Donna – Aug 09, 2020
I had to wait 4 months for my masks, and finally got my money back from my bank after filing a dispute. Then, they finally sent the masks. They’re not at all what they looked like in the pictures. The lining is off, and it’s very cheap material. Furthermore, they had the audacity to ask me to send their money back. They’re a scam! Do not purchase their products. Zero Stars.
Johnathan – Jul 06, 2020
I ordered a mask in April from Lushgood in April and NEVER received my mask and now it’s July. I put in a claim on PayPal. This place is going straight to hell and EVERY employee and connection connected to it. I CURSE THEM ALL TO THE PIT OF HELL IN JESUS NAME! YOU MESSED WITH THE WRONG ONE!
Sophia – Jul 01, 2020
Hi I placed an order on May 26, 2020 and paid $67 for a college blanket. And I have not received anything and it is July 2020. I am just now looking at these reviews and I don’t want to loose my monies. I want my monies back! I will file with BBB. IF ANYONE KNOWS HOW TO GET IN TOUCH TO GET MONIES BACK. PLEASE RESPOND TO MY COMPLAINT. THANKS!
Brittney – Jul 20, 2020
Same thing has happened to me and PayPal is siding with them . They gave fake tracking and no product. Any luck
Jose – Jun 27, 2020
I paid $55 for masks that I never received. They will not respond to my emails nor send me a tracking number.
Cassie – Jun 23, 2020
I paid $54 for masks I never received.
Neil – Jun 22, 2020
Victim Location 28206
Total money lost $40.94
Type of a scam COVID-19
On April 16, 2020, I ordered a mask from Lushgood, but never received it. I now know I was a victim of fraud. The fake company’s website is gone and when I google the name, all thst comes up are complaints from other victims. Is there a way to find the criminal who took advantage of so many people during this coronavirus pandemic?
Ricky – Jun 14, 2020
I ordered 3 mask from Fuller space ad that I seen on Facebook ( 4-7-2020) and here it is (6-14-2020) still no mask , no respond to my emails and now working with my back to file a claim to get my money back. I paid $74.33 and all I asked for was my money back. They sent me a tracking number and it’s been sitting in NY since May 5th, called the post office and they report that they never got the product and the label for the tracking number was printed out but they NEVER received anything from these people. I just want my money back and I will never buy anything off line again.
Teresa – Jun 11, 2020
ordered motorcycle tote bag in March, have still not received this item and have paid over 106.00$ Have tracking number and where the money was taken out of my account, i either want the item or my money back. Have not heard from this company to advise of delay of shipping, At this point i would rather have my money back i am no longer insterted in this tote.
Robyn – Jun 06, 2020
I ORDERED TWO MOTORCYCLE LEATHER TOTE BAG ON MARCH 21,2020 AND NEVER RECEIVED .THE MONEY WAS TAKEN FROM MY ACCOUNT AND AN ORDER RECEIPT WAS ISSUED BUT STILL NO TOTES . I LOST 106.85 DOLLARS ORDERING FROM THIS FAKE COMPANY LUSHGOOD COMPANY LIMITED.
Austin – Jun 03, 2020
Ordered and paid on 4/18. No confirmation and no mask
Samantha – Jun 01, 2020
I just received 2 masks from you They different from my request it is clear that there is manipulation .
I do not recommend dealing with this company .
Lisa – May 31, 2020
Ordered 2 totes from this company on March 26, 2020. Received an email confirmation with tracking number; however items were never delivered. After emailing company a few times with no response and waiting for almost two months, disputed purchase through PayPal. They opened an investigation but closed it saying the seller confirmed the items were delivered. So, appears they stole my $50! ORDER AT YOUR OWN RISK! Will never order again from a small, online retailer!
Brent – May 30, 2020
This company is definitely a scam. I ordered from Remark Green, the bill showed on my credit card as Outfit Model, just received a mask from Lushgood! Nothing that I ordered. This is only after filing a fraud report with my credit card and having it taken off my bill. I, too, ordered from Facebook, which I never do without googling them first. I did not do that this time and regretted it immediately! Never order from FB without checking it out first!
Kristina – May 27, 2020
I ordered two custom masks on 4-15-2020. Finally received a cheap mask on May 26, 2020 (maybe worth $3.00). Used Paypal for transaction and they have denied my claim for my money back because company told them they sent masks. There is no way to contact anyone from this “company”. You send an email and always get an automated generic response.
Gregory – May 27, 2020
I ordered a mask $39.99 and replacement filters for $16.99 and never received it and that was back in April 15. I try email and I keep getting the same email over and over again.
Johnathan – May 28, 2020
Hi..hopefully you get your order soon. I placed my order on April 5th and I just received it 2 days ago. Yes, long wait but I loved my masks. Hopefully you all get your shipments soon. I sent several emails and never received a response, I was giving up on my order. I’m still missing one more mask. Let’s see if i get it.
Miranda – May 26, 2020
SCAM! I can’t believe I didn’t research them more before ordering, I went against my own advice when ordering anything from online.
So… Ordered from this Lushgood company that popped up online on 4/13/2020 from Facebook and I have yet to hear anything back about my order. No email & there’s no contact info available on them now.
$89.85 I will now have to dispute with my credit card company… 😤
DO NOT ORDER FROM THESE SCAM ARTISTS!
Michele – May 26, 2020
Ordered a mask and filters on April 17. Usual emails on the progress and then the one stating it’s done! A couple days later..so sorry looking for shipping. Filed a dispute with PayPal. I get two packages last week from LUSHGOOD. Each packet has one white generic facemasks in it! Today…I get a denial from PayPal saying I received my items! This company sent TWO CHEAP MASKS to circumvent the dispute process! Do NOT give you money to these people!
Christine – May 11, 2020
Ordered and paid. No confirmation and no mask.
Jake – May 11, 2020
I ordered 20 Wisconsin masks on 4/27 received emails telling me orders are being made and prepared for shipping. Haven’t received PD. Pd. $117.89 shows through PayPal but went through on my credit card. No additional info.
Alberto – May 08, 2020
I order a Delta face mask on April 20. I never received any confirmation information from the company. After conducting research I founded out the company is scamming people via Facebook. when I looked on my credit card receipt I saw the lush good store was in hong kong, it also gave me an email to the rep of fuller face mask.
I order a Delta face mask on April 20. Never recieved any confirmation information from company. After conducting research I founded out company ia scaming people via Facebook. Working with my bank to get my money back. This is a mess learned a lesson. Before using companies via Facebook always research the company before purchasing.
I ordered 2 masks n filters back in March of this year. No confirmation email and one tracking number on two items when I purchased three items total. Glad I purchased through PayPal because I might get my $89 back. So I did a claim on on April 14 on April 15 the seller contacted PayPal saying my items were on the way, funny when it does called shipped out the day they responded back and asked me to stop the claim…yeah right not until I get my items or refunded. So May 4th m cla would automatically cancel or I could escalate it…I did so waiting to hear back from PayPal..if you drop it or allow it to cancel them or can not be undone nor can you attempt another claim on that or those items again..Glad I didn’t drop it as they asked. Message from thm responding to me through PayPal and this new tracking information..smh
Did you ever get your money ? PayPal won’t budge due to the fake tracking they give
I looked up Lushgood on the BBB website. I wish I’d done that before I ordered from them. The only good news is that I paid via PayPal so there’s a chance I’ll get my money back.
I ordered mask from them on April 10th total $104.86 . I keep emailing them every other day and the email reply just keeps saying order has been shipped tracking number coming soon. I haven’t received any order confirmation or tracking number to this day
I’m still waiting on 3 masks from April 15th! This is crazy! Will never trust facebook ads again!
ordered took credit card number, no item delivered.no response from customer service
Scammer’s website Lushgood.com
Scammer’s address unknown
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
I order from this company and I have not received my purchase nor is there a way to contact them regarding your money. I haven’t even gotten an email regarding my order but they definitely took the money out of my account.
Same! I had to file a claim with PayPal after I realized they were a scam. I ordered 2 cups from them and kept saying its been shipped but the shipping info was never available. Hopefully I will get my money back!
Victim Location: Salisbury, NC
Total money lost $35
Type of scam Online Purchase
I ordered from Lushgood and they they took the money out of my account, never got an email regarding my order or nothing
I ordered 130.00$ worth of merchandise from Lushgoods and I have not received nor heard from them,how I get my money back
Victim Location 96114
Total money lost $91.26
Type of a scam COVID-19
Ordered masks and filters. Was to cost 21.00 charged 91.26 advertised it was a company in the USA. Never recied tracking numbet.Items never recieved, no company contact number. Paid with PayPal. PayPal will not give refund and cannot contact seller either. Recieved only transaction receipt from PayPal.
The same thing happened to me . I checked to make sure it was a usa company and PayPal will not
Refund due to fake tracking
Victim Location 07735
Total money lost $60
Type of a scam COVID-19
purchased two masks for total payment of $60.00 (company called LUSHGOOD took payment)…contacted seller about not receiving masks and was told "it is being shipped and on way to shipping agent…a tracking number will be sent as soon as we receive…." this company is taking advantage of people during the Covid 19 pandemic…do not purchase any items (they are offering 20-30% off for Mothers Day) do not fall for this SCAM
Ordered masks from them! No shipment and no masks! No contact info for the company. I don’t know how to dispute this through PayPal or my bank?
I filed a claim with PayPal!
Several of my coworkers and I ordered masks from this company. I received 2 emails that I could not cancel my order because it was greater than 12 hours. Product never shipped and they just kept telling me I would be receive shipping details. This is a scam! BBB states address they use is an empty lot. My advice is dispute immediately.
I ordered two delta bags which were $38.87 on April 1, 2020 from insatagram. I did not received my items yet.
I ordered masks from this company. Haven’t heard from them and no order. Contact information is not available. This is a scam!
Victim Location 25143
Total money lost $100
Type of a scam Online Purchase
Lushgood ads popped up on Facebook with an item I ultimately ordered. I paid through paypal. I began getting charges for things like uber, Domino’s Pizza, etc. Had to shut down my PayPal account and reopen a new one, file disputes with PayPal, etc. I just discovered that Lushgood was the culprit, since I inquired about my order by trying to check the tracking, then tried to email the address on the order confirmation. Both returned errors. Now, PayPal is telling me I may not be able to recover the amount of my order; which, by the way also added a $9.95 shipping fee to my purchase amount. What am i to do now?
Victim Location 10567
Total money lost $70
Type of a scam Online Purchase
Purchased an item from their website in early Dec 2019 as a Christmas gift. Should have shipped within 10 days. Have inquired 7+ times, and most of the time get no response, or just a response indicating it’s taking a long time. 5 weeks after the order, I informed them I wanted either the product or my money back. No response. Filed a grievance with paypal, still no response from the company. Company address appears to be a vacant lot in a residential area per google maps.