Dealer Processing

Cody – Aug 21, 2020

Victim Location 80401

Type of a scam Other

"Brandon" left a voicemail saying my vehicle warranty is about to expire. This is a scam, live agents are trained to not give out their company name, address, or actual phone number because they are afraid to get sued.

Kyle – Aug 06, 2020

Victim Location 31217

Type of a scam Counterfeit Product

This "company" continues to call my phone saying that they are giving me a final courtesy call about my vehicles warranty. I have asked to be removed from their call list several times and they continue to call from different numbers. I have blocked numerous telephone numbers because of this. I also am well aware that this is a scam considering that I am employed at the dealership in which I purchased my vehicle and I am well aware of my 4 year/ 45k mile warranty that I was given on my vehicle. My car only has about 15k miles on it and I am well aware of the proper protocol to extend my warranty through my dealer. Please help me and many others by putting an end to this scam "company".

Kimberly – Aug 05, 2020

Victim Location 30096

Type of a scam Phishing

First off note that ScamPulse.com shows a company with the name "Dealer Processing" and whose business is described by the actions the following is "Out of Business". Also, I did not lose anything from this other than the time trying to track these buggers down.

A person calling himself "Brandon" called with a "dealer warranty is a about to expire" pitch. In the interest of trying to get more information, the only thing that I could get out of the "agent" that I spoke to was that he didn’t have any information about the car in question, didn’t know where his company was located, only that he did have a years out of date address for me that he did understand what FTC/FCC means. Two more calls produced in similar results. A third and fourth call did not answer, suggesting that my number was now blocked. Complaints have been filed with both the Federal Trade Commission and Federal Communications Commission.

The two telephone numbers directly involved are 509-204-8606, which is from Washington state, and 888-240-8861, a generic WATS number. Another number possibly associated with these is 520-317-2954, which is in Arizona.

Reginald – Jun 02, 2020

Victim Location 93041

Type of a scam Other

I have been getting these calls at all kinds of hours trying to get me to buy an extended warranty on my vehicle. My car is only 2 years old and still under warranty. I explained this. I also explained that my number is on the DO NOT CALL LIST multiple times. I threatened to call a lawyer. Nothing stops them. Sometimes they only call once, other times I have recieved multiple calls in one day. They call from different numbers so it’s hard to tell where they are really calling from. I just want it to stop. The numbers I listed above are just a few of the numbers I have saved from them theres been so many more.

Shane – Apr 22, 2020

Victim Location 78210

Type of a scam Other

Receiving multiple calls from "Linda" from Dealer Processing from multiple phone numbers offering extended car warranty. Here are other numbers from "Linda".

(430) 703-5075

(737) 238-2057

(903) 228-9302

(682) 265-9526

Caitlin – Mar 31, 2020

Victim Location 70118

Type of a scam Other

They repeatedly call me about a warranty I never purchased. I get around 8 calls a day from different numbers asking the same thing. They want a deposit before they reveal any information and harass all day.

Maria –

Victim Location 77034

Type of a scam Counterfeit Product

I receive 3-5 calls per day from Linda at Dealer Processing.

Christine –

Victim Location 33435

Type of a scam Phishing

This caller uses numerous fake numbers or phone numbers that are no longer in service. The initial recording states they are ‘DEALER PROCESSING’ and are giving me one last opportunity to extend the warranty on my car. Then they ask a question that prompts a ‘yes’ answer. However, any voice statement made, such as calling them ‘an [censored]’ will get the reply: ‘congratulations’. Mind you, this ‘last opportunity’ never ends as I have been getting these calls for more than 2 years.

When the recording ends an option to press 1 to talk to a service agent or any other variety of numbers to ‘opt out’. Pressing the ‘opt out’ number ends the call but doesn’t stop them from calling again, and again, and again for years. Same message.

Pressing 1 gets you stuck in an advertising recording. If and when a person comes on the line they ask for your name. I never answer their question no matter what it is. Instead I ask them to tell me who they are and who they represent. I I don’t get hung up on, which happens quite frequently, I will continue to avoid answering their questions and pose questions asking them for their location, address, web site, actual phone number… Eventually, they will hang up. It is my estimation that they are a phishing scam as they keep wanting my name and for me to say ‘yes’.

Bobby –

Victim Location 33556

Type of a scam Phishing

3-5 calls per week

different numbers display each time, when I call them back, number disconnected message

Steve from Dealer Processing, always same message/recording, auto warranty expired

I wait for human to talk to

Human tells me, our automated system not working, asked to provide make and model of my car, besides my name

I just keep saying yes until I finally get to another company, National Dealer Protection

I make my way, by saying yes, to a finance manager

Quoted $199 down, $120 per month for 22 months for 4 year term

I ask for an email confirmation before I give them any account numbers

The fight starts because, of course, they refuse to do that

I say, let me check your Website before I agree to anything

I checked for National Dealer Protection on Web, nothing is found with that name

But I found scams on Dealer Processing

I mention this to the finance manager, he starts to argue, probably because I let him for 20 minutes of conversation

He hangs up on me, call ends

Jason –

Victim Location 29209

Type of a scam Phishing

repeat calls with automated voice

Jon –

Victim Location 30097

Type of a scam Phishing

Selling extended warranties using repeated phone calls (ongoing for several years now)

Clinton –

Victim Location 85712

Type of a scam Phishing

They put out robocalls from many different numbers and call relentlessly with a recorded message saying something like my automobile warranty is about to expire, and warning me that this is the last call or warning that I will receive unless I renew it right away. I wish that were true. I’ve received at least 30 of these calls in the last few months, and I’ve been keeping a log of all these calls. I don’t own a car, don’t/can’t drive because I’m disabled, haven’t driven in 13 years. When I did own a car, it was a 20 year old used car and I’ve never had a car warranty in my life. I have blocked their calls, asked them to a stop calling me, reported all calls to the National Do Not Call registry (which does nothing except maybe compile statistics). I’ve filed complaints with the BBB, the FTC, and now I’m ready to contact the FBI to report their scam. I have kept a call log and will continue to do so, because I am certain they will continue to call. Whatever records I have, I will turn over to any agency that can help to stop these scammers. Please contact me if you want these records.

Tasha –

Victim Location 55042

Type of a scam Other

This number called me and says their from dealer processing and my warranty for my car is up and I don’t even have a car and when I told him that they hang up but continue to call

Geoffrey –

Victim Location 48098

Type of a scam Phishing

Caller asks questions trying to get person called to say "YES" – the response is recorded and employed by the caller to fraudently authorize charges to the called person.

Rosa –

Victim Location 53577

Type of a scam Other

They always identify themselves as Heather from Dealer Processing, then proceed to tell me that the warranty has expired on my vehicle and this is my last chance to renew it. They then ask if I would like to talk to an agent.

At this point I say no and hang up. I have been contacted by all the numbers listed above and my husband has also been contacted. We are both on the "No Call List" however it doesn’t stop the calls. I am worried that an elderly person is going to say "yes" and get scammed.

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