Victim Location 32907
Total money lost $4,050
Type of a scam Online Purchase
I was looking for a pug puppy online. I came across a website stating that they had 10 week old pug puppies for sale. I contacted to seller on a particular pug. The seller contacted me told me the dog was $650 with $100 for transport. I explained to the seller that I could drive to GA to pick up the puppy but they insured that the dog would do better if they flew 2 hours oppose to a 8 hr drive. I agreed since I have flown a dog from FL to NJ. So I immediately sent my information. The seller sent me an email requesting my house hold, if I had a dog before and what happened. Did I have a yard and so on. I sent $250 as a holder and the following week I sent $500. The seller requested I send it Cashapp. $250 went through but $500 got stuck. The seller started to text me and we talked for a while how they were going to get that money. I wanted the puppy so I urged the seller that I paid them I want the puppy. So the seller sent me confirmation that the puppy was set to fly out on Monday with a transport company and sent me confirmation with their information and mine and a confirmation number, with a link to the company that specialized in shipping animals. Some time on Monday afternoon I got a call from the United Care Transportation Company confirming the flight of the puppy. He explained that they sent me an email stating the puppy was not in the correct carrier and the email explained to the different sizes temperature controlled carrier’s that were available to rent. It was an urgent message. So I responded and got the least expensive crate which was $1200. I missed the noon flight for the puppy, now I was looking at the 4:00pm flight. The man from the transport company called me often updating me on the puppy. Letting me know they were taking very good care of the puppy. Then because me bank was taking precautions on where I was sending the money they held up the transaction for the $1200, so the puppy missed to 4 pm flight and had to go on later flight. Now the flight next flight wasn’t a one way flight it had stops. Now we get to Tuesday morning. The Puppy had flown all around and now is in Lousianna. The puppy is missing a guardia shot that prevents parasites the shot can be administered but would cost $550 refundable by insurance. Now they kept telling me I would get a refund of all the money that I shelling out when the dog was delivered. I went all day on Tuesday talking with Dan the customer service rep about the puppy. Now its 7pm there is still now one delivery the puppy. He sends me a text message saying the puppy is in FL but stuck in customs because it did not have COVID certified certificate. Once they had the certificate the dog would get to me in a few hours. Well go back to the sender and get the certificate. The whole time I’m texting the seller and they are assuring me the dog is coming. Without the dog that is already shipped they couldn’t get the certificate. How much for the certificate $800. Now my bank is really asking me questions and I’m getting from them as soon as we deliver the dog you will get your money back we redeem it from the insurance. Late Tuesday I get a text from Dan the United customer service guy that his supervisor that needs to sign the paper is gone for the day. They update the information tomorrow. Wednesday comes no Dan he doesn’t answer his phone. The seller now doesn’t text back. They have all the money they want from me and are ghost. No puppy and I’m out $4,050 .
I printed all the emails and text messages between me the seller and the transport people. The whole time I kept asking am I really going the get a puppy. The whole time they assured me I would. This is the picture of the dog I was suppose to get.