Victim Location 23228
Type of a scam Utility
My husband’s work number is not a Dom Energy contact number. He received a message informing him of a disconnection. He called me and I was sure that wasn’t the case. After researching the number and my account I confirmed that was not true.
Victim Location 23225
Type of a scam Phishing
Voicemail received alleging disconnect by Dominion Energy due to non-payment. Two numbers provided 866-466-0950 and 866-841-9998. They are claiming to seek immediate payment or disconnect same day. The callers are not from Dominion Energy. Thankfully Dominion has already warned about this, so I was aware of the scam attempt going around.
Victim Location 23225
Type of a scam Utility
RECEIVED A PHONE CALL – DID NOT RECOGNIZE THE NUMBER SO FORWARDED IT TO MY VM. WHEN I LISTENED TO IT IT STATED THAT MY LIGHTS WERE DUE FOR DISCONNECT TOMORROW ( HOWEVER, I DO NOT HAVE DOMINION POWER AS MY PROVIDER, I HAVE SOUTHSIDE ELECTRIC ,THAT’S HOW I KNEW IT WAS A SCAM) I SAVED THE VM A PROOF/EVIDENCE
Victim Location 23608
Type of a scam Utility
Received 2 calls from the same number within 40 minutes saying… due to an outstanding balance I would have a power interruption — my power would be turned off in 30 minutes if i didn’t act. I was to call 844-892-4679. I didn’t, and this is not a number for Dominion plus I have no balance, so obviously a SCAM. Not the first call I’ve received, though a much better recording than a previous one with computer synth voice. That 844 number seems to have been used for many scams.
Victim Location 23602
Type of a scam Utility
I got a call from these people informing me my power was going to be shut off within the next 30 minutes if I didn’t immediately purchase a prepaid card and submit a payment to them.
Victim Location 23605
Type of a scam Utility
It is an automatic message that is to inform you that your account is going to be shut off due to none payment. It then asks you to press 2 and connect to their billing department or call them back at the 757-568-5432 number. Then it thanks you for choosing dominion energy.
I know it is a fraud. My bill is paid and it sounds like most fraud automatic machines. My concern is for the lack of people working now due to covid 19 and how many people this message may effect.
Victim Location 23238
Type of a scam Utility
I don’t have much information other than a pre-recorded call and a phone number. There was a recording that stated that my Dominion Power account needed to be paid today or my electricity would be disconnected. It then asks that I "press 2" to be transferred to their billing department or return their call immediately. Dominion Energy sends past due notices by mail and email (I’ve been there), and they offer flexible payment plans if you get behind. It was immediately apparent that this call was not from Dominion Energy. The number shown on the caller ID, as well as referenced in the pre-recorded message was (757)881-1166. To my knowledge, Dominion Energy doesn’t list that as a contact number on their website or in any of their communications. Hopefully this helps someone.
Victim Location 23238
Type of a scam Utility
The was listed on a voicemail we received regarding a "missed security deposit". We were told to verify our account information and when told we didn’t have it were put on hold. When we heard from "the general manager on the floor" we were told we had to go to "a local facility to pay in person." When we asked for a name they hung up.
Victim Location 23451
Type of a scam Utility
Called from 757-802-3624. Threatened disconnect of Dominion Energy. Message left to call 1-888-711-2725.
Did not call back
Victim Location 23451
Type of a scam Utility
Caller left robo call on my voicemail stating "welcome to Dominion Energy, this is an automated call to inform you that your account reflects a disconnection order due to payment history, please contact us at 757-516-4763 to avoid the disconnection". This is a horrible hoax being presented at a very vulnerable time for most of the country right now due to the virus epidemic.
Victim Location 23324
Type of a scam Utility
Cell phone indicated a voicemail message but no missed called. The following voicemail message is left: “Good day welcome to dominion energy this is an automated call to inform you that your account reflects the disconnection order taking place today due to nonpayment history press two to be transferred to our billing department or please contact us at 757-241-6655 to avoid the disconnection sorry for any inconvenience that this may cause you thank you for choosing Dominion energy…”
Victim Location 23666
Type of a scam Utility
"Good day welcome to dominion energy this is an automated call to inform you that your account reflects the disconnection order taking place today due to non payment history press 2 to be transferred to our billing department….."