Internet Domain Name Services IDNS

Bryan – Apr 02, 2020

Victim Location 85749

Total money lost $25

Type of a scam Fake Invoice/Supplier Bill

I received a notice from IDNS that it was time to renew my site domain name. I knew it was nearing the due date, and it had been several years since I first registered. It looked very authentic, so I trusted the notice and paid it. (However, I have since learned that they were charging twice as much as normal.) A week later, I received another bill from another company, which made me wonder what was going on. I began searching and calling to find out more and discovered the second email was the legitimate one. I made my mistake in trusting the first company, IDNS. I’ve since learned anyone can go on line and find due dates for any domain name and send out invoices early to try to beat the legitimate company. Fortunately, I was able to stop my credit card payment. When I called IDNS about their scam, they hung up on me. From now on, I will keep much more detailed information.

Shanna – Mar 20, 2020

Total money lost $180

Type of a scam Fake Invoice/Supplier Bill

Domain Registry sends a mailed out invoice for domain renewal and informs customers their domain is about to expire. the fine print shows that this is actually a transfer of domain which is not possible with out unlocking the domain. Customers assume they must pay the inflated fee to protect their domain and then will also be forced to pay their current provider (registrar) and the customer will never be refunded from Domain registry.

Rachel – Mar 19, 2020

Victim Location 30319

Type of a scam Fake Invoice/Supplier Bill

misleading, it says i need to renew my domain and want payment for it when in fact they don’t and are trying to trick me into transferring my domain to them and paying them for the renewal.

Tanya – Mar 17, 2020

Type of a scam Fake Invoice/Supplier Bill

I received a letter from a Domain Registery Company called IDNS. The letter indicated that my Domain was expiring and to renew.

I went to their website and there where options to "Find your Domain" "Transfer your Domain" and "Renew your Domain"

I selected "Renew you Domain"

I filled out renewal and paid by credit card. I received authorization by email asking me to provide EEP from the current Domain Register to make Domain transfer. I did not request a transfer or select transfer.

I realized shortly afterward I paid wrong wrong Domain Registry Company. The letter is very misleading.

I called IDNS to speak to a representative, told them I made a mistake and would like a refund. The representative told me I was an [censored] and a few other nasty words. Said I should have read the letter more carefully, laughed and hung up.

I realized I did make a mistake"my stupidity" but they did not want to discuss any cancellation policy.

I Googled company name and it flagged all kinds of SCAM warnings on the front page.

Joseph – Mar 10, 2020

Type of a scam Fake Invoice/Supplier Bill

Domain Registry has been scamming for over 10 years. Before they were called "Internet Registry of Canada" if I remember correctly.

They send via snail mail, a letter looking like an invoice, saying "You must renew your domain name …" with a series of prices, even tough they are NOT the current registrar.

In small letters hidden in the text is "this is not a bill".

I can’t understand how Canada Post accepts to do business with them and let them use electronic stamps (probably at a reduced rate).

I receive a few of those letters every year. I hope this to stop as it’s obvious that some fall in the trap once in a while.

Troy – Feb 25, 2020

Victim Location 30017

Type of a scam Fake Invoice/Supplier Bill

The FAKE Bill sent is threatening to end our existing domain registration. Letter shows Charges for different options that MUST be met to avoid taking down our domain name that has been in existence for over 20 years!!!

Janelle –

Victim Location 50171

Total money lost $90

Type of a scam Fake Invoice/Supplier Bill

Our company is quite new, so when a letter to renew the domain name showed up we didn’t think much about doing that. We renewed, (or thought so), our name for 2 years for a $90 fee. Then we received an email from IDNS stating that the transfer would only be complete after we send them a transfer code. Transfer code?

I thought we were renewing our name, not transferring it.

To add insult to injury, I get an email from the company who already has our domain name and they’re asking for renewal. It took a bit to sort it out but after realizing what had happened, I made a phone call, (today), to IDNS to ask them to cancel our order. The ‘Guy" who answered couldn’t have been more rule and abrupt! As soon as I tried to explain our situation, he wouldn’t let me get a word in edgewise, or any other way for that matter. He kept talking about me "wasting so much time" after he answered my question as to how to get a refund which was to "Send and Email". I tried to confirm his answer and again he talked all over me and wouldn’t listen at all, claiming I was wasting time.

Frustrated with him, I pressed on to get him to verify about sending an email to cancel and refund our order and he hung up!!!!!

I called back, hoping to get another customer service person and low and behold, I get "Him" again. All I’m still trying to do at this point is get confirmation as to what information to include in the email he claims he needs. I asked, "Since I have you one the phone, why can’t you just put us in for a refund." And once again, he talks all over me, not letting me get one word in. I was however able to ask if there was some else I could speak with. "No" was his response. "Got it now". He hung up again.

I sent the email which he responded to quickly. It stated that they would cancel the order and refund the money, which by the way was sent via a check. Refund would be in 3 to 5 weeks! I emailed back, "3 to 5 weeks? Why so long".

No response.

I’ll mark 5 weeks on my calendar but as they say, we’re not holding our breath!

Somebody please stop this predator!

Martha –

Victim Location 60016

Total money lost $90

Type of a scam Fake Invoice/Supplier Bill

I received this invoice mail about 1 month ago, and it said our company website domain service will be expired.

I was not sure which domain service we use,(my boss usually check), so I thought this company might be another domain service company that my boss choose or contacted, so I was no dought and paid for 2 years service $90 through company credit card. The next day I checked the confirmation invoice, and looked at closely, it said I should let them know Authorization Code/EPP from your current registrar.-> right after I read about this I realized something wrong and I checked the domain service that we use (***), …also check the google….lots people already reported this fraud experience online…

After that, I let my boss dispute the credit card company…

I called them to request to cancel the service,(I tried to get money back) and he asked the name and last digit of credit card, then " yes it is canceled" –> (at that point it seems like they might cancel it) but I was highly dought it) and hung up, actually he hung up hatefully.

I was not sure and did not receive a cancel notification by email. so I recalled the number 844-855-4367, the same guy was answered the phone, and I asked I haven’t received the cancel notification by email, to confirm would you check it is canceled? and he said, it is canceled, don’t you know how the credit card processing? with a sarcastic voice. he is an ***, he should be shamed, and I told him that I am aware this is a SCAM and you are going to go to jail…and he kept saying that "don’t you know how the credit card work???" blah blah" I just really shocked and frustrated.

This kind of arguing is not normal.I felt so bad, how that kind of people living out there……He AND ANY Related people this fraud crime should be punished and definitely going to jail !!!

Lastly, I REALLY WONDER WHO AND WHICH U.S. Department WILL do investigate and arrest this guy and these trickers out there (which is A LOT). How this fraud company and that person is still doing this? it looks like they have been doing this crime several years.

Levi –

Victim Location 37803

Type of a scam Fake Invoice/Supplier Bill

Same scam, same "business", different name, different price. They send these fake invoices out to insinuate they have a bill to pay due to their domain/s expiring. Return to sender, does no good. Reporting them online also does no good as they just close down one account/domain/business name and open a new one. Hopefully this will help others before they fall victim to this company’s sneaky ways.

Rachel –

Victim Location 89410

Total money lost $80

Type of a scam Fake Check/Money Order

Fraud taking money for domain names that are not owned by him. Kevin Smith owner

Charlotte –

Victim Location 27523

Type of a scam Fake Invoice/Supplier Bill

Sent letter in advance of domain expiration asking us to renew. The website seemed off (www.domainregistry.to) and I checked for scams. Seems this same fake invoice scam has been going on and they keep changing the name. Another report had the same letter that I received and postal address, but the name of the company and logo were changed.

Frank –

Victim Location 37355

Type of a scam Fake Invoice/Supplier Bill

We keep getting notices to renew our domain name for a fee. We use a major company to handle all our website needs. I contacted them about this and they said it was a scam to take over our domain name.

Toni –

Victim Location 02453

Type of a scam Fake Invoice/Supplier Bill

After reviewing other online articles, this scammer is acting under a different alias than their previous one. The current alias they are using is Domain Registry. The website is apparently from the republic of Tonga, but they are located in Jersey City, NJ??? Anyway, they are asking for us to renew our domain name, however, the domain they provided was completely wrong, and it was dissolved as a business a couple years ago. So it’ll be news to us if the business popped up again! They used to be iDNSinc for anyone wondering the other alias. Found quite a few complaints on these scammers. Hope it helps someone!

Eric –

Victim Location 84043

Total money lost $115

Type of a scam Fake Invoice/Supplier Bill

Un-solicited mail warning that domain is about to expire. This company is NOT the company that hosts the domain but the "invoice" is to request your domain to be transferred to them – you do not learn this until after you pay. I assume that they do in-fact host domains, however, their rates are high for the industry and I refuse to do business with a company using such dishonest business practices. They respond to all complaints with a form-letter saying their advertisement clearly states what the services are – this is not true. The advertisements are VERY misleading.

Kristine –

Victim Location 76638

Type of a scam Fake Invoice/Supplier Bill

iDNS got my name and address from Domain Regisration public records. iDNS sent me an invoice. I googled them and found hundreds of complaints against iDNS just like mine. I have never done business with iDNS, never will. I did not lose money because I checked the ScamPulse.com first.

Carolyn –

Victim Location 46135

Total money lost $11.99

Type of a scam Fake Invoice/Supplier Bill

I purchased a domain name through Domain.com (the real company that has all my information). When it was getting close to time to renew my domain name I received an invoice in the mail from iDNS (the fake company that also had all of my information). I didn’t think anything of it, I thought it was just Domain.com sending out their invoice with their full name on the form. When I was trying to renew my domain name on the website the fake company gave me www.idns.as I paid the $45 needed for my domain for another year. This was back in November 2018. Then I started getting weird emails saying I needed to verify a bunch of security questions before they would re-start up my domain name. I thought why do I need to verify security questions if I already have the domain name? That was a big red flag so I emailed them back at www.idns.as and asked for a refund. They gladly game me a refund and a confirmation number. Then at the end of January 2019 I noticed a fee of $11.99 from the real domain company on my bank account. I called the phone number linked to $11.99 charge on my account 866-539-2854 (that is the real companies phone number with very nice customer service people) and asked them why I was charged a fee for an account that was suppose to be cancelled last year? They told me that my account was set to auto renewal and that they had no information on me cancelling my account. So then I started doing a little research into the "idns" form I received in the mail. If you call the contact number on the www.idns.as website 1-844-855-4367 you reach one man who is the most rude and in your face person. You can’t ask for a manger because he will not transfer you. If you get upset at him, he will put you on hold. If you hang up and call back…He will pick up. Somehow this IDNS company has access to all of our information from Domain.com and Im not sure how.

Cristina –

Victim Location 04330

Total money lost $180

Type of a scam Fake Invoice/Supplier Bill

My mother received the attached invoice from IDNS. She believed that it was a legitimate invoice and paid it. When she received her bank statement in the mail the charges exceeded what she agreed to pay. She called the IDNS customer service line and the operator was extremely rude. He told her that she gave her credit card information to the wrong representative and he would need it again to correct the issue. She refused to give it to him due to his poor customer service. He then screamed and cursed at her until she hung up the phone.

Rafael –

Victim Location 94080

Type of a scam Fake Invoice/Supplier Bill

iDNS sent a fraudulent "Domain Name Expiration Notice" indicating that a certain domain would expire soon (this was not true) and portraying itself as the proper means of renewing this domain.

However, anyone who sent payment would actually end up transferring their domain from their current registrar to iDNS, which is 5 times more expensive and provides no additional services.

The main body of the iDNS mail is *TECHNICALLY* accurate, in that it does eventually state that it is not a bill, but this is obviously a highly deceptive marketing practice that preys on inattention, especially with "YOU MUST RENEW YOUR DOMAIN NAME" and "NOW IS THE TIME."

It is very unlikely that anyone responds to this mail under the actual belief that they want to spend many times more money for no additional offered services. If this business is not illegal, it certainly should be, since it is based entirely on deception and misdirection.

Julian –

Victim Location 19404

Type of a scam Fake Invoice/Supplier Bill

I occasionally receive mailings from iDNS that have the appearance of an invoice for services, while they are officially just a courtesy offer of (overpriced) services. I have never sent them money, but I’m sick of their mail filling up my PO box.

William –

Victim Location 65738

Type of a scam Fake Invoice/Supplier Bill

Received a bill in the mail from iDNA stating I needed to renew by domain name registration, which was set up with GODADDY. There was nothing on the bill stating GODADDY. There was no contact phone number. I contacted GODADDY support and they said it was not from them and that it was a scam. I looked iDNS website up and found a phone number, call the number by couldn’t get to speak to anyone live. To others……don’t pay this bill, it is a scam.

Jamie –

Victim Location 05663

Total money lost $180

Type of a scam Fake Invoice/Supplier Bill

We received an invoice from this company saying that our internet domain service was expiring and if we wanted to keep our pngage, we needed to send payment. We did so, and the service hasn’t been provided.

Neil –

Victim Location 30290

Total money lost $45

Type of a scam Fake Invoice/Supplier Bill

Was sent mail from iDNS saying "Your registration for ***.com will expire on June 18, 2018- ACT TODAY!"

We sent in a check by mail, it was cashed and then our server went down. We called and spoke with a guy who said his name was KEVIN SMITH…hmmmm. He was INCREDIBLY rude. Called us names and did not offer to officially transfer our services- which is what we apparently paid for. He definitely got us this time. Hoping we can warn others.

Ebony –

Victim Location 84078

Type of a scam Fake Invoice/Supplier Bill

Received a very authentic-looking statement in the mail notifying us of our "Domain Name Expiration". They warned that if we did not pay, we could lose the rights to our company website page.

Isaac –

Victim Location 27560

Type of a scam Fake Invoice/Supplier Bill

Received a letter to renew our business domain name. They look legitimate and have the correct expiration date. They make it look as though they are the company you are already dealing with, but they aren’t.

Spencer –

Victim Location 11357

Type of a scam Credit Cards

We received a fraud notice from our Credit Card, with IDNSinc as the reported vendor. We verified that this company does not manage our domain name, & immediately disputed the charge. I called IDNSinc, thinking they would gladly provide assistance in resolving this-but no. The rep was incredibly rude, would not provide assistance and hung up telling me I don’t know what I’m talking about, and called me stupid, when I told him they definitely don’t manage our domain. They somehow got a hold of our CC# and made a charge. I checked reviews and they all mirror our complaint.

Kristen –

Victim Location 94115

Type of a scam Fake Invoice/Supplier Bill

Received invoice in mail notifying me that I would lose my domain if I didn’t pay money. Immediately thought this was fake because *** sends emails when they need to and I’m on automatic renewal so I don’t have to worry about things like this. That being said, I could completely understand someone thinking this invoice was legit. Shame on IDNS!

Kara –

Victim Location 84088

Type of a scam Fake Invoice/Supplier Bill

My business received a very deceiving letter from iDNS saying that my company’s domain name will expire and it mislead me to almost pay them four times as much for a domain name registration. The letter also mislead me to think I had to act by May 28, 2018 when my registration isn’t due for a few months. The letter requested between $45 – $180 to renew the domain name depending on how many years you want to pay for. It also claims that failure to do so will make it difficult for others to find the website because if you don’t renew your domain, your website will obviously not appear on the internet anymore. When researching their website, the domain changes from www.idns.ac to www.idns.to. If I am not mistaken, the .ac pertains to Saint Helena, Ascension and Tristan da Cunha and the .to pertains to Tonga. However, this company is based in New Jersey. Why do they need domains in these countries? All of these factors led me to believe that this is a scam and I am very upset and I hope that action is taken against them so that more people are not tricked by iDNS. If you have any additional questions about this scam, please feel free to contact me.

Martin –

Victim Location 53090

Type of a scam Fake Invoice/Supplier Bill

I am a web developer and I have all my domains for about 1/10 of what these clowns are asking. Normally I would disregard, but they contacted one of my customers an older woman and told her to pay this bill, so she did, when I told her it was a scam she was very upset. I explained from now on when you get anything related to the web site and it is not from me you can disregard but they got her once and did nothing!!! These people need to stop!!!!!! They are hurting real legit business’

Devin –

Victim Location 13167

Total money lost $45

Type of a scam Fake Invoice/Supplier Bill

I received an invoice from iDNS saying my domain name was about to expire and I needed to renew by the end of April. I fell for it and they charged my credit card $45. They sent an email saying I needed to get a transfer code from my current website host to complete the registration. That’s when I started questioning the legitimacy of the invoice, which doesn’t clearly state that they’re trying to get you to change from your hosting service to theirs. I’ve contacted them to request a refund but haven’t heard anything yet.

Sophia –

Victim Location 12932

Type of a scam Fake Invoice/Supplier Bill

We received an invoice for a domain name that we have, stating that it is about to expire. The domain name is already administered by a different organization. In the invoice, it states "This notice is not a bill, it is rather an easy means of payment should you decide to switch your domain name registration to Internet Domain Name Services." It is easy for this type of invoice to get lost in the shuffle, so take extra caution when you receive these types of invoices.

Phillip –

Victim Location 95973

Type of a scam Fake Invoice/Supplier Bill

Received a notice in the mail that we needed to renew our business domain and requesting payment. Invoice looks very legitimate. Had it not have been put on my desk for review. It likely would have been paid or one of our staff would have gone to the website to pay the fee.

Mallory –

Victim Location 76622

Total money lost $80

Type of a scam Fake Invoice/Supplier Bill

Sent an invoice from this company saying that my internet domain name was expired and to pay $80.

Jose –

Victim Location 87144

Total money lost $80

Type of a scam Fake Invoice/Supplier Bill

I use *** for my website, I received this letter stating that my website had been changed to IDNS and I owed them 80.00. They charged my credit card on 1-2-17. When I received a charge from *** to renew for 2 years they said they have nothing to do with IDNS. I then discovered that I was scammed. I looked up this business online and discovered that others had been scammed as well.

Noah –

Victim Location 11747

Type of a scam Fake Invoice/Supplier Bill

Received a domain name expiration notice…when I called to inquire, I was met by a very hostile person who couldn’t shed any light on my concerns other than telling me to "read the letter." When I asked to speak with a supervisor, I was met with more unprofessionalism. There are 54 negative reviews stating a similar message to mine…

Kelli –

Victim Location 89014

Type of a scam Fake Invoice/Supplier Bill

FRAUD WARNING – Again, (seems monthly now) I received a physical postal mail from iDNS, a company that tricks you into thinking your domain is expiring and enticing you to pay for transfer of your domain to their ownership. DO NOT FALL FOR THIS ! Throw it away! Go to Whois.com/whois to check the real expiration date and information about where your domain is registered. In our case, the domains are still under our control….and if we were to renew then, it would usually cost about 16.00. Not $45 per year as this fake invoice from iDNS states.

Allison –

Victim Location 21849

Type of a scam Fake Invoice/Supplier Bill

This company scrapes ICANN for the registrants names & addresses of various Internet Domains, then sends a USPS Direct Mail that appears to be an invoice. They are phishing for the uninitiated to actually pay the bill, at which point they actually TRANSFER the domain elsewhere. This scam is very similar in operation to the Telephone Slamming of years ago. No matter how much 2 pt weasel word type they use in the direct mail piece they send to a recipient … it’s a SCAM.

Caroline –

Victim Location 91606

Total money lost $180

Type of a scam Fake Invoice/Supplier Bill

I receive a letter stating my domain name is about to expire…they needed a payment right away…. So I paid $295.00… Then I received an email stating the same… I called them to say I just paid. They said they don’t know who IDNS is and they have not forward the payment… So I called IDNS a rude man….(check their review…all negative) answered screaming at me telling me to go call my lawyer… and hung up.

Network Solutions the company we used said IDNS is a scammer company that gets people like me to send in our payments and then……,,,,,Nothing.

I need to get my $180.00 back so I can then forward to the proper company

Kristina –

Victim Location 85713

Type of a scam Fake Invoice/Supplier Bill

On December 15, 2017, our company received a "Domain Name Expiration Notice" from IDNS (Internet Domain Name Services). Invoicing with credit card number and information request for 1, 2 or 5 years. This invoice states the registration for our company will expire on April 18, 2018 and we need to Act Today!

Out domain is issued through our I.T. company that services our network and computers. We’ve never heard of IDNS and have had no prior dealings with them. Our I.T. personnel said this is gorilla marketing / scam.

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