Customer Service Department

George –

Victim Location 46321

Type of a scam Travel/Vacations

I answered a local number on my cell and received a recording that said "Hi this is Josh from the Customer Service Department" and then he said something about being selected for or winning a vacation of some kind. I hung up immediately. I am on the do not call list.

Manuel –

Victim Location 55350

Type of a scam Phishing

An automated phone call stating "This is Josh from the service department; can you hear me okay?"

Randall –

Victim Location 98102

Type of a scam Travel/Vacations

I receive a call daily from numbers in the Maryland/Virginia area that are robocalls that start out "Hi, this is Josh from the customer service department, can you hear me okay?". Then he goes on into a spiel about how I’ve been picked for some free hotel rooms or whatever.

Carl –

Victim Location 55079

Type of a scam Phishing

Caller in what initially sounded like a live voice said he was from the "Customer Service Department" and asked if I could hear him OK? I was expecting a call from someone I have not spoken to often and could not hear very well so I said "Yes" only to instantly regret saying it as the follow up voice sounded automated. I quickly hung up.

Tony –

Victim Location 55322

Type of a scam Phishing

I got a call on my cell phone saying "This is Josh from the Customer Service department, can you hear me OK?" Then, literally a couple minutes later I got a call from the same number with a ladies voice. Since I recognized the number, I hung up immediately without really even paying attention to what she said.

Joe –

Victim Location 84404

Type of a scam Phishing

I answered the phone from the number above and it was a man that said "hello, this is jack from the customer service department. Can you hear me?" I answered yes and then realized it was potentially a scam and hung up.

Kristy –

Victim Location 21207

Type of a scam Travel/Vacations

Can you me OK scam. Offering me a vacation. Called from a customer service department but never specified where.

Clayton –

Victim Location 55975

Type of a scam Phishing

Call received from recording. The recording didn’t mention a business name, just that they were with the "customer service department." The recording was loud and clear, but the male voice asked me if I could hear him. I said no and disconnected the call.

Alex –

Victim Location 92694

Type of a scam Phishing

I received the "Can you hear me?" phone scam. The caller or automated recording started with: "Hi my name is John and I’m calling from the Customer Service Department…….Can you hear me?" I’ve researched that if you reply "yes" they store your response and use it for fraudulent charges that they say you’ve consented to. The fact that they have the "yes" response is used against you if you try to dispute the charges. I hung up immediately without responding to the question.

Wendy –

Victim Location 63385

Type of a scam Phishing

Recorded message, "Hi, this is Josh from the customer service department. Can you hear me okay?"

Derrick –

Victim Location 33321

Type of a scam Travel/Vacations

Asks if you can hear them okay and then goes on to tell you about cruise line promotions. Wants you to say "yes" according to other online searches.

Nichole –

Victim Location 21217

Type of a scam Phishing

recording identity as calling from the customer service department caller name Josh, asking if I could hear him

Paula –

Victim Location 37920

Type of a scam Sweepstakes/Lottery/Prizes

After answering the phone a male voice states "Hi. This is the Customer Service Department. Can you hear me?.". After responding, "Yes", the caller says you have a won a trip on a cruise.

The caller seems to be an automated/fake voice.

Darrell –

Victim Location 33334

Type of a scam Travel/Vacations

The number was one of those "can you hear me OK" scams where they try to get you to say yes so they have your authorization on record . I picked up the phone and the gentleman introduced himself as someone from the customer service department and he quickly said "can you hear me OK?" Then went into the scheme about having one a Disney vacation package.

Olivia –

Victim Location 90744

Type of a scam Online Purchase

I believe it is one of those "Can you hear me?" scam. I got a phone call that sounded like a recording. A man said he was from the "customer service department" and asked if I could hear him. I immediately hung up.

Natalie –

Victim Location 78754

Type of a scam Phishing

I received a call on my cell, the man identified himself as being from "the customer service department" and then asked "can you hear me ok?" I responded yes, and then realized my mistake and hung up the phone.

Jesus –

Victim Location 90744

Type of a scam Online Purchase

I believe it is one of those "Can you hear me?" scam. I got a phone call that sounded like a recording. A man said he was from the "customer service department" and asked if I could hear him. I immediately hung up.

Hillary –

Victim Location 77077

Type of a scam Phishing

Asked if can hear and I said yes. Please be careful and I will watch for charges.

Virginia –

Victim Location 46202

Type of a scam Travel/Vacations

The individual called stating that he was with the "Customer Service Department" and immediately asked "Can you hear me ok?". When I said "Yeah, I can hear you fine" he started talking about how I had been choose to receive free tickets for a vacation to Disney. I hung up the phone as I realized that this was most likely a ‘Can you hear me?’ phone scam.

Meredith –

Victim Location 61525

Type of a scam Phishing

A person called and said "Hi this is Josh calling from the customer service department. Can you hear me okay?" I immediately hung up the phone.

Fernando –

Victim Location 64113

Type of a scam Phishing

They called and identified themselves as customer service department and then asked if I could hear them all right.

As instructed by KCTV5 news, I hung up without saying anything.

William –

Victim Location 40502

Type of a scam Travel/Vacations

Someone from "customer service" asked if i could hear him ok. I answered yes. He began talking about being selected for a free vacation. This was a robocall.

Lydia –

Victim Location 63051

Type of a scam Identity Theft

"Hi this is Josh with customer service, can you hear me okay?"

Heard about this scam, but it still caught me off guard and I said "Yeah?"

Robotic voice, recorded call, purpose is to get you to say "Yes" so they can record it and "prove" you accepted something

Robyn –

Victim Location 63088

Type of a scam Sweepstakes/Lottery/Prizes

i was claled by "Josh in the customer service department." He asked if I could hear him, and then after I (stupidly) said yes, he said I won a Disney cruise.

Haley –

Victim Location 72211

Type of a scam Phishing

Claimed to be from " customer service department" and asked "can you hear me OK?"

Veronica –

Victim Location 49411

Type of a scam Phishing

Phone number call came from on my cell is 248-731-5865 Michigan. They asked if I could hear them. Forgot and said yes and they said they were from the Customer Service Department. I said we are not interested and hung up.

Charlotte –

Victim Location 55448

Type of a scam Phishing

A recorded voice said they were from "the customer service department." They asked me a question that I would answer "yes" to. I knew of the scam but fell for it anyway. A news organization said to report it to you right away.

Wesley –

Victim Location 15010

Type of a scam Phishing

Used a local area code number. When answered computer announces hi I’m Jeff from the customer service department. Can you hear me ok? I disconnected call and made no communication efforts

Eddie –

Victim Location 15218

Type of a scam Phishing

Received a call and was immediately asked "Can you hear me ok?". I responded "yes" before I even realized that it was an unknown number and likely a scam. The caller started to say that I won a vacation, but I immediately hung up before saying anything else.

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