I ordered two pairs of GlassBox wireless earbuds, and a waterproof soft case on April 18, 2020. I received the case months later in July, however I still have not received the earbuds. I lost 44.98 USD. I have emailed them twice with no response. The website attached to the order confirmation email is “currently unavailable”.
I will also be emailing Instagram, as I learned about GlassBox earbuds through their advertising.
I ordered two sers of “airpods” and waterproof case April 21, 2020, and still have not received the items. The money was taken immediately from my account; I have an email with a tracking number and the items stopped May 23, 2020 in “delivery country destination.” Unable to contact the company at all for a refund or to see where my items are!
I purchased ear pods on April 23,2020 from GlassBox Pods and paid them $26,99. They sent me an order confirmation number in email and said that I will be notified when my order is shipped. It’s June 15,2020 and I didn’t get any information about my order,although I tried to contact them. I don’t know how to get my money back because I don’t have much experience with online ordering,so if anyone knows how can I get my money back please advise me.
This “company” is a scam. They were previously called PodsByGrey but changed their name. I ordered in January 2020 – my credit card was charged. It stated about 2-3 weeks shipping so when it had been a month with no product I emailed and messaged several times, on the shop/arrive tracking app they changed the status of my order to confirmed but I never actually received any reply/communication back from them. On my credit card statement under transaction details there was a 647 number attached to the company which was an iPhone as iMessage popped up, I sent a message and no one replied to that either. I’m sure it’s some kid that set up one of those e-commerce businesses/shops and just isn’t sending product out. Do not spend money with this company. Also, it looks like people caught on and I noticed today in the app they changed their name back to PodsByGrey LOL. What a joke.
Victim Location 96795
Total money lost $44.98
Type of a scam Online Purchase
I purchased ear pods on April 18, 2020 from GlassBox Pods. I emailed them on April 22, 2020 regarding my order because I didn’t receive a confirmation. received an email from "Michelle" sating that my order is in progress. I tried emailing a couple times after that but no response. I also called Singapore Post regarding my order and they stated that they have a slip for my package but no package was received for it.
I ordered glass ox ear pods for 29.99 and an extra case for $10 on April 15, 2020. The extra case finally arrived on June 10 but no ear pods. The case was a piece of crap. It wouldn’t hold anything. The website is gone and no one will answer my emails. I also have a friend who ordered 2 pairs in the end of April and has never heard from them again. What a rip off. I can’t add a photo because I never received the pods😡
Ordered these back in April but haven’t received the product. Scammed me out of my $30 I paid. Received an email saying that they will be providing shipping updates but it is June and I haven’t heard/seen anything. Will be dealing with my bank on this.
Total money lost $65
Type of a scam Online Purchase
I purchased two sets of wireless earbuds from Glassbox Pods and they never arrived. I went to their Facebook page where I found multiple comments stating that this business is a scam, and no one has received their products. I paid 29.99 USD each for two pairs, totalling $65 CAD. My credit card was charged within a few days and a tracking number was sent. The tracking number doesn’t appear to exist in Singapore Post. I contacted Glassbox Pods via their contact address and I contacted Singapore Post and neither have responded to my emails. My next step will be to dispute the charge with my bank.
Scammer’s website saannii.myshopify.com/password
Scammer’s email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email
I ordered some ear pods on 22 April 2020. Never received an email with tracking so I followed up with the email provided above and I haven’t heard anything at all since.
I did purchase the Greypods cost 29Usd -43SGD on the 7/4/2020 I did not know it’s a scam as the page directed to Their Instagram’s page called GlassBox and i did email them 3 times to check my order and enquirer on arrival they did reply me it will take 2-3weeks but it has been more than a month it’s true that it’s just a scam! Please don’t trust this page and they keep changing the company name.Please mark it as scam!
I purchased a pair on 22 April I followed up on the email provided on the confirmation email and nothing – $50 AUD down the toilet and it was meant to be a present. I’ll be reporting them as a scam wherever I see the advert
I ordered from this brand over a month ago. They took my money immediately and they still haven’t posted my pods. I emailed three times and requested a refund: they still haven’t responded and the only email I got from them was highly unprofessional.
Yes I am also a victim of the scam! I ordered exactly a month ago from today and still nothing… the emails I’ve been sending? Yupp NO response whatsoever.. very disappointed 🙁
Same! Exactly the same has happened to me!
I ordered April 19th, I emailed them when it was 3 weeks and I wasn’t getting shipping details. Got a notification ONCE! Now I can’t find any info of them AT ALL! Big time scammers smh robbed me out of 104.95
I suspected them the moment I got an automated email with no proper reply—and then a onetime out of the blue response which was highly unprofessional and there were no contact details or name attributed to the email whatsoever. Massive scam.
Ordered April and never received and can’t find any tracking. I paid $30. No one responds to any emails.
I’m the same 🙁
I ordered the glassbox pods at the end of March and it’s the end of May. No one is answering my emails when I ask about the estimated arrival. They are a scam and every time I see them on instagram from now on, I am going to write in the comments that they are a scam.
Purchased in February and never received! Like everyone else is saying – they do not respond to emails. It’s a scam!
They don’t reply to emails, they took the money and close the shop. Does anybody know how I can make a lawsuit to them? I’m from Greece.
I bought what I thought were some earphones but I realized I never got any tracking or other information for them, when I went to look up my order their page was gone and it had a whole different name. They took the money out of my account and that was it.
Victim Location 02116
Total money lost $29.99
Type of a scam Online Purchase
Paid $30 for wireless earbuds. They sent me an order confirmation number in email and then never sent my product. I went on the site to check the status of my order and contact customer service and the site no longer exists. Found a Facebook page for them and multiple people have been conned – spent money on a product they never received and no response back to emails. I want my money back and I want them to pay damages.
https://m.facebook.com/pages/category/Electronics/GlassBox-Pods-101206848054413/
Scammer’s email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email
Order airpods April 21,2020 never received my order. Charged my card without receiving my order. I been emailing them since April , beginning of May about my worse and nobody haven’t reply back to my email
All I’m saying is , i have purchased Airpods April 21, 2020 it is now May 17, 2020 i have emailed them and i gotten back a few emails but now there is no replies. The airpods was on sell on they website on Instagram, PLEASE DO NOT ORER NOTHING FROM THEM ! They took my money. They also told me my order had been shipped but never received anything in the mail. My order ended up being in Singapore and it been at they location for about 20 days. Please do not ORDER NOTHING! [censored]ing scam people
DO NOT ORDER! I ordered this product about a month and a half ago. When I reviewed my order, the prices were in Canadian and they offered a buy one get one free discount. As soon as I confirmed my order, the prices automatically converted into US and the discount that was showing disappeared. I immediately emailed them for a discount. At first I received a couple very short replies but they said they would refund me. I then it an email saying I had been refunded. That was 34 days ago. Now they are not replying to my emails and I can’t even locate their website. Hugeee scam! I located them on Instagram and they have disabled comments on all of their recent posts but if you scroll down you can see that they are scammers and have done this many times before. DO NOT ORDER!
I found this company through Instagram, which in hindsight I should’ve known not to trust it. However, after reading all the reviews, I decided to order from the company on April 7 spending roughly $27. I assumed due to the pandemic that it may take longer than usual, but after nothing for nearly a month, i decided to email the company requesting a refund. Mainly because i just decided to buy actual apple AirPods instead. They informed me they couldn’t issue a refund because my order had already shipped. I asked when the order shipped because i never received a shipping confirmation email. No reply. This conversation took place at the end of April. I gave them a few days, and emailed again asking when my order shipped. Again, no reply. After researching, i discovered their website is deleted and cannot get any contact. Do not order from this company. It was only $27, but regardless that $27 of my hard earned money literally stolen.
Beware this is a scam , I ordered a product over a month ago and haven’t gotten anything, now website is down and no response to email . They took my money.
Scammer’s website Glassboxpods
Country United States
Type of a scam Online Purchase
Initial means of contact Email
I ordered a product over a month ago and have not gotten anything . They are not responding to email and website is now down . I want my money back .
I ordered from them FOUR MONTHS ago (Since January) and have sent several e-mails and they did answer (finally after many attempts) “Sorry for the delay. Your order is shipped now and will be delivered shortly”. I got that a month ago and have yet not received them. I am really disappointed with the long waiting.
I ordered them before the pandemic broke through and now when I hear that others only waited for one month to receive them makes me sad. I demanded a refund or to ship the pods. I am still not sure if they really shipped my order or not. In addition. their web page is gone now!
JUST WAIT!
I ordered these a whole 2 months ago. When I emailed them contact was very limited and it seemed more and more like a scam. I’m got one email back saying that due to the pandemic, shipping would take longer, and I emailed them back but then got no response back. Them just came in yesterday and are AMAZING. Frustrating that it took 2 months, but we have to remember that this pandemic is affecting companies differently. Great product if you have the patience to wait for it.
Ordered some pods in february still not recieved them and had no communication with them and they have deleted their website! Absolute bumping [censored].
I am still waiting for my ear pods. I also found this company through Instagram, the advertisements and reviews were quite believable.
I’ve been waiting since January! With some further interrogation i came across “Pods by grey” now referring themselves to “Glassbox,Pods” On Instagram.
I’ve made several attempts to reach out to them with no response.
I’m livid. It surely has to be a scam?!
Okay I was just like everyone in these reviews! I thought it was a scam! I had ordered them in March and waited three weeks (since they said shipping takes 2-3 weeks) and emailed them asking for a status on my pods! I never received a response so I for sure thought it was a scam! I FINALLY received them today! It is May 6th! I swear I’m not some paid sponsor to write this review or anything! So I’m just thinking that your pods will come wayyyyy later! I think since they’re from China and because of this whole pandemic, that’s probably why they’re taking forever. Best of luck y’all!
THIS IS A SCAM! I AM EXTREMELY UPSET, AND I DEMAND A REFUND.
Has anyone successfully reported them to the FTC (or some other federal source) and received their refund? I hope all of us get our money back. I want them to be punished for their illegal crime, eliminated, and our money refunded in full.
Again, has anyone been successful with a full refund, and reported them?
I promise you I just received mine today! A whole two months later! How long has it been since you ordered them? I thought it was a scam too because they weren’t responding to my emails! I think since they’re from China and because of the pandemic, that they’re just taking forever to come! I was going to even file a claim to my bank to get my money back but there’s no need now! I hope yours come!
Pods by Grey is a scam, do not purchase from their website. I bought ear pods over a month ago and yet to receive. I also received generic email advising of delays however nil changes in a month on arrive tracker. Plus tracking code does not exist when used on Singapore Post website (arrive mentions it is being shipped by Singapore post).
Horrible people ripping people off. I hope karma comes back to them.
Same happened to me. But they came in! Hopefully yours do too. They just come in MUCH longer than it is advertised.
I hate this. I want my money back. Have you been successful with a full refund, and reported them?
Hi my name is Aswathy Nair. I have ordered EarPods from pods of grey but I haven’t received any thing. And also when I email them I got a reply that is totally scam. It’s a fake site don’t order guys they will take money but item never came. And also no tracking id this is totally scam and fake. I lost my 40CAD
Submitted complaint to FTC.
Have you received a full refund from your bank? Did you file a scam report?
Did you get a response from them, and a full refund?
I got a reply… from a gmail account, poorly written. Total scam!
I made my purchase & my order was confirmed on 19 January 2020. It’s been 3 months since the order & I emailed them about 5 times & there is no response from them at all. Stated in their website that it takes 2-3 weeks to ship internationally but its been 3 months.
Did u get urs?
Do not buy! I saw the ad on Instagram and gave it a try. My pods never came !
Not worth the purchase. Just like everyone else on here said, it’s been about a month since I made my purchase and still no sign of shipping even though I’m tracking with arrive. Just says order confirmed. I too have emailed them and the only response I got was that my order has been confirmed and I’ll be notified when it has been shipped.
I placed an order January 13th. Ive sent 2 emails up until now, and still haven’t received a response. The payment was made and the amount was taken from my account.
Purchased the wireless earbuds on 21 Dec 2019 after seeing it on Instagram. Payment was successful. Emailed 3 weeks later asking for shipping update but no reply. Up until today, no respond from podsbygrey.
Placed order on 1/18/20. Funds came out of my account but did not get confirmation email.sent 3 emails with no response
Victim Location 32828
Total money lost $29.75
Type of a scam Other
I found this company through Instagram and decided to buy their products (wireless earbuds). I remember keeping it in my cart and they sent an email for a discount, which made me think they’re legit as they seem to be active (as well as the fact that there are reviews on the site and the site is well made). So I paid and accidentally put in the wrong billing address, but the payment still went through. I emailed them for two concerns: having put the wrong billing address, and on the google maps location that they show when viewing your order, it would be shipped on the other side of town from where I live. I have sent 5 emails from the time of purchase (25th of December, 2019) and I write this on the 9th of January, 2020, and have still yet to hear a response from any of my emails, which brings me to believe it’s a scam. Not only that, but the item has still yet to be shipped even though they offer “free worldwide express shipping”. I feel I have given them plenty of time to have at least responded to one of my emails, since the last one I sent was 5 days ago. I really do hope to get my money back or at least for them to see some consequences because even though it was only about $30, that is still money I worked for that went into undeserving hands.