Victim Location 27406
Total money lost $200.95
Type of a scam Online Purchase
I clicked on an advertisement for ketoultradiet.com and clicked claim my free bottle The website stated for me to enter my debit card info and i would only be charged $ 1.95 for shipping. However, after receiving my confirmation I was charged the $1.95 for shipping as well as $199.00 for this product. After speaking with the institution over an hour they refused to give me or my financial institution a authorization release number so that my money could be refunded back to my account. They suggested that I wait until I receive the product and then send it back and once received by Keto, they would refund my money. This is absolutely absurd! Not only did this company lie to get my money, they wanted me to use my own money to ship them their product back. I told the supervisor of the company I did not want the item to be shipped and to give me the authorization release number but she refused and said that it wasn’t in the companies policy. Also, she stated that they weren’t running a promotion to receive free pills but instead another company use their website to run the advertisement and they were aware of it. I then asked if this is true why not release the authorization number so I can get a refund and she responded it was under investigation and that was against the policy and I would have to just send the return item back. When I informed her that I was going to do a ScamPulse.com complaint she stated then the company will take 60-90 days to refund me of my money if ScamPulse.com is contacted which in turn she attempted to use this as a scare tactic!