Capital One

Timothy – Jul 20, 2020

Victim Location 44060

Type of a scam Credit Cards

Entered by ScamPulse.com Staff – LJ – 7-20-20

I received a suspicious text from 732-307-8285. Claimed to be with Capital One. I was approved for a $5000 loan and to call them. I applied with a number of places online for a loan. I did not call the number or reply to the text.

Jerry – May 24, 2020

Victim Location 22151

Type of a scam Phishing

Got a text saying FRM:[email protected]

SUBJ:Capital__One

MSG: we regret to inform you that your Capital 0ne account is limited. Call 7035035050 for more information

The reference number they give is from a home improvement company not a bank or anything related

Jonathan – May 15, 2020

Victim Location 40204

Type of a scam Credit Cards

This number called me saying I was approved for a credit card with a 1.99% intrest rate if I called a certain number which I didn’t have time to write down they said the call was a one time offer and then said I had 3 business days to call and take up the offer. I was told by two individuals that this probably was a scam. I’m just warning you before the public gets scammed.

Nichole – Mar 27, 2020

Victim Location 33570

Type of a scam Credit Cards

Received a official looking letter from Capital One asking me to send copies of my SS #, Official ID and official addess to finish processing my Walmart Caital One credit card application. Of which I have never applied for.

Alberto – Mar 20, 2020

Victim Location 43064

Type of a scam Debt Collections

I got a call from a guy who had all of my personally identifiable information. He said I had a Capital One credit card since 1991 with a $3100 balance. It wasn’t true. He said I’d been making payments for 9 years, then quit. He wanted me to pay $3180. He said he was a NY debt collector, and he was collecting on a debt. His number is 708-620-3256.

Marc – Mar 04, 2020

Victim Location 85746

Type of a scam Credit Cards

I have checked my credit score and background every year I have found some suspicious things I know I didn’t purchase or open so this past month I had to put alerts and freeze my info must not have worked because I’m still getting these offers and scams via post mail.When they call I block then but doesn’t stop them for trying further. I even receive mail from other persons name that don’t live with me today and never has lived with me so I made reports due to ups but mail for these people won’t stop coming to my address.Please be careful and much luck and blessings God Bless

Kaitlin – Mar 02, 2020

Victim Location 67056

Type of a scam Credit Cards

New card.

Same great perks.

Rekindle your love for your Capital One® card.

Re: Your account ending in (number deleted)

Hi (name deleted)

Your old Capital One card is about to expire and you should have received a new one in the mail. If you haven’t already activated the new card, do that now to keep enjoying your many benefits.

Activate My Card

Speaking of benefits, here’s a quick recap of all the perks available to you as a Capital One customer. Unlimited rewards are just the beginning.

My card was not about to expire and had several years left on it. I contacted Capital One and was advised they never notify one that the card is about to expire by use of email. It is done by US Mail by sending a new card. I was told the email address given herein is not a valid email address for Capital One and the phone number isn’t valid either.

Suzanne –

Victim Location 70776

Type of a scam Credit Cards

My caller ID had Capital One with an actual Capital One number. The man was obviously not with Capital One, so I said I’m not interested please don’t call back. He then told me to go Fu– myself.

Bridget –

Victim Location 33444

Type of a scam Credit Cards

They offer me to Low my Interest-rate of all my credit cards, they asked me to provide my credit card # and the last # of my social security. They said they work with MasterCard and Visa.

Todd –

Victim Location 11961

Type of a scam Identity Theft

Received a letter in the mail stating that Capital One is missing important information on my account and this information must be provided via Fax or return mail by stated date or card will be restricted and then cancelled. Information asked for included: Social Security number and copy of SS card or W2/tax return, as well as, a copy of passport or government issued ID. I immediately contacted Capital One using the number on the back of my credit card and informed them of this letter.

Devon –

Victim Location 77726

Type of a scam Other

Got a letter in the mail stating it’s from Capital One Bank, with a $10,000 check. He stated what he wanted me to do and to fill out my name for the loan with interest rates. Well, I know I can’t get a loan of that amount from Capital One Bank, because I already tried and they turn me down. What I will do is take the letter to Capital One Bank so, they can get a copy of the letter and the loan papers.

Linda –

Victim Location 32534

Type of a scam Credit Cards

Received notice in mail from Capital One about an account in my name with a 0 balance and $300 line of credit. I called customer service and they requested my ss#, which I refused to give. I asked for a supervisor and was on hold 5 minutes. Finally hung up. The agent had a heavily accented voice.

Joseph –

Victim Location 87109

Total money lost $800

Type of a scam Credit Repair/Debt Relief

I applied online for a personal loan starting with lending tree… next thing I know im cycled through tons of lender websites and in middle of getting calls and emails I got a text saying they can help me… I call it and a Indian man talking fast says he will help me he’s with capital one and give me more than i asked for at 4 percent interest. He then said he needed to pay my credit cards off to get better credit score. After couple days I see payments pending on three accounts. He was so nice and constantly in contact. Then he had me repay that with same credit cards by buying Google play cards and sending it back. But after I sent one I became suspicious by then it was too late. Payments were all bogus on credit cards. All my accounts including credit union checking were compromised and placed in bad status. I have every phone call recorded and all communication saved, due to what I do for work. So many things came out at end proving the scam. I am lucky I noticed before I sent money for the 2 larger accounts. He claimed his name was Kevin H. But later he slipped up and his voicemail said Jim swaardson. All lies. Id love to turn over my evidence and end these creeps. I had several other fraud people constantly contacting me. I was infested totally with [censored] everywhere i turned.

Ramon –

Victim Location 15644

Type of a scam Credit Cards

Consumer stated Capital One called to lower their interest rate. New it was not the company. Didnt provide any info to the caller

Cynthia –

Victim Location 64133

Type of a scam Advance Fee Loan

This man called me and told me I could have a loan for $3,450 with no credit check then he proceeded to push me to this number that I put in and the man on this number tells me that I need to send them the first payment which would have been $150 before they could send the check to MoneyGram I told them that I wanted to check them out first they were fine with that I checked them out Capital One does not give personal loans

Alan –

Victim Location 72687

Type of a scam Phishing

I received a letter in the mail that stated it was from Capital One and it is dated August 28th, 2018. It was informing me that my account is closed and that my card is no longer active. It also states that if I didn’t request my account to be closed that I will receive another letter in the mail explaining why my account is being closed. I used the chat feature on the Capital One website last night and I was told that my account is not closed and my card is still active and that there is nothing wrong with my account. The representative I corresponded with said that Capital One didn’t send me any letters at all specially one about my account being closed and that I received suspicious fraudulent mail. It is illegal for anyone to impersonate another person or company for any reason. I just wanted to make people aware that someone out there is impersonating Capital One and sending out fraudulent letters to their customers and if you have any questions to please call your Capital One Customer Service Line first to get the information you need.

Jake –

Victim Location 40511

Type of a scam Phishing

I received an email that said Capital One. It said I was approved for a loan. They wanted my account and routing number, but the kicker was when they told me to call my bank and get my online bank User ID and password but don’t tell my bank Capital One wans to deposit money in the bank!!! A BIG RED FLAG!!! It looks legit but looks are deceiving.

Be fore warned, if in doubt, contact the BBB.

Tanya –

Victim Location 45801

Type of a scam Credit Cards

1-855-522-7663 called and left voicemail. Told me her name was Megan with Capital One Application Fraud Team. Told me to call back about a very recent application and that I need to call back as soon as possible Monday through Friday 8AM TO 10PM Eastern Standard Time and Saturday and Sunday from 8AM TO 5PM Eastern Standard Time. Asked me to call them back at 1-855-522-7663 with reference number 1362691-1805023 when calling them back. Repeated reference number a second time. Then said she looked forward to hearing from me and to have a great day!

Kristy –

Victim Location 35758

Type of a scam Phishing

NOTICE. IMPORTANT

Dear Valued Customer:

We notice that someone want to make use of your bank account from another location, please view the attachment and confirm if you are the one.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

About This Message: This service email gives you updates and information about your Capital One relationship. Your privacy is important to us.

Capital One Privacy Operations Headquarters: McLean, Virginia, United States

© 2017 Capital One

Christy –

Victim Location 37019

Type of a scam Credit Cards

Received this and I did open it and give some personal identifying information. After not feeling comfortable with the information they were requesting, I called Capital One and this was not from them. I have closed my account and put an alert with credit bureau.

Erica –

Victim Location 28658

Type of a scam Credit Cards

I received an email about updating my information with Capital One on my credit card. Stupidly, I updated everything, including giving my SS#! I KNOW better! Not until I thought about always hearing that these companies would never ask for your personal info on line did I go back and see typos in the email. And then, when I looked at the email address, it doesn’t even relate to Capital One.

Gina –

Victim Location 32129

Type of a scam Credit Cards

I was contacted several times by 2 800 numbers stating they were trying to lower my interest rate on my credit card. Somehow they Knew it was Capital One that I have and used that information to try and get my card number.

They said that my rate was 24% was I aware of it? I said no, they asked me for my expiration date, I gave it to them,

then they said grab your card to verify your account. I didn’t do it. that was from the number 1-800-847-2911.

Subsequently another number 1-800-903-3637 called and identified themselves as capital one and did I want to lower my rate. I have a call app on my phone which usually alerts me of possible scams, but it actually identified the number as Capital One, so I gave more info to that number. I never gave my cc number though and they keep calling. I called Capital one myself and notified them about what was happening and they did not initiate any calls to me. A scammer is out there trying very effectively and slyly to get folks numbers. I have reported it to the credit card company, you and my local police department. Go get them, before they scam some old folks.

Thanks, Lori Liskovec

Richard –

Victim Location 99216

Type of a scam Credit Cards

The scammer sent out a letter indicating a problem with our credit card account. Said we could resolve it by contacting their 1-877 phone number and giving them our account number, name, address, social security number, date of birth, and the "case ID" that appears at the top of the letter.

Susan –

Victim Location 75238

Type of a scam Phishing

I initially received an email saying that suspicious activity had been detected related to my Capital One online credentials. The letter stated I should change my password but also offered complimentary credit monitoring at www.transunionmonitoring.com (first suspect detail). The email looked incredibly authentic, but came from [email protected] (second suspect detail). I went to the monitoring website to check it out and the first thing it asked was for my SSN (third suspect detail). I wrote it off as a scam and that was that. Then, about a month and a half later, I got a letter in the mail at my home address that was almost identical to the email. It used my legal name and detailed the same fraud suspicion. I thought it may be real so called the Capital One fraud department (from the number on their website, not on the letter) and they let me know I had not been sent anything. The letter is extremely convincing and looks very real. My husband also got the email and letter, so the scammer clearly has a list of Capital One customers.

Catherine –

Victim Location 43615

Type of a scam Credit Cards

I answered the call and someone who I could barely understand. He told me he was with Capital One and I was pre-approved for lower credit card interest rates. He went on to give me details of MY credit accounts however, I do not have a Capital One Credit Card at all. He asked me for my credit card expiration. I put him on hold and attempted to call the BBB on the other line. BBB could not take calls at that time so, I hung up on him. He then proceeded to call me back on multiple different numbers- 4 times. I answered again on the last number. It was the same person and said we lost connection. I said no I hung up as I am not interested and I need to check your accreditation before doing anything. He then went to say he understood but then said he was not asking for my personal information. I told him yes you are and I do not have credit cards regardless therefore, you can stop calling me. I do have credit cards but I didn’t feel this was his right to know. Can you please look into the numbers I provided as I feel this could be a terrible scam. Thank you.

Clayton –

Victim Location 97302

Type of a scam Identity Theft

I received a letter from "capital one" stating that a credit card account may have been opened fraudulently using some of my personal information and I may be a victim of identity theft. The letter asked me to call 800-239-7054 to talk with a customer fraud protection team. I had just opened a new account with Capital One and felt they would have called or emailed me with this concern. I called Capital One and they told me there is no such issue with my account and suggested I filed a report with the BBB and contact my local authorities.

Carlos –

Victim Location 87123

Type of a scam Phishing

"Ashley," phoned 2/16/2017, claiming to be in the fraud department of Capital One, asked me to confirm my name, which I did NOT, and asked if I had written a check against my Capital One account for $3,000. I again didn’t confirm my name but told her I’d never had a Capital One account. I hung up.

She called back and I answered without realizing it was she again. She said she would make sure the $3,000 check was not honored and would send me a new Capital One credit card and some checks.

I told her not to do that, and reiterated that I was not a Capital One customer and never had been.

I hung up again.

Brandy –

Victim Location 83330

Type of a scam Debt Collections

Received a call saying I owe money on my capital one card but that card has been closed for over 6 months. Called back the number they gave me to verify and it rang through to a totally different business.

Joy –

Victim Location 37130

Type of a scam Phishing

This is a phishing scam, apparently run by someone pretending to be Capital One, in an attempt to gain access to your account and clear out your funds. However, closer inspection reveals that Capitol One is actually involved themselves in this scam, and that the CEO himself has personally commissioned the scammer. Mr. Fairbanks ends up with most of the proceeds and gets plausible deniability because the actual scamming is done by someone who is officially not a part of the company.

How do I know this? Well, I reported the scam to [email protected], the address which their website says to send scam reports to. Of course, the mail was bounced back. Why? Because they really don’t want to know about scams. Why not? Because they commissioned it. If they know about it, they’re legally required to stop it. If they stop it, they stop making money from it. Need more proof?

I called the customer service phone number. There was no fraud department to reach. The rep I spoke to was very nonchalant after being informed about the scam. He didn’t care. He refused to do anything about it, or transfer me or report it to anyone who could. That’s when I realised, conclusively, that Capital One was actually behind it.

But, I didn’t stop there. I contacted the CEO just to inform him what was going on. THAT Email bounced back, but not because his address was invalid. Because his address was flagged for having a poor reputation. That’s right. The internet’s inherent security measures prevented me from reaching the CEO of Capital One lest I might be scammed. And, there ya have it. Capital One literally commissions phishing scams that spoof their own company.

Now, fortunately I don’t even have a Capital One account to clean out, and even if I did, I’m smart enough to see a phishing scam from a mile away, so I didn’t lose any money. But people who hold CO accounts are probably not so smart and will likely lose all their money if targeted by this scam. And, of course, because CO is in on the scam, they won’t make any effort to resolve it.

Edward –

Victim Location 75201

Type of a scam Business Email Compromise

Received this in my work email from [email protected]  I do not have a Captial One account so I did not click the links.

Sign In

 

 

We’re kicking security up a notch.

 

Dear Esteemed Customer,

For your protection, enhanced online security is placed on your account—and we want you to take a notice on unusual activity on your capital one account

We urge you to sign in to your account, for transactions identity verification on your account screen as an added layer of protection—that means you’ll need to confirm your identity with a security questions and email confirmation.

This enhanced, two-factor authentication will help protect you against fraud, unauthorized account access, and identity theft. sign in to your account to verify your account.

It’s important to maintain a current email and mobile phone number for your account so this protection can work. Please sign in to verify or update your alert contact points.

We appreciate the opportunity to serve you.

Sincerely,

Capital One Fraud Unit.

 

 

Important Information from CapitalOne®

Contact Us|Privacy|Help Prevent Fraud

To ensure delivery, add [email protected] to your address book.

This email was sent to [email protected] and contains information directly related to your account with us, other services to which you have subscribed, and/or any application you may have submitted.

The third parties listed are not affiliated with CapitalOne and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Please do not reply to this message, as this email inbox is not monitored. To contact us, visit www.capitalone.com/contact.

Products and services provided by the CapitalOne family of companies, including CapitalOneBank (USA), N.A. and CapitalOne, N.A., Members FDIC.

© 2016 CapitalOne. CapitalOne is a federally registered service mark. All rights reserved. 15000 CapitalOne Drive, Attn.: 12038-0111, Richmond, Virginia 23238. To contact us by mail, please use the following address: CapitalOne, P.O. Box 30285, Salt Lake City, Utah 84130-0285.

56010 1 1

 

Tasha –

Victim Location 98902

Type of a scam Credit Cards

When I first opened the email I didn’t think to look at the email address. Once I clicked on the hyperlink it was then I saw that this was not Capital One. The following appeared on my screen:

Deceptive site ahead

Attackers on www.sunnyfashion.in may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers, or credit cards).

Carla –

Victim Location 88101

Type of a scam Phishing

I received an email from Capital One. The sentence structure and syntax were suspicious. I called Capital One to verify if they had sent the email and learned I had avoided a fraudulent request of my banking information. A copy is pasted here:

—————the email ———————–

Important Information About your Capital One account.

As part of our continuing effort to ensure we provide adequate security for your Capital One Online Banking.

Ensuring the safety and security of your account is our top priority. We’re providing this notification for your account to ensure top security.

We need you to certify your account immediately to avoid third party access.

Please Visit Here to Complete a One-time verification process.

Thanks for choosing Capital One.

Products and services offered by the Capital One family of

companies, including Capital One Bank (USA), N.A., and

Capital One, N.A., Members FDIC.

Chad –

Victim Location 44312

Type of a scam Credit Cards

Dear Customer,

It has come to our attention that your Billing Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your billing information may result to account termination.

To verify your billing information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences…

Failure to abide by these instructions may subject you to Capital One account restrictions or inactivity.

Thanks,

Capital One Customer Support

Desiree –

Victim Location 49418

Type of a scam Phishing

Dear Customer,

It has come to our attention that your Billing Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your billing information may result to account termination.

To verify your billing information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences…

Failure to abide by these instructions may subject you to Capital One account restrictions or inactivity.

Thanks,

Capital One Customer Support

TM and copyright © 2016 Capital One Inc. 1 Infinite Loop, MS 96-DM, Cupertino, CA 95015.

Rosa –

Victim Location 40212

Type of a scam Fake Invoice/Supplier Bill

I received a letter in the mail from Capital One stating that they we would be happy to research my request, but the would need my account number, Social Security number, date of birth, and case ID that appears at the top of this letter Case # 10002581510079. I spoke to Gladys at Capital One about this letter and she informed me that Capital One did not send this letter. And if they did they would not ask for my Account Number or Social Security number

Carrie –

Victim Location 02132

Type of a scam Fake Check/Money Order

I received a check that was supposed to be from Capital One. It looks real but I have no account with Capital One. It has my name and address on it. It does has an account number ending in four digits and reference number. It says it has security features on the check but I could not find any

Emmanuel –

Victim Location 78745

Type of a scam Credit Cards

I received a letter in the mail stating that they have been trying to reach me because they think a fraudulent credit card account may have been opened using my personal info. They wanted to talk to me and gave the number 8002397054. I called capital one and they know nothing of this. I believe this to be a scam

Philip –

Victim Location 06604

Type of a scam Credit Cards

I received a letter from Capital One dated June 20, 2016 saying "thanks for contacting us about your Capital One credit card account issued by Capital One" The letter continues to request I provide my name, address, social security number and date of birth and contact 1-877-500-0761 to speak to a customer service representative. I called the number, since I do have a capital one account, and it said the number was not in service. I then contacted Capital One via online chat and telephone conversation and they confirmed that this was not from them and that I should report it to the ScamPulse.com. I have attached a copy of the letter for your record and review.

Brandon –

Victim Location 67010

Type of a scam Identity Theft

Sent me a letter from credit card company stating they needed my name current address account number and social security number date of birth and my case ID. I called the number on letter and they (Capital One) said this was a scam and to contact ScamPulse.com

Tracy –

Victim Location 95814

Type of a scam Phishing

A man by the name of Patrik Maddas (claiming to be a Capital One Loan Officer) is not a Cappital One employee and is attempting to scam people. He contacted me through the number (732) 226-6188 ext 373 and left a voicemail. I called Capital One to verify this was a scam.

I then called back the number and a man claiming to be Patrik Maddas and a Capital One employee answered the phone.

Benjamin –

Victim Location 46342

Type of a scam Credit Cards

I REC. A LETTER SAYING IT WAS FROM CAPITAL ONE. THEY NEEDED MORE INFO TO RESEARCH MY REQUEST. A LIST OF WHAT THEY WANTED WAS MY NAME, ADDRESS, ACCOUNT NUMBER, SOCIAL SECURITY NUMBER, DATE OF BIRTH, & THE CASE ID @ THE TOP OF THE LETTER #10002259985485 & THE LETTER HAD A NUMBER TO CALL 1-800-955-7070. I CONTACTED CAPITAL ONE MY SELF AND THEY CANCELED MY CARDS & ARE ISSUEING NEW ONES WITH NEW ACCOUNT NUMBERS. THEY TOLD ME TO REPORT THIS TO YOU.

Frederick –

Victim Location 71291

Type of a scam Identity Theft

Someone with a middle eastern accent called me from1-386-213-8704, stating that they are with my credit card, Visa, wanted to give me a lower interest amount for being a good customer. He gave me the name Kevin Wright at ext. 057. I know that credit cards do not do that so I disconnected the call. I then called my credit card and had it cancelled, They will send me a new card with a new number.

Pedro –

Victim Location 10992

Type of a scam Phishing

Received an email from my credit company "Capital One" ( I thought) about my card info may have been stolen and they are issueing a new card with a new account but after going on my account on line, I did not see any alerts about my card being compromised. I started a chat and they found no isse with my account and was told to forward the email to them and to report this to you and to local authorities.

Dana –

Victim Location 98908

Type of a scam Credit Cards

I just received a letter from Capital One credit card which I have not ordered. The letter says to fax my SS# and my address to a 1-866-927-7871. I went to Capital One web site and there is no fax number or regular number like this. It sounds like a scam to get SS#’s. Be Aware.

Melody –

Victim Location 89408

Type of a scam Credit Cards

Received a phone call, and they said that they were calling from Capital One. They said that since I had a good reputation with Capital One, I could get a 6% lifetime interest rate, which was bogus. There were people in the background speaking in another language. I called Capital One and they confirmed it was fraudulent.

Kayla –

Victim Location 78602

Type of a scam Credit Cards

We Received a letter for Capital One that was asking for personal information and wanted us to fax it back to them. We contacted Capital One and they said that they did not send it out and that is not the way they handle Fraud on a account.

Bruce –

Victim Location 47037

Total money lost $50

Type of a scam Credit Cards

letter statement saying to enclose my account number and I have no files with *** *** they told me its fraud letter came to me to report to you guys

George –

Victim Location 06409

Total money lost $35

Type of a scam Advance Fee Loan

On March 18, 2015 I received an email notifying me that I was approved for a $4500 loan through *** ***, so I called to discuss the loan and they told me that they would wire the funds on to a debit card if I had one, which I did, so they told me that I had to pay $32 for electronic transfer due to some federal law, so they told me to go to Moneygram and to call them once I get there and they would tell me what to put on the form, so i did. they told me once i sent the money to call them with the receipt number and then they would load the money on my debit card. Once I called with the receipt number they told me that the money would be loaded within the hour. So I let 2 hours go by then they called me and gave me the Loan Confirmation number (***) then they told me to write down the following which was what was going to be loaded on my debit card: Transaction #1 *** for $2,000, Transaction #2 $2,000 & Transaction #3 $545.00. Now after I wrote down this information and they told me that the funds would be on my debit card by 5pm, they told me that since my credit score was low, in order for them to get me this loan they had to up my credit score to 620 with meant i had to pay them $288 before I could get the loan, Talking about "Heated" . I asked him to please refund my $32 because I am not comfortable with this loan, I went on to express to him how I thought they were scamming me, and he said the Funding Manager said he would immediately refund me my money, and I told him how it was a shame that people have jobs that consist of robbing innocent people of their money. He then called me a loser and said that out of 8,000 people he deal with on a daily basis that I was the only who didn’t want to pay $288 for get a $4500 loan, he started using profanity and I was livid!!!!!! so after he cursed me out and hung up on me, ( Yes the Funding Manager – *** ***). I called the number back to speak to the original person *** *** that sent me to MoneyGram, I only called back to make sure my money was going to be sent back to me, so i asked ***, when can i expect my refund of $32 and he said " oh, we don’t do refunds" I said listen to me, *** said that he was going to refund me my money and i just want to make sure that i am getting my money back that you people scammed out of me and he told me no, that i was not getting my money back, of course by this time my head is actually spinning, I told him that I was going to take legal actions and I that i was going to report them to the BBB and he hung up on me. I called back the next day, trying to get my money, and they guy was yelling in the phone, crunching on chips or something in my ear while talking to me where I ouldn’t even understand what he was saying because he was eating in my ear and I told him, that I was convinced that they were scammers because what professional place of business yell at the customers and eat loudly while talking to a customer? so I told them again that I would not be calling back that I would just going to report them. Now, I am hoping that you (BBB) will be able to get these people of of Business, they’re job is to rip people off an it is so not right. I am sure I am not the only one and I am also sure the innocent people have lost far more money than $32 from these bad people. Also, I tried calling the number back today and it is out of Service, I’m really not surprised! These People Need to be STOPPED!!!!! This is my Story! Thank you

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