It Tech Global Services LLC

Ricardo – May 13, 2020

Victim Location 96789

Type of a scam Tech Support

Victim was reading news paper article online and a pop-up appeared telling her that her computer was in trouble and contact the toll free number. She called them and they requested $299.99 as a one time charge for one year service and support. Sid asked questions around computer type, what the programs were used for, and questions to see what her computer was used for. Her husband spoke to floor manager. They attempted to up sell. He did pay them through PayPal the $299.99. Remote access was granted. They put in Webroot.

Said they would call back on Monday and they did and have repeatedly called back to get authorization for funds and they have not answered.

Sid Shekhar extension 1370

Customer ID number: **********

[email protected]

Floor supervisor: Max Miller

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