background. They falsely said that they were representatives of Microsoft, and that they needed to install some security features or my device might become compromised.
The person with whom I was speaking explained that this virus could cause issues with all the other devices that were using the same WiFi network. She then proceeded to explain the importance of setting up a firewall by searching an image on google images, and using it as a source of instruction. Her manner of teaching was incredibly unprofessional, and I was made more skeptical at that point.
She then explained that they were offering a better deal for installing security programs than if I were to go to the Microsoft store in person. She further explained a 3-year, 5-year, and 7-year plan for security coverage, extending from $150 to $750. She requested an email, phone number, and credit card information.
She then proceeded to uninstall my McAfee system, and install some other ineffective programs, and possible malware.
After an hours period, she called me again and explained that everything was installed, and apparently showed that she was concluding her remote access session, of which I am not convinced happened. She said that the charge would be seen as "compsupportguys" on my account which seemed strange.
A few days latter, there was a $150 charge on my banking account for "compsupportguys."
On the Official Microsoft page it states: "Microsoft error and warning messages never include phone numbers," giving supporting evident to this fraudulent activity.
Victim Location 37379
Type of a scam Phishing
I received a call–one of several this month–yesterday on my home number (which is voice over IP–which means calls are made and received via the internet) which was my first alarm/cue. No one calls me on that number unless they Know me personally. The guy calling states that he is with Microsoft Tech support and they had sent a notice to me two weeks ago that there was a problem with my computer. (I know Microsoft would never reach out to me and I NEVER requested any support!) I did notice he (like other scammers) asked "canyou hear me" to which I replied "I can" instead of yes. I hung up. People please remember that if you hear a "blip" at the start before they speak, it’s being recorded. And they want you to say "yes" bc they’ll ask for your credit card number later and they’ve recorded you saying "yes". Money gone. And you will have authorized it. Good luck!
Victim Location 85742
Type of a scam Tech Support
Just got a VM from a mechanical voice of how our Windows Microsoft word has been breeched and we need to call back ASAP or it will be shut off. The call back number was : 1-866-241-7340.
Victim Location 63107
Total money lost $370
Type of a scam Tech Support
I received a call from a man named Daniel on November 27, 2017 and he sold me Microsoft Windows Protection for $370. I gave him access to my computer and he put the software on. On January 3, 2018 Daniel called me told me that Window’s refund department would be sending the $370 that I had paid back to me because they were going out of business. Daniel transferred me to Window’s refund department and I spoke with Jordan who indicated he was Daniel’s boss. Jordan told me that their bank was Wells Fargo in Denver, Colorado and that i should receive my refund of $370 today. I did not receive a refund. I called Jordan back and he told me that the money should have been deposited in my account by 3pm. I called my bank and informed them not to dispense any funds from my account, only to accept deposits.
Victim Location 84651
Total money lost $1,200
Type of a scam Tech Support
Started a couple monts ago, appeared legit, gained my confidence, said they were Microsoft Tech Support. I had a computer issue and called them for help then they told me to fix it I needed to buy Google Play cards and scan card info to them and they would imburse me. ha! Then it was one problem after another and more cards. $1200 worth before I caught on.
Victim Location 43123
Total money lost $299
Type of a scam Tech Support
computer locked up screen said I had 5 min. to call number or would shut down.while talking I just knew it was a scam but…dumb-a%# me still debit them. blocked my card next day. still don’t know if they are in my computer? they left a security I-con said any more trouble to call 1-800 no. said it was good for a year..
Victim Location 63051
Total money lost $499.99
Type of a scam Tech Support
I was contacted be phone by a company in November. They told me I had a lot of things that should not be on my computer. They said they needed to come off so they put a program called Supremo on my pc and showed me that it was a Microsoft product. Maria martin had even shown a Microsoft certificate for the technician that installed the software. I paid $499.99 by check dated 11/30/17. Fedex came to my home to pick up the check so I do not know the address of the business. I was unable to get onto my computer yesterday and I was told she would work on it. This morning it was still locked up so i called back this afternoon but she was not available and another technician said he could work on it. He took over my computer and had been working on my computer. I began to get suspicious. I contacted my bank and they confirmed the check had not been cashed so I stopped payment on it.
Victim Location 31768
Type of a scam Tech Support
The scammers called me saying they were with Microsoft Tech Support and could fix my computer. I allowed them remote access and they stole information off of my computer. They got my credit card and bank information and made charges. I had to cancel my credit cards and change my bank account.
209-425-5394, 209-260-3904, 530-636-6677
Victim Location 78766
Type of a scam Tech Support
A person calls saying they are Microsoft Tech Support. They say they detect a threat from your computer. I responded that I didn’t own a computer (even tho I do), and they are very aggressive. They said my father’s name & asked about his computer. I said I didn’t know. They then yelled “YES YOU DO.” Then I hung up & blocked the number. I read online that, if you fall for it, they will ask you to install software on your computer which can access all of your personal info.
Victim Location 64012
Type of a scam Credit Cards
Red screen popped up telling me my computer had been hacked. There was a # to call. They said they were Microsoft tech support but wanted me to pay for them to fix the problem with a credit card. They said network had been hacked and computer would crash if I didn’t pay to get it fixed.
Victim Location 63025
Type of a scam Tech Support
I received a phone call from a man with an Indian accent and I was asked for my full name. The caller asked if I was using an apple. I said no and asked why he was calling. He said he was with Microsoft Tech Support and that he was calling to have me run some tests on my computer to confirm I did not have any viruses or malware. He kept saying that he did not want anything from me but he was demanding. He said someone hacked my computer and was sending things out from my computer but I had not used my computer for a week. It was strange that I had just started my computer when I received the call. He was rather demanding but I informed him I’d let my boyfriend handle any computer issues. He told me no that if I was unwilling to take the appropriate steps that he would assume it was coming from me and he would disconnect my internet service.
Victim Location 95630
Type of a scam Tech Support
Virus Alter
Victim Location 95841
Total money lost $2,500
Type of a scam Tech Support
This business stated I needed updated software to continue using my computer. He originally stated the software would cost 500. He said I had to pay in itunes cards. After everything was said and done I sent him 2500.00 in itunes cards.
Victim Location 22152
Type of a scam Tech Support
As I was about to check my inbox on AOL, the screen changed to a script that looked as if it were fromk Microsoft and a voice warned me that I had a virus, that if I closed the screen, I would lose valuable information and my personal banking, credit card, etc info would be jeopardized. They urged me to call 1-855-205-4082 immediately.
Type of a scam Tech Support
This is a pop up scam on Google Chrome browser. Make sure to either close your browser immediately and if that is not possible, shut down your computer. Don’t interact with the web dialog box or call the phone number.
Victim Location 98290
Type of a scam Tech Support
An obnoxious pop up periodically launches itself and is audibly telling me my computer is at risk and if I don’t call the above number, they will shut down my computer.
I can’t get rid of it any other way than control, alt, delete on my laptop.
thank you
Victim Location 31061
Type of a scam Tech Support
March 31st, received call from man claiming from Microsoft and someone was using our e-mail address. Then He actually GAVE OUR CORRECT E-MAIL ADDDRESS and that got my attention. He advised someone is making purchases using our credit card # ending in XXXX. This was not a correct card # so I hung up ! ! ! !
Victim Location 37075
Type of a scam Tech Support
Gentleman with heavy accent called and said he was from Microsoft Tech Support and my computer has been reporting many errors to them. He wanted me to get on my home computer but I just kept asking questions of him. He called from 216-953-5274 and said his name was Wilson. He would not give a last name but gave me a number to call back. I called 855-675-0098 as I was talking to him. Guy answered as Network Support also with heavy accent so I put the two together and told them to talk to each other. Note – 216# was NIS when I called back but the 855# was not.
Type of a scam Tech Support
A large pop-up on the screen that says my computer had a virus and not to shut down the computer, stated to call this number. Then a voice came on with a loud warning to call tech support. Everything was frozen on my computer and couldn’t make anything work. I got the computer just 3 weeks prior and i knew i had not installed any virus protection so I thought it was real, I dialled the number. A female answered, said that she could fix it and asked me to type in a few letters in a box then another box, all the time I was looking closely at what she could be doing on my computer. I didn’t see anything alarming but was doubtful. The screen showed up just like when you start a computer. She said i needed a firewall as my IP address was being attacked. Showed some diagram on the screen. Said he has to get a higher technician to install a firewall, asked how many devices are connected to the router. Told me about these firewall and the price for a 2-yr or a lifetime protection. I said i will have to think about it and ask my brother. She gave me a number if I wanted to call back. Unfortunately, it was 2 hours later that I got to tell my brother and my computer had stayed open. My brother told me it was a scam and to shut down the computer, change my passwords, etc. I cancelled all my credit cards, changed my passwords, got rid of the computer. I am afraid now that this scammer has all my personal info from my computer that she can use for anything.
Victim Location 66048
Type of a scam Tech Support
very dishonest and said he was billing us at the middle of phone call
Victim Location 43543
Total money lost $149
Type of a scam Tech Support
My email was showing alerts of security and I automatically looked up Microsoft because they are whom I am with as far as my software and email are concern. I went online after I was able and found a number on a Microsoft site. Called this number was talking to a rep that said she could help me and asked if she could have permission to go into my computer, which I did to access the problems in my computer and then transferred me to tech support rep to help me with this problem. I told her that I didn’t have funds until this Friday but she said would talk to her superior and ask if she could make me an offer that she would hold an amount of 149.00 and Friday if I was still interested in a year of tech support I would need to pay another 100.00. I said to her not to post 149.00 to my account until Friday because she would make it bounce and she did it anyway. She broke her word that she wouldn’t do this. If this is not stupid then I really blew it. This amount that she took is only for seven day because the tech person actually cleaned out my computer; at least I think he did!
Victim Location 49428
Type of a scam Tech Support
Claims that computer been hacked and need them to fix for a price. Needs to get into computer and fix. Total scam…. I don’t own a computer just tablet and phone, neither runs Microsoft Windows. I played dumb and wasted about 45 minutes of his time with know information given to him. He got rude with me and hung up.
Victim Location 85041
Type of a scam Tech Support
I was called 7 or 8 times within the past two days from a supposedly Microsoft tech informing me that my Microsoft account would expire.
When I called them back at the end of my work day, I did get a "Supervisor" and told them to stop calling my cell number because I was not interested.
Victim Location 14615
Type of a scam Tech Support
Was looking at my e-mail when a window opened and said I had a trojan.They told me to the support # at 1-877-238-4120. I then spoke to a david williams, #B2957E. He told me about all these trojans and where they came from and said that if you pay for either 1,2, or 3 years they can protect your computer and that the computer stores couldn’t fix these because they don’t have the license to fix this. They gave me a cust. Id # RTE-*** for a 3year deal.
They then turned me over to a technamed kim who can fix this. She was from real tech solutionsI was told it would take 30-35 min but it took more like 1 hour and that all computers and any other device was also on this plan.
I had a feeling that this was a scam and immediately called my bank to cancel my account so nothing could be taken. I told other people what had happened and I was told by 2 co-workers that they to were hacked but they deleted them.
Sorry, I don’t have an example of what I received swo I can’t send a picturre.
Victim Location 66441
Type of a scam Tech Support
Got a phone call from an individual with a thick accent (possibly Indian) stating my computer is sending multiple emails over and over again. Wanted to give me the # to something I could not understand but sounded like the license # for our Microsoft office software. I told him that I would contact Microsoft to find out from them what is going on. He states "ok, ok, ok. thank you". and the called ended.
Victim Location 54106
Type of a scam Tech Support
Scammer called numerous times in the past. At least 4 times in past week. Said they were Microsoft maintenance support and found a virus in my computer system. Asked for individual’s name and they hung up. Foreign accent, looked up area code (208) originates from Idaho. Did not let conversation proceed knowing they were phising for info
Victim Location 92548
Type of a scam Tech Support
They call stating to be Microsoft tech-support, and then they tried to get you to download a window sharing app on your Windows computer, And then will hack your computer. We’ve received over 10 calls from them.
Victim Location 43612
Type of a scam Tech Support
A guy called me saying he was from Microsoft Windows Tech department.He had a heavy indian accent,he goes on to tell me that they had been receiving errors from my computer and that he needed me to give him access to it.This is the 3rd call i’ve received in the month of MAY so far. I told him he was crazy if he thought that i was gonna give him access to my computer and called him a scammer.He hung up on me.I Received 2 other calls like this back in april too! Both those calls showed up blocked on my caller Id.Only this most recent one showed a number supposedly from Philly.
Victim Location 66614
Type of a scam Tech Support
Clicked on a website on Facebook when a blue screen appeared and everything froze. A message appeared stating they were Microsoft tech support with a 855 number to call. I called and Microsoft remote accessed into my computer to clean up the virus I had. After they cleaned everything they wanted my credit card for $199.99 for a one year protection plan. I told them I wasn’t going to give them my credit card and that’s when my computer completely crashed. I took my computer into a computer store locally who is now repairing everything.
Victim Location 82520
Type of a scam Tech Support
said were from microsoft tech report about my computer and i need to get online and go to there internet address and go fron there
Victim Location 22180
Type of a scam Tech Support
Person called on the phone during business hours telling me that they were going to cancel my microsoft windows license due to hackers having infiltrated my home computer.
Total money lost $249.11
Type of a scam Tech Support
Pop up urgent message that said computer had spyware installed and to call Microsoft tech support at a phone number. Called the number. Said "Jordan" at Microsoft tech support . Needed code to get into computer and clear spyware. Given code. They then "cleared" spyware and installed several devices that they said would protect computer. Very friendly and personable. Stated we needed to pat $186 American. Gave them visa. VISA wouldn’t accept. They stayed on the line while we arranged $240 Canadian payment. One week later called back to see how computer working. Said "hi this is tech support". We were now suspicious. Took to local geek squad at Best Buy store. They said scam and wiped computer. Next day "Jordan" called back and said he was having trouble getting into our computer. We said computer is wiped and hung up. The visa payment said Dubai. The last call from them said Fort Lauderdale.
Victim Location 31419
Type of a scam Tech Support
I have had calls from 928-772-7562 for the last three days claiming to be from Microsoft Tech Support telling me that there is something wrong with my computer. When I argue that there is not they hang up on me. I have tried calling the number back and it says it’s disconnected.
Victim Location 31404
Type of a scam Tech Support
Microsoft tech support called me yesterday and had somehow hacked my computer and are holding it hostage.
Type of a scam Tech Support
Got a long distance call this morning from a heavily Indian accented David Anderson claiming to be from Microsoft tech support and telling me I had malware on my computer and that he can help me fix it by deleting certain stuff. To make a long story short I refused and got a name and number telling them I would call them back on Thursday morning. The number calling me had nothing to do with the number he gave me to call him back.
Call back number 661 591 4144
Number that called me V2011122420007 1-515-453=6886
Victim Location 44883
Type of a scam Tech Support
Phone caller with heavy accent indicates he is from Microsoft Tech Support and that they see that my computer has been hacked and is actively being attacked. He asks for technical information from the command line and says they will fix and protect. Do not give this information or allow them to take control of your computer. I checked with Microsoft Tech Support and they NEVER cold call such as this. The number he called from was 884-577-1246 and when pressed for a callback number he gave 302-482-8155. This is a Delaware ac and he said he was in California.
Victim Location 32956
Type of a scam Tech Support
The scammers claim they are from Microsoft Tech Support and that they are receiving error messages from my computer.
Victim Location 48222
Type of a scam Tech Support
The guy had an Indian accent in his voice he said he’s name was Austin said he was with Microsoft tech support
Victim Location 49001
Type of a scam Tech Support
I have received 11 calls from "Microsoft" telling me my computer is corrupt with major viruses. They ask me to get on the computer and then they will "guide" me through the steps necessary to fix it. First step was to "hold down the ‘ctrl’ key, while holding down the Windows symbol key." Then when the "run" screen came up, I was instructed to type : EVENTVWR and hit the OK button. I DID NOT do that.
Their ability to speak in English is HORRIBLE! I told them that if someone there could speak English clearly, I would be willing to listen. They keep calling from the phone no: 587-545-50 or "Restricted".
What can I do to make them stop????
FYI – my computer seems to be running just fine, as usual.
Victim Location 84116
Type of a scam Tech Support
Phone # 801-225-4320
Man said he was from Microsoft tech support. He said that my computer would crash if I didn’t get on to my computer and do as he directed. He said that my computer had downloaded viruses from when I was searching the web.
He had an Indian accent. It sounded fake.
Victim Location 65042
Type of a scam Tech Support
called to say my computer is infected. need to go in and fix before crashes. know computer infected because we licenced with Microsoft windows. I questioned them but went ahead and followed their instructions on finding file advent and saw all my error messages in red. I let him assess my computer ID and password . gave over phone. friend-computer programmer- said to hang up it is a scam. afraid he correct and they have my bank information. Do you know if Microsoft tech support ever calls anyone. I do have my phone number listed on their website.
30 minutes later I got another call asking me if I decided to let them help because computer is ready to crash. told them computer was taken to friend’s house and they hung up on me